Patient Experience Radio

Ep 30: Cancer Patient Experience Survey in Practice and Picker Introduction by Ruth Evans Interview by Megan Bilas, National Programme Lead at Picker Europe and Ruth Hendy, Lead Cancer Nurse at University Hospitals Bristol and Weston. For more information please go to our website: http://patientexperiencenetwork.org/ Follow us: Twitter: @PEN_NEWS @pickereurope Facebook: https://www.facebook.com/pa...

Ep 29: Cardiff and Vale University Health Board - Young Carers in Schools Award   Introduction by Ruth Evans, Managing Director of PEN. Interview with Suzie Becquer-Moreno This project was a finalist in the "Integration and Continuity of Care" category as part of PENNA 2019. For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please v...

Ep 28 - Nottingham University Hospitals NHS Trust - Developing Digital Technology Solutions to Improve Care for Cancer Patients   Introduction by Ruth Evans, Managing Director of PEN. Interview with Ananth Sivanandan This project was a finalist in the "Innovative use of Technology/Social/Digital Media" category as part of PENNA 2019.   For more information please go to our website: http://patiente...

Ep 27 - Birmingham Women's and Children's NHS Foundation Trust - Magnolia House: Co-design with Bereaved Families Introduction by Ruth Evans, Managing Director of PEN. Interview with Nicki Fitzmaurice This project was a finalist in the Environment of Care" category as part of PENNA 2019. For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presenta...

Ep 26: Leicestershire Partnership NHS Trust - Knead to Chat   Introduction by Ruth Evans, Managing Director of PEN. Interview with Alison Kirk This project was our winner in the "Environment of Care" category as part of PENNA 2019. For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit: https://www.youtube.com/watch?v=Ymk4UQ...

Ep 25: University Hospitals of Leicester - Prostate Cancer Remote Monitoring   Introduction by Ruth Evans, Managing Director of PEN. Interview with Jo Wortley and Nicola Bakewell This project was our winner in the "Partnership Working to Improve the Experience" category as part of PENNA 2019. For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video pre...

Ep 24: Nutricia - Supporting a Home Enterally Fed Patient to Achieve his Dreams of Running the London Marathon   Introduction by Ruth Evans, Managing Director of PEN. Interview with Laurie Cowell This project was our winner in the "Personalisation of Care" category as part of PENNA 2019. For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presenta...

Ep23: Gloucestershire Hospitals Foundation Trust - Homeless Patient Guidelines Initiative Introduction by Ruth Evans, Managing Director of PEN. Interview with Shona Duffy This project was our winner in the "Using Insight for Improvement" category as part of PENNA 2019. For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit:...

Ep 22: Serco Health and Norfolk & Norwich University Hospitals Foundation Trust - Making Food Fun Introduction by Ruth Evans, Managing Director of PEN. Interview with Debbie Jones This project was a finalist in the "Personalisation of Care" category as part of PENNA 2019. For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visi...

Ep 21: Shropshire Community Health NHS Trust - Observe and Act Introduction by Ruth Evans, Managing Director of PEN. Interview with Mark Donovan. This project was a finalist in the "Using Insight for Improvement" category as part of PENNA 2019. For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit: https://www.youtube.com/w...

Ep 20: University Hospital Plymouth NHS Trust - KMC - Parental Accommodation Introduction by Ruth Evans, Managing Director of PEN. Interview with Katie Hoffman This project was a finalist in the "Support for Caregivers, Friends and Family" category as part of PENNA 2019. For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit...

Ep 19: Let's Talk - Rooms to Deliver Sensitive Conversations   Introduction by Ruth Evans, Managing Director of PEN. Interview with Vanessa McDonagh This project was a finalist in the "CPES" category as part of PENNA 2019. For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit: https://www.youtube.com/watch?v=8s22bHlpl-Y&lis...

Ep 18: The Mid Yorkshire Hospitals NHS Trust - Hospital Based Carer Support   Introduction by Ruth Evans, Managing Director of PEN. Interview with Maria Green-Lynch, Tamsyn Wright & Michelle Turner This project was a finalist in the "Support for Caregivers, Friends and Family" category as part of PENNA 2019.    For more information please go to our website: http://patientexperiencenetwork.org/ To...

