Healthcare Plus Podcast

Want to redefine how you and your employees think about diversity? Vincent Brown , President & CEO of V. Randolph Brown Consulting, a boutique global, management consulting consortium, is on The Busy Leader’s Podcast this week to discuss the meaning of diversity, equity, and inclusion in our companies and lives. Vincent has been making strides in diversity, equity, and inclusion (DEI) for over...

On this week’s episode of The Busy Leader’s Podcast, Dan Gentry , President and CEO of AUPHA , and Anthony Stanowski , President and CEO, of CAHME join me to discuss how their organizations are helping universities build better healthcare administration programs. The Association of University Programs in Health Administration (AUPHA) is a network of universities, colleges, faculties, and organizat...

Have you experienced stress or anxiety at work? Chester Elton , Author and Executive Coach, is on The Busy Leader’s Podcast this week to explain how leaders can help their employees with mental health issues. Chester talks about his books he co-authored with Adrian Gostick, Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results, and Anxiety at Work: 8 Strategies to H...

What makes a good mentor? Bert Thornton, former President and COO of Waffle House, and Mort O’Sullivan, former Managing Member of the Gulf Region of Warren Averett, have the answers to this question on this week’s episode of The Busy Leader’s Podcast! The two dive into the importance of having a mentor and how meaningful it is to be one. They explain that asking for mentorship can be a simple as a...

Brian Cunningham , CEO of Wahiawa General Hospital in Hawaii is on the Busy Leader’s Podcast this week. Brian shares with Quint his journey in healthcare—from starting as a hospital parking lot attendee to becoming (what he is now) hospital CEO. The two discuss the biggest key to leadership: awareness . His most recent book, Our AQ (Awareness Quotient): The Missing Link to Extraordinary Leadership...

Quint and Liz together again is something you won’t want to miss! Having worked together since 1993, it’s always fun to hear them talk about their early days together (where they often did NOT see eye to eye). It’s no surprise that they have both turned their attention to helping healthcare workers through the pandemic. Liz talks at length about WHY those in healthcare are reluctant to ask for hel...

This week Quint talks with Jason Wolf , PhD, CPXP, from The Beryl Institute , an organization committed to elevating the human experience in healthcare through research and the sharing of best practices. They focus on patients and families, as well as those who work in healthcare and the communities they serve.  In this episode, Jason shares with Quint the latest research from the Institute around...

Susan Keane Baker, MHA , is a powerhouse when it comes to simple ideas that pack a big punch. She covers creative ways to connect with employees, set and manage goals, improve team morale (instantly), create the habit of putting people before process, and creative ways to get employees to learn and live the values of your organization. She also includes simple tips on how to greatly improve your o...

Tom Dahlborg is all about helping others. He’s gifted at taking what he’s learned, capturing the lessons and then sharing them with others. In this week’s podcast, Tom talks about his two books that captured some important take-aways during two really tough times in his life.  In his first book, he talks about the experience of watching his son being bullied (mostly by adults) to the point where h...

Can you have fun and make money? Southwest Airlines says YES, you can and shows us how it’s done. This week Quint hosts Tony Brigmon , the former “ambassador of fun” at Southwest Airlines. Tony worked closely with Herb Kelleher, former Southwest CEO, to create a legendary business culture that totally disrupted the airline industry.  Tony describes how Herb’s uncanny ability to connect with and en...

Dr. Marcus Chacos not only runs a thriving medical practice and is a very successful author, but he also spends much of his time studying and teaching others how to optimize performance and accelerate results. Dr. Chacos says no matter your profession, be it healthcare, business, or sports, the same principles apply.  At the heart of his approach is tapping into the wisdom of others who have done...

Employee engagement has always been important, but now with a virtual workforce, it’s even more vital that people stay connected to the workplace and to each other. But it’s never been harder. NYT best-selling author Kevin Sheridan is on the podcast this week to share some of his best practices as they relate to leadership in this whole new world. Sheridan talks about the role of culture in keepin...

