MGMA Podcasts

In this bonus episode of the MGMA Podcast, recorded live at the 2025 MGMA Leaders Conference in Orlando, Senior Editor Daniel Williams speaks with Maryann Kawaksheh, who traveled all the way from Qatar to attend. Maryann shares her remarkable journey from Alabama to Qatar, where she helped build a greenfield hospital from the ground up. She discusses the similarities and differences between U.S. a...

In this episode of the MGMA Insights Podcast , host Daniel Williams sits down with Mitchell Ramsey, CHFP, CRCR, TMS Clinical Coordinator at Psychiatry Associates of Tallahassee and one of MGMA’s 2025 Future Five Award honorees . Mitchell shares how his journey from lacrosse coach to mental health professional shaped his empathetic, patient-first approach to care. He discusses innovations in transc...

In this episode of the MGMA Insights Podcast , host Daniel Williams , Senior Editor at MGMA, sits down with Tony Stajduhar , President, and Neal Waters , Regional Vice President of Recruiting, Jackson Physician Search , to discuss insights from the new research report From Contract to Connection: How Authentic Relationships Foster Early Career Physician Loyalty and Retention . The conversation exp...

On this episode of the MGMA Insights Podcast , host Daniel Williams , senior editor at MGMA, welcomes Idalis McPhail , practice administrator at Fairfax Pediatric Associates and one of MGMA’s 2025 Future Five Award winners . With a background that spans from bedside nursing to executive administration, McPhail shares her journey of bridging clinical and administrative leadership, fostering unity a...

In this episode of the MGMA Insights Podcast , host Daniel Williams , Senior Editor at MGMA, interviews Sean Nguyen, MHA, the 2025 Harwick Innovation Award winner and System Director of the Interventional Pain Service Line at Ochsner Health . Nguyen shares how his “One Reason for Visit” model revolutionized multidisciplinary care for patients with back pain by breaking down silos, improving patien...

In this episode of the MGMA Insights Podcast , host Daniel Williams , Senior Editor at MGMA, sits down with Michelle Mainord , Practice Administrator at Cookeville Gynecology in Tennessee and winner of the 2025 ACMPE Forum Representative of the Year Award . Michelle shares her remarkable journey from nurse to administrator, the lessons learned in leadership, and how mentorship and certification pr...

Welcome to MGMA Insights, the podcast for medical practice leaders. In this episode, host Daniel Williams speaks with Jonathan Leer, Senior Director of Clinical Business Operations at the University of Maryland School of Medicine. Recorded ahead of the MGMA Leaders Conference, their conversation highlights the evolving role of academic medicine, including leadership development, physician recruitm...

In this episode of the MGMA Business Solutions Podcast , Daniel Williams sits down with Dr. Rihan Javid to explore how medical practices can balance artificial intelligence with human expertise. Dr. Javid shares insights from his work with EDGE and Rinova AI, where he helps practices leverage remote talent and AI-powered agents to reduce costs, improve billing accuracy, and enhance patient care. T...

In this episode of the MGMA Podcast, Senior Editor Daniel Williams sits down with Linda Carroll of Aurora Maternal Fetal Medicine in Alaska, recorded live at the 2025 MGMA Leaders Conference in Orlando. Linda shares her unique perspective on traveling from Alaska to connect with peers, the importance of cultural sensitivity in healthcare leadership, and how resource groups like the AAPI Leaders Gr...

In this episode of the MGMA Podcast, we sit down with Rana McSpadden, FACMPE, CHPC, CPC , a consultant with the Medical Practice Services department of SVMIC, to explore the growing risks of ransomware and cybersecurity threats in medical practices. With more than 25 years of healthcare experience, Rana brings expertise in compliance, cybersecurity, patient experience, and practice operations to t...

In this episode of the MGMA Podcast, Seb Terry discusses how he turned a personal list of 100 life goals into a global movement. He explains the science of goal setting, the importance of kindness in achieving results, and practical strategies busy professionals can use to find purpose and satisfaction in both work and life. Hosted by Daniel Williams.  Key Timestamped Moments: 04:38 – Seb’s turnin...

On this episode of the MGMA Insights Podcast , host Daniel Williams sits down with David N. Gans , MGMA’s 2025 Lifetime Achievement Award recipient. Dave reflects on his decades-long career with MGMA, his role in shaping the organization’s history, and his pioneering work in benchmarking and data-driven decision-making for medical practices. He also shares practical advice for medical practice lea...

