The Personal Trainer Mentor Academy Podcast

I have had x2 online 1-2-1 clients leave this month who have been great to work with. One has a back injury and one is a teacher who is going travelling for most the 6 weeks summer hols. Both have expressed they are interested in returning in the near future. Apart from keeping them on as members in my private Facebook group and dropping them the odd message of ‘hi how are you getting on’ type mes...

how to deal with a client that is constantly rearranging or not showing up. They have the attitude of 'I'm paying her so she should be accommodating when would you start talking about lanuching a free challenge or trial to your service How can I get my clients to take me seriously after a holiday when I’m severely overweight and lost the plot ? I had a client ask for a refund last week after 7days...

"I am going to ask some of my clients to audit my social media to see if my content speaks to them. Do you have any advice for how I should go about this? What specific feedback should I be looking for?" How many times per week would you say is enough for using polls/ question boxes in stories? Do you think this depends on audience size? I still struggle to collect basic metrics (measurements/phot...

How should you approach a client who is telling you they are following your program and education system but have confided in another client and said she isn't doing any of it. Do I wait till she doesn't get results to speak to her? Or call her out earlier? What are some options/services I can provide as a stopgap until space opens up when I’m fully booked? Want to make sure it is something worthw...

Do you know the difference between positive and negative stress? Does a personal trainer have any role in managing the global stress crisis? Did you know stress has overtaken back pain as the biggest cause of being off work? Is exercise is a system stress, is it always good for you? Are there foods that meaningfully decrease stress? Why has Wim Hoff and Cold Water Immersion become so popular? Shou...

How do you go about cancelling on clients if you are I’ll yourself? Do we owe back 121’s ? I'd really like to start doing more educational talks/seminars in the gym. What's the best way to get this up and running in a Pure Gym? I seem to be getting really overwhelmed with the amount of information throughout this course (even things like lead generation confuse me because I’ve never really touched...

I get the majority of my enquires through email. I always get asked about my prices. My question is should I be revealing my prices in my response or not? Sometimes I think this puts people off. Perhaps it's best to get them booked in for a consultation first before revealing the cost? Trying to think of a more professional way of going about client off boarding (when clients leave), at the moment...

What do you think are the 3 most important components are to becoming a successful fully booked PT "I have a couple of clients just now who are struggling due to having a lot on with work and their personal lives. I don't want to be the type of PT who tells them if they don't make time for exercise then they just don't want it enough. But at the same time I think I can possibly be doing more to su...

Would you say there is a ratio of what type of posts we need to do for social media? Should there be a balance of informative posts, reels, recipes, gyms tips etc. "Some of my clients are adamant that they are eating a 'healthy diet' and do not need to/cannot make any changes due to hectic schedule (one client); or fear of failure/dislike of calorie counting/any discussion around nutrition (anothe...

"I will be looking into what I can do on Stridist but in general, how can I offer more value and accountability when it comes to nutritional support for my one2one online clients.  Second  question  - I am struggling to get progression photos and measurements off some clients. I add it to their weekly check ins as reminders and reiterate the reasons why we do it and how it benefits...

How often should we message clients to make a good service and what sort of things can we say? I want to make my service a bit more active so what can I do in between sessions and check ins? "I’ve still not plucked up the courage to up my prices for my monthly online 1-2-1 coaching.  I’ve always felt like an apprentice on an apprentice wage with this.  I want to go for it and and rate my...

Everyone wants Amazon prime type of service, when it comes to weekly check ins my client check in by the end of the day on Sunday and I try and read, film and record feedback videos and send them back to each client my Monday night. This can be challenging! Especially if I get late check ins. How long would you allow to send feedback videos? I want to offer an Amazon prime type service but realist...

PT Business Transformation Program open to sign up! Click here to find out more!  Questions cover this week;  I’m using Trainerize now and you can add a lot into clients calendars. How in depth do we need to go for scheduling things like progress photos, and measurements What cocktail should I go for while I’m by the pool? How would you balance working another job alongside being a PT to...

Questions covered this week ....  I want to start online coaching but don’t want to call it ‘online coaching’ as I feel like it’s a generic name and sounds like everyone else. What sort of path could I take for naming my online coaching platform? What are the 3 top systems I should have in place for my business? Free PT competition winner says she’ll get in contact in May to sign up properly...

PT Business Transformation Program now LIVE to sin up and find out more Click here ! Questions covered this week include;  What should the success rate of signing clients up through a consultation be? In your opinion, what is the best question to have on a check-in form? How do you compromise between your price for the service you think should be provided vs what they can afford? I did a cons...

April 8th & 9th in Manchester we will be speaking at the LevelUp event.  Get your tickets by clicking here!   Questions covered this week;  It’s hard to fill slots up during daytime hours where it’s really quiet, as I find my target market isn’t usually around at the gym. I find it’s more men that just crack on with what they are doing but I’m not looking for people like that, A...

If you have a questions or discussion point for next week, please use admin@ptmentoracademy.com and put "Q for podcast" in the subject line and we will be happy to answer/discuss on next weeks episode.  Questions covered this week are;  I want to save as much money as possible but also have a big ambition of being a rent-paying PT, what advice would you give me? How to get yourself back...

This weeks Q&A from the community;  What sort of features can I add to a small group boxing class to make it super valuable? Besides reminding them what can I do to make sure my in house referral competition brings in leads? Should you chase people that will 'go away and think about it' after consulation and if so how soon after? We all know how too much time on social media/online/phones...

This weeks Questions covered below;  I struggle with keeping up with content. I have a planner but sometimes I get carried away with different tasks. How would you manage this? How can we approach people for doing something like a health check? How can you put systems in place to successfully navigate this rollercoaster journey of being a PT?  One day you're buzzing because a client sign...

Another great week of check ins and questions from the legends on the academy.  If you want to get involved with the next intake onto the academy, register your interest here!   How can we excel in small group training lead gen and marketing?  If you were going from a commercial to a private gym, how do you know when would be the right time, what are the considerations and if you ar...

Please recommend what you would cover/include in a general sickness policy relating to clients cancelling sessions.  Do you make up sessions with an already full schedule?  It seems unreasonable to penalise a client for something that is not their fault.  (Clients do not seem interested in anything other than 1-2-1/face-to-face sessions.  They also expect what they are paying f...

Some belting questions this week from the bunch of absolute legends in the academy ...  Aside from client education, what more can I do to support clients outside of sessions to improve my service and it’s value? Top 3 Monthly Goal Review questions! United or City? can never think of a question How many hours per week of coaching (in the gym) should I aim for? "As you know I’m mainly working...

Short one this week guys!  How long and how frequently should I send out nurture emails to my competition leads? Going to continue during free trial of community group in Feb and wonder if I should continue with a weekly email How do I get clients to focus on their goals with loved ones getting in the way . One example would be... husband thinking wife is doing too much (10k steps per day and...

Welcome to another episode of the weekly Q&A from the community. Questions covered below.  Also, if you want to find out more on the upcoming Business Transformation program > click here! What would you do if you urgently needed clients but don’t feel comfortable doing cold marketing / sales? What are some things I can do to make good quality videos? I don’t want it to just be me stood...

Some great questions this week from the community;  Next PT BUSINESS TRANSFORMATION is LIVE now to book your space If you were to create a community group to encourage and educate women (30-45) to get into the gym, what would be the most important bits of support for you to provide to give the most value without spending too much time on it per week? What 5things are important to share on soc...