Five years ago, Harold Griffin, Jr., left a comfortable corporate job to go to work in his family business .  At the time, the limousine and transportation company had four employees and $100,000 in revenue. Today, the company has a yearly revenue of $3.8 million and has 73 employees. On this week’s podcast, Griffin shares with Quint how he achieved this unprecedented growth. He talks about how ha...

When we think of courage, we often think Medal of Honor kind of bravery. But according to Joe Tye, this week’s podcast guest, there are many examples of everyday courage to be noticed and celebrated. Think of the courage of a housekeeper who goes into a hospital room to clean after a COVID-19 patient has been there so they can bring in another patient, the courage of a nurse who sits with a dying...

Why Innovations Fail and the Blueprint for Getting Them Right This week’s podcast features an interview with Regina (“Regi”) Herzlinger , the Nancy R. McPherson Professor of Business Administration at Harvard Business School. (She was the first woman to be tenured and chaired at Harvard Business School.)  She initiated the courses in healthcare at HBS and was the first faculty member to be selecte...

This week, Quint talks to Kevin Reichard, the publisher of August Publications , which does several sports, business, and active living websites. They are probably best known for publishing Ballpark Digest . Kevin unfolds the story of his wildly unpredictable career, the lessons he learned, and how some risky decisions he made paid off. (Luckily, he didn’t realize they were big risks at the time.)...

How to create the Disney Experience inside your organization with Jake Poore This week Quint welcomes Jake Poore to the podcast. Poore spent nearly two decades at the Walt Disney World Company in Florida helping to recruit, hire, train and align their 65,000 employees toward one end goal: creating memorable experiences for individuals. He has taken what he learned there and now teaches hospitals (...

This week Quint talks to Jill Miller , president of Bethesda Inc. , a Cincinnati, Ohio-based organization devoted to transforming health and healthcare. Their focus is on vulnerable populations, the ones likely to be left behind and disproportionately impacted by events like the COVID-19 pandemic.  In this podcast, you’ll get an insider’s view as to how they effectively utilize grants to leverage...

What happens when two baseball lovers get together? They talk about how to run a better business! This week Quint talks to JJ Cooper , the executive editor of Baseball America . This is THE information source for baseball lovers. It covers baseball at every level and is currently published in the form of a bi-weekly newspaper, five annual reference book titles, a weekly podcast, and a website.  Th...

Caravan Health helps clients align their efforts in three key areas: clinical needs, operational execution, and business realities . In this podcast Quint talks with Tim Gronniger , CEO of Caravan Health, who unveils his company’s highly successful model for helping healthcare organizations thrive in an incredibly tough environment.  His company shares the expertise and best practices clients need...

When Peter Mougey at Levin Papantonio decided to utilize the employee engagement survey with his department within the law firm, he knew it was a good investment. He thought he would learn how motivated and engaged his employees were and how they felt about their work experience and the firm in general—and he did learn. The big surprise was all the other insights revealed by the survey.  In this c...

Tiffany Pham ’s grandmother was an entrepreneur who built companies across Asia. As she ran newspapers, restaurants, and resorts, she worked hard to provide others in need with information and opportunities. She was an incredible role model. On the day her grandmother passed away, Tiffany made a promise to her that she would spend the rest of her life working toward the same goal and mission…helpi...

In 2008, Harold Dawson, Jr . was at the top of his game professionally. He was managing three quarters of a billion dollars in development and had nearly 40 employees. Then came the crash of 2008 and everything changed. He lost nearly everything, dropped down to three employees, and had to totally remake himself in the business world.  In this podcast, he talks about that journey, what he learned...

In this interview Quint Studer talks to hospital CEO turned trauma expert Diana Hendel . After experiencing a deadly workplace shooting, Diana began studying how trauma impacts individuals and organizations. In assessing COVID-19 she quickly realized it has all the hallmarks of a traumatic crisis. This surprises people because they think trauma is a single horrific event. But the pandemic is traum...

Don’t miss Quint’s delightful conversation with James Fallows and Deborah Fallows , authors of New York Times bestseller O ur Towns: A 100,000-Mile Journey into the Heart of America. Their book explores they learned when they hopped on a small plane and visited towns across the country where good things were happening that were not necessarily shown on the evening news. In this podcast they discus...