MGMA Podcasts

On this episode of the MGMA Insights Podcast , Sr. Editor and Host Daniel Williams welcomes Christy Bray, MHA, CPRP‑DEI , Chief Customer Officer at PracticeLink and host of the Workforce Wisdom podcast. As MGMA kicks off 2026 with a month‑long focus on workforce issues — recruitment, retention, culture, and onboarding — Christy brings decades of experience in physician and provider recruitment to...

In this episode of the MGMA Insights Podcast, Sr. Editor and Host Daniel Williams chats with Jessica Minesinger , founder and CEO of Surgical Compensation and Consulting, about some of the most pressing challenges facing medical practice leaders in 2026. From physician shortages and recruitment hurdles to compensation transparency and organizational culture, Jessica shares actionable strategies to...

In this special New Year’s Eve episode of the MGMA Insights Podcast , host Daniel Williams looks back at three of the most impactful conversations from 2025. These highlights focus on the biggest challenges and opportunities facing medical practice leaders today: Finding and keeping good people through strategic recruitment and retention. Choosing tools and technology that solve real problems with...

In this episode of the MGMA Insights Podcast , Sr. Editor and host Daniel Williams talks with Carol Ittig, MBA, FACMPE , Practice Administrator at Children’s Orthopedics and Scoliosis Surgery Associates in St. Petersburg, Florida. Carol shares her journey from healthcare administration student to influential leader, and how adopting a go-giver philosophy has shaped her approach to leadership, ment...

In this episode of the MGMA Insights Podcast , host Daniel Williams reconnects with Tony (Anthony) Schirer , executive director of Cheyenne OBGYN and long-time MGMA member. Tony shares his journey into healthcare, the evolving role of technology in medical practices, and practical strategies for tackling staffing challenges in rural settings. The conversation also explores MGMA membership benefits...

In this episode of the MGMA Insights Podcast , Sr. Editor and host Daniel Williams sits down with Paola Ballester, MD , pediatric hospitalist, medical director for utilization management, and senior physician advisor at a large, freestanding academic children’s hospital and regional pediatric referral center. Dr. Ballester is also the co-founder of EasyPA, an AI-driven platform designed to streaml...

On this episode of the MGMA Insights Podcast , host Daniel Williams , Senior Editor at MGMA, sits down with Jimmie Richmond, MPH, CHFP, CMPE, CPC , Financial Analysis Consultant at Banner University Medical Center. Jimmie is both a longtime MGMA member and a volunteer on MGMA’s new Human Resources & Compliance Advisory Board. Daniel and Jimmie explore the modern challenges facing medical pract...

In this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams speaks with Allen Alongi , MBA, PMP, SSGB, Physician Practice Manager at Northside Hospital in Marietta, Georgia, and one of the newly appointed members of MGMA’s Human Resources and Compliance Advisory Board. Allen shares his journey from patient to healthcare leader; his passion for writing, reading, and mentorship...

In this episode of the MGMA Insights Podcast , Sr. Editor and host Daniel Williams speaks with Justin McMartin , Director of Product Innovation at Surescripts , about one of the most important developments in U.S. healthcare interoperability: TEFCA and Qualified Health Information Networks (QHINs). They dig into what TEFCA is (and isn’t), how QHINs operate, what Surescripts is doing as a newly app...

In this inspiring bonus episode of the MGMA Podcast, recorded live at the 2025 MGMA Leaders Conference in Orlando, Senior Editor Daniel Williams sits down with Delores McNair—speaker, mentor, and longtime MGMA leader—who brings her trademark energy and authenticity to a conversation about leadership, mentorship, and human connection in healthcare. Delores McNair shares what fuels her continued eng...

In this episode, Sr. Editor and host of the MGMA Insights Podcast, Daniel Williams, MBA, MSEM, sits down with Macy Dotty , Clinic Director of Interventional Pain, Neurology, Urology, and Visiting Specialists at Cuyuna Regional Medical Center in Crosby, Minnesota — and one of MGMA’s 2025 Future Five Award winners . Macy shares her unconventional entry into healthcare during the early days of COVID,...

In this bonus episode of the MGMA Podcast, recorded live at the 2025 MGMA Leaders Conference in Orlando, Senior Editor Daniel Williams speaks with Maryann Kawaksheh, who traveled all the way from Qatar to attend. Maryann shares her remarkable journey from Alabama to Qatar, where she helped build a greenfield hospital from the ground up. She discusses the similarities and differences between U.S. a...