In this episode of the MGMA Insights Podcast , host Daniel Williams speaks with Jon R. Ewing , Chief Operating Officer at the Women’s Clinic in Jackson, Tennessee, and MGMA’s 2025 Legislative Liaison of the Year . Jon shares how he unexpectedly entered legislative advocacy, the importance of bridging policy and practice, and what medical group leaders need to know about engaging with lawmakers. Fr...

On this episode of the MGMA Business Solutions Podcast , host Daniel Williams speaks with Rob Fershtman , Senior Director of Corporate Partnerships at U.S. Career Institute . With more than a decade of experience helping healthcare organizations strengthen their pipelines for Certified Medical Assistants and other essential roles, Fershtman shares strategies for addressing staffing shortages, crea...

Futurist, author, and Hall of Fame speaker Crystal Washington joins this episode of the MGMA Insights Podcast. Crystal shares her expertise on generative AI and its practical applications for healthcare leaders. As an upcoming keynote speaker at the MGMA Leaders Conference in Orlando (September 28 - October 1), Crystal breaks down the AI landscape, debunks common myths, and provides actionable str...

In this debut episode of the MGMA Early Careerist podcast, host Melinda Mastel speaks with Shay Eskew, Vice President of Sales at Kodiak Solutions, Ironman athlete, and burn survivor. Shay shares his remarkable journey from a childhood accident that changed his life, to building a career in healthcare, writing a bestselling book, and embracing challenges in athletics and leadership. Tune in for in...

In this episode of MGMA's Women in Healthcare podcast, host Adrienne Lloyd talks with Hayley Boling, CEO of Bowling Vision Center and Insight Surgery Center, about the realities of leadership, the importance of empathy and accountability, and the everyday moments that shape strong teams. They discuss mentorship, support networks, and the value of authenticity in healthcare and beyond. 00:03 — Intr...

On this episode of the MGMA Insights Podcast, host Daniel Williams welcomes Carolyn Bruebaker Moore, MBA, FACMPE, Vice President of Operations at PeaceHealth Medical Group in Oregon. Carolyn will be speaking at the upcoming MGMA Leaders Conference in Orlando (Sept. 28 – Oct. 1, 2025), where her session, "Build Your Own Operational Leadership Development Program," will give practice leaders practic...

Join host Daniel Williams on the MGMA Insights Podcast as he sits down with Dr. Alpesh Amin, Associate Dean for Clinical Transformation at UCI Health. Dr. Amin previews his upcoming session at the 2025 MGMA Leaders Conference in Orlando while sharing practical strategies for leveraging digital health and virtual care. Learn how to optimize ambulatory space, improve patient access and expand clinic...

In this episode of the MGMA Insights Podcast, Dr. Michael Neal, a practicing optometrist and founder of Build My Team . Dr. Neal shares his transformative approach to healthcare hiring while addressing critical challenges like staff turnover, burnout and creating a high-performing practice culture. Drawing from lessons learned in his own practice and insights from top service industries, he offers...

In this episode of the MGMA Insights Podcast , host Daniel Williams joins Mark Noon, a retired US Air Force medical leader and founder of LEADERSHIPTEN to explore leadership challenges amid cultural adaptations in the post-pandemic workplace. With extensive experience coaching healthcare organizations, Mark shares critical leadership strategies for medical practice managers and administrators whil...

In this episode of the MGMA Business Solutions Podcast , Dr. Michael Blackman, Chief Medical Officer at Greenway Health , explores how AI and automation can help reduce provider burnout and improve medical practice efficiency. The conversation highlights Greenway's Clinical Assist technology while offering insights for medical practice leaders looking to leverage AI as a supportive tool rather tha...

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Chris Franklin, President of LocumTenens.com , and Alison Sawyer, Vice President of Strategy and Innovation, to unpack recent research on clinician workforce trends. The conversation reveals surprising findings about job satisfaction, retention and what truly motivates today's healthcare professionals. This...

In this MGMA podcast episode, host Daniel Williams talks with Dr. Christopher Kodama, MD, MBA, founder of EverSpark , about managing disruptive physician behavior. They define what disruptive behavior looks like in healthcare settings, discuss its impact on practice culture, and outline actionable strategies for addressing it—covering preparation, conversation techniques, and follow-up. Dr. Kodama...

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett share the latest healthcare industry news, including proposed changes to Medicare payments, healthcare consumer experience trends, and an Emmy-nominated medical drama. Plus, they highlight a leadership story from MGMA Connection Magazine and spotlight MGMA’s Women Healthcare Leaders Resource Group. Key Ta...