Patient Experience Network

Patient Experience Radio

Health EN ↓ 56 episodes

The Patient Experience Network presents "Patient Experience Radio", a new platform to spread the word on best practice in patient experience. These podcasts will focus on case studies and examples of work that have enhanced the patient experience and we hope to either inspire you to strive for improvement in your own work, or to reassure you that the things you are already doing are brilliant.

Be sure to visit the podcast's website and support the creator: www.patientexperiencenetwork.org

Author

Patient Experience Network

Episodes

Ep 05: Royal Cornwall Hospitals NHS Trust - 'Butterfly Cornwall' A Scheme to Enhance End of Life Care For Patients and Their Loved Ones 23.12.2020 12:14

Ep 05: Royal Cornwall Hospitals NHS Trust - 'Butterfly Cornwall' A Scheme to Enhance End of Life Care For Patients and Their Loved Ones Introduction by Ruth Evans, Managing Director of PEN. Interview with Steph Brelsford and Liz Thomas from Royal Cornwall Hospitals NHS Trust. This project was the winner of the "Communicating Effectively with Patients and Families" category as part of PENNA 2019. F...

Ep 04: Warrington and Halton Teaching Hospitals NHS FT - Enhancing Patient Experience with Shared Reading 16.12.2020 12:44

Ep 04: Warrington and Halton Teaching Hospitals NHS FT - Enhancing Patient Experience with Shared Reading Introduction by Ruth Evans, Managing Director of PEN. Interview with Natalie Kaas Pontoppidan, Trish Richardson and Jeanette Singleton. This project was the winner of the "Partnership Working to Improve the Experience" category as part of PENNA 2019. For more information please go to our websi...

Ep 03: Swansea Bay Health Board - Digital Patient Stories for Service Improvement 09.12.2020 9:15

Ep 03: Swansea Bay Health Board - Digital Patient Stories for Service Improvement Introduction by Ruth Evans, Managing Director of PEN Interview with Prue Thimbleby of Swansea Bay Health Board This project was the winner of the "Turning it Around" category as part of PENNA 2019. For more information please go to our website: http://patientexperiencenetwork.org/ To see the presentation and animatio...

Ep 02: Surrey Heartlands Health and Care Partnership - "Using Animation as a Medium to Help Clinicians Understand the Secondary Healthcare Experiences of Prisoners" 01.12.2020 12:47

Ep 02: Surrey Heartlands Health and Care Partnership - "Using Animation as a Medium to Help Clinicians Understand the Secondary Healthcare Experiences of Prisoners" Introduction by Ruth Evans, Managing Director of PEN Interview with Rich Stockley of Surrey Heartlands Health & Care Partnership This project was the winner of the "Integration and Continuity of Care" & "Using Insight for Improvement"...

Ep 01: University Hospitals Plymouth - #RehabLegend 25.11.2020 10:02

Ep 01: University Hospitals Plymouth - #RehabLegend #rehablegend Introduction by Ruth Evans Managing Director of PEN and interview with Kate Tantam of University Hospitals Plymouth NHS Trust. This project was a finalist in the "Innovative use of Technology/Social/Digital Media" category as part of PENNA2019. They were recognised as the overall winner of PENNA2019. For more information please go...

Patient Experience Radio Trailer 15.11.2020 2:57

This is a trailer for the upcoming Patient Experience podcasts, outlining what it's all about and why we are doing it. If you like what we do, please follow us on Twitter @PEN_NEWS and on Facebook at Patient Experience Network. If you would like to know more, extra information can be found on our website: https://patientexperiencenetwork.org/