In this episode of the MGMA Insights Podcast , host Daniel Williams sits down with Mitchell Ramsey, CHFP, CRCR, TMS Clinical Coordinator at Psychiatry Associates of Tallahassee and one of MGMA’s 2025 Future Five Award honorees . Mitchell shares how his journey from lacrosse coach to mental health professional shaped his empathetic, patient-first approach to care. He discusses innovations in transc...

In this episode of the MGMA Insights Podcast , host Daniel Williams , Senior Editor at MGMA, sits down with Tony Stajduhar , President, and Neal Waters , Regional Vice President of Recruiting, Jackson Physician Search , to discuss insights from the new research report From Contract to Connection: How Authentic Relationships Foster Early Career Physician Loyalty and Retention . The conversation exp...

On this episode of the MGMA Insights Podcast , host Daniel Williams , senior editor at MGMA, welcomes Idalis McPhail , practice administrator at Fairfax Pediatric Associates and one of MGMA’s 2025 Future Five Award winners . With a background that spans from bedside nursing to executive administration, McPhail shares her journey of bridging clinical and administrative leadership, fostering unity a...

In this episode of the MGMA Insights Podcast , host Daniel Williams , Senior Editor at MGMA, interviews Sean Nguyen, MHA, the 2025 Harwick Innovation Award winner and System Director of the Interventional Pain Service Line at Ochsner Health . Nguyen shares how his “One Reason for Visit” model revolutionized multidisciplinary care for patients with back pain by breaking down silos, improving patien...

In this episode of the MGMA Insights Podcast , host Daniel Williams , Senior Editor at MGMA, sits down with Michelle Mainord , Practice Administrator at Cookeville Gynecology in Tennessee and winner of the 2025 ACMPE Forum Representative of the Year Award . Michelle shares her remarkable journey from nurse to administrator, the lessons learned in leadership, and how mentorship and certification pr...

Welcome to MGMA Insights, the podcast for medical practice leaders. In this episode, host Daniel Williams speaks with Jonathan Leer, Senior Director of Clinical Business Operations at the University of Maryland School of Medicine. Recorded ahead of the MGMA Leaders Conference, their conversation highlights the evolving role of academic medicine, including leadership development, physician recruitm...

In this episode of the MGMA Business Solutions Podcast , Daniel Williams sits down with Dr. Rihan Javid to explore how medical practices can balance artificial intelligence with human expertise. Dr. Javid shares insights from his work with EDGE and Rinova AI, where he helps practices leverage remote talent and AI-powered agents to reduce costs, improve billing accuracy, and enhance patient care. T...

In this episode of the MGMA Podcast, Senior Editor Daniel Williams sits down with Linda Carroll of Aurora Maternal Fetal Medicine in Alaska, recorded live at the 2025 MGMA Leaders Conference in Orlando. Linda shares her unique perspective on traveling from Alaska to connect with peers, the importance of cultural sensitivity in healthcare leadership, and how resource groups like the AAPI Leaders Gr...

In this episode of the MGMA Podcast, we sit down with Rana McSpadden, FACMPE, CHPC, CPC , a consultant with the Medical Practice Services department of SVMIC, to explore the growing risks of ransomware and cybersecurity threats in medical practices. With more than 25 years of healthcare experience, Rana brings expertise in compliance, cybersecurity, patient experience, and practice operations to t...

In this episode of the MGMA Podcast, Seb Terry discusses how he turned a personal list of 100 life goals into a global movement. He explains the science of goal setting, the importance of kindness in achieving results, and practical strategies busy professionals can use to find purpose and satisfaction in both work and life. Hosted by Daniel Williams.  Key Timestamped Moments: 04:38 – Seb’s turnin...

On this episode of the MGMA Insights Podcast , host Daniel Williams sits down with David N. Gans , MGMA’s 2025 Lifetime Achievement Award recipient. Dave reflects on his decades-long career with MGMA, his role in shaping the organization’s history, and his pioneering work in benchmarking and data-driven decision-making for medical practices. He also shares practical advice for medical practice lea...

In this episode of the MGMA Insights Podcast , host Daniel Williams speaks with Jon R. Ewing , Chief Operating Officer at the Women’s Clinic in Jackson, Tennessee, and MGMA’s 2025 Legislative Liaison of the Year . Jon shares how he unexpectedly entered legislative advocacy, the importance of bridging policy and practice, and what medical group leaders need to know about engaging with lawmakers. Fr...

On this episode of the MGMA Business Solutions Podcast , host Daniel Williams speaks with Rob Fershtman , Senior Director of Corporate Partnerships at U.S. Career Institute . With more than a decade of experience helping healthcare organizations strengthen their pipelines for Certified Medical Assistants and other essential roles, Fershtman shares strategies for addressing staffing shortages, crea...