Ep 17: South West Neonatal Network - A Stay in Neonatal Care - An Animated Guide to your Role as Parents and What to Expect Introduction by Ruth Evans, Managing Director of PEN. Interview with Rebecca Lemin This project was a finalist in the "Support for Caregivers, Friends and Family" category as part of PENNA 2019.   For more information please go to our website: http://patientexperiencenetwork....

Ep 16: The Princess Alexandra Hospital NHS Trust - It Matters to Me   Introduction by Ruth Evans, Managing Director of PEN. Interview with Ann Nutt. This project was a finalist in the "CPES Award" category as part of PENNA 2019.   For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit: https://www.youtube.com/watch?v=plZsu67...

Ep 15: University Hospitals of Leicester NHS Trust - Family, Carers and Friends Charter   Introduction by Ruth Evans, Managing Director of PEN. Interview with Jennifer Kay This project was a finalist in the "Support for Caregivers, Friends and Family" category as part of PENNA 2019.   For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentatio...

Ep 14: University Hospitals of Leicester NHS Trust - The Forget Me Not Scheme   Introduction by Ruth Evans, Managing Director of PEN. Interview with Justine Allen  This project was a finalist in the "Personalisation of Care" category as part of PENNA 2019.   For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit:  https://ww...

Ep 13: University Hospitals of Leicester NHS Trust - ICU Patients & Relatives: Are They Really Listened To? - Providing Opportunities for ICU Patients in an Acute Trust to Engage with the Mulit-Disciplinary Team to Ensure they are Truly Heard and Translating this into Meaningful Action   Introduction by Ruth Evans, Managing Director of PEN. Interview with Jo Hollidge, Head of Nursing - ITAPS.   Th...

Ep 12: Wessex Cancer Alliance - Improving Access to Cancer Nurse Specialists and Key Workers   Introduction by Ruth Evans, Managing Director of PEN. Interview with Gilly, Marian, Emma    This project was a finalist in the "CPES Award" category as part of PENNA 2019. For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit:  ht...

Ep 11: Cambridge University Hospitals - Developing a Shared Service Culture Book   Introduction by Ruth Evans, Managing Director of PEN. This project was a finalist in the "Staff Engagement/Improving Staff Experience" category as part of PENNA 2019. For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit: https://www.youtube....

Ep 10: Northampton General Hospital, Kettering General Hospital, Young Healthwatch Northamptonshire - The Takeover Challenge   Introduction by Ruth Evans, Managing Director of PEN. Interview with James Allan, Rachel Lovesy & Esther Stimpson   This project was a finalist in the "Engaging and Championing the Public" category as part of PENNA 2019.   For more information please go to our website: htt...

Ep 09: Birmingham Women's and Children's NHS Foundation Trust - Noah's Star Introduction by Ruth Evans, Managing Director of PEN. Interview with Jo-Anne Shellum This project was the runner up in the "Partnership Working to Improve the Experience" category as part of PENNA 2019. For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation pleas...

Ep 08: University Hospitals of Leicester NHS Trust - In Patient Support and Information Rounds   Introduction by Ruth Evans, Managing Director of PEN. Interview with Janice Brown   This project was the winner of the "CPES Award" category as part of PENNA 2019.   For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit: https:/...

Ep 07: Nutricia - A Service Evaluation of the Acceptability and Use of a Mobile App for Communication between Home Enterally Tube Fed Patients and Home Care Nurses   Introduction by Ruth Evans, Managing Director of PEN. Interview with Nicola Wayne & Laurie Cowell   This project was a finalist in the "Communicating Effectively with Patients and Families" & "Measuring, Reporting and Acting" categori...

Ep 06: Air Arts - University Hospitals of Derby and Burton NHS Foundation Trust   Introduction by Ruth Evans, Managing Director of PEN. Interview with Laura Waters   This project was a finalist of the "Team of the Year" category as part of PENNA 2019.   For more information please go to our website: http://patientexperiencenetwork.org/   To watch the video presentation please visit: https://www.yo...