Healthcare Plus Podcast

With an average CEO tenure now at 3.8 years, leaders are moving between organizations faster than ever. Cultures are shifting. Leadership structures are reshaping. The ability to step into a new environment and genuinely connect, not just perform, is a skill every healthcare leader needs to develop deliberately. That skill has a name: belonging. (Yes, we talk about belonging for employees all the...

In this episode of the Healthcare Plus Podcast, host Quint Studer sits down with Mark Clement, retiring president and CEO of TriHealth in Cincinnati, and Dr. Chris Reilly, industrial psychologist and founding partner of Sperduto & Associates, to pull back the curtain on one of the most intentional and successful CEO succession processes in healthcare. Clement spent 11 years leading TriHealth f...

In this episode of the Healthcare Plus Podcast, host Dan Collard continues the conference preview series for Rewiring Healthcare: Foundation to Future (April 28–29, Atlanta) with Kay Kennedy, co-founder of uLeadershipÒ and a leading voice behind the Human-Centered Leadership movement in healthcare. Kennedy shares updates on the newly released book, Human-Centered Leadership in Health Care: The Rev...

In this episode of the Healthcare Plus Podcast , host Dan Collard continues the conference preview series for Rewiring Healthcare: Foundation to Future (April 28–29, Atlanta) with healthcare leader, author, and longtime HPSG colleague Regina Shupe. Shupe will deliver two main-stage sessions at the conference, and this conversation previews both, starting with a timely focus on rewiring how healthc...

In this episode of the Healthcare Plus Podcast , host Dan Collard continues a special conference preview series for Rewiring Healthcare: Foundation to Future (April 28–29, Atlanta) with longtime HPSG colleague and nurse coach Lisa Reich.  With nearly four decades in healthcare and more than 15 years of coaching experience across hospitals, clinics, critical access facilities, and behavioral health...

In this episode of the Healthcare Plus Podcast , host Dan Collard sits down with Quint Studer to launch a new short series previewing the upcoming conference, Rewiring Healthcare: Foundation to Future (April 28–29, Atlanta), and to explore why healthcare must rethink how leaders are developed in today’s environment. After years of workforce disruption, turnover, and rapid change, healthcare organi...

In this episode of the Healthcare Plus Podcast , host Dan Collard sits down with Regina Shupe, a veteran emergency department nurse leader and author of Rewiring the Emergency Department: Innovative Solutions for Modern Emergency Medicine , to explore what emergency care needs now: steadier leadership, redesigned systems, and cultures where caregivers can truly thrive. With nearly four decades in...

Healthcare leadership is louder and faster than ever—visibility is constant, pressure is high, and turnover is reshaping teams. This episode of the Healthcare Plus Podcast focuses on why Tom McDougal’s book, Karma Doesn’t Need My Help:11 Weekly Lessons to Leadership Success and Peace , matters right now: it gives leaders a simple operating system to make better decisions under pressure without bur...

Margins are tight, workforce stress is real, and AI has moved from buzzword to daily ops. ACHE Congress 2026 (March 2–4 in Houston, TX) is designed for this exact moment—with all-new content, a “Purpose in Motion” theme, and a program that promises up-to-the-minute insights and actionable takeaways you can put into practice right away. On this week’s podcast, David Bartholomew, FACHE, previews ACH...

In this episode of the Healthcare Plus Podcast , Dan Collard sits down with Dr. Katherine Meese to unpack their new book, Genfluence: How to Lead a Multigenerational Workforce , new from ACHE Learn, a practical, research-grounded guide to leading across generations in healthcare. Rather than leaning on clichés, they explore how technology has reshaped expectations at work, why younger clinicians e...

In this episode of the Healthcare Plus Podcast, Quint Studer talks with Christine Schuster, Craig Nesta, and Michael Tracy from Emerson Health about a simple idea with big impact: build your own leadership pipeline and protect it, even in lean years. They walk through Emerson’s end-to-end approach: paid summer internships embedded in real operating units, a structured mentoring lattice (direct man...

In this special episode of the Healthcare Plus Podcast , hosts Dan Collard and Quint Studer welcome the founders of uLeadership—Kay Kennedy, Lucy Leclerc, and Susan Campis—to announce uLeadership’s addition to the HPSG family of companies and to unpack the research and practice behind human-centered leadership. Kay, Lucy, and Susan share uLeadership’s origin story: three experienced nurse leaders...

In this episode of the Healthcare Plus Podcast, Quint Studer is joined by two visionary nurse leaders from Georgetown University: Dr. Roberta Waite, inaugural dean of the relaunched independent Berkley School of Nursing (BSON), and Dr. Stephan Davis, the inaugural executive director of leadership, policy, and doctor of nursing practice (DNP) education and an associate professor at the Berkley Scho...

In this episode of the Healthcare Plus Podcast, Quint Studer talks to Dr. Heather Resseger and Jonna Taylor, two powerhouse leaders at NorthBay Health, a  health system in Solano County, California. Dr. Heather Resseger, senior VP, chief hospital operations officer, and chief nursing officer, and Jonna Taylor, recently promoted to director of acute care services, walk listeners through the systemw...

In this episode of the Healthcare Plus Podcast, host Dan Collard speaks with Don Taylor and Kurt Scott, co-creators of From Healer to Leader: The Path to Physician Leadership, a unique new leadership development program designed specifically for physicians. Together, they explore why physician leadership is more essential than ever—and why so many physicians find themselves in leadership roles wit...

In this episode of the Healthcare Plus Podcast, Quint Studer is joined by Dr. Roger Kapoor, physician leader and author of Working Happy!: How to Survive Burnout and Find Your Work/Life Synergy in the Healthcare Industry .  Quint and Dr. Kapoor dive deep into one of healthcare’s most urgent challenges: burnout. Drawing from personal experience, clinical insight, and extensive research, Dr. Kapoor...

In this episode of the Healthcare Plus Podcast, Dan Collard welcomes Céu Cirne-Neves, MPA, FACHE.  With over 25 years’ experience as a healthcare executive, she now serves as a faculty member in the undergraduate and graduate health administration programs at Rutgers University. They discuss insights Céu has gained from her unusual path, which led her from her first job in healthcare marketing to...

In this episode of the Healthcare Plus Podcast, Dan Collard talks to Annamarí Dietrichson, BSc, MHA, an executive health coach and keynote speaker renowned for her expertise in avoiding burnout, creating a thriving culture, and cultivating leadership essentials. She also oversees patient experience for the Continental Division of HCA Healthcare.  While leadership can be an exhilarating path, it ca...

In this episode of the Healthcare Plus Podcast, Quint Studer welcomes Regina Shupe, DNP, RN, and Jennifer Carron Passon, MSOM, CPXP, for a conversation focused on patient experience.  Quint, Regina, and Jennifer explore the “patient experience” concept, which has evolved tremendously over the past few decades. Now it encompasses the sum of all interactions from the initial touchpoint when a patien...

On this final episode of our Emotional Onboarding Series for The Healthcare Plus Podcast, Dan Collard is joined by Bart Kaericher, President, CEO, and Chief Cultural Officer of Aramark Healthcare+.  Highlighting his commitment to Aramark’s 25,000+ teammates and the hospitals and patients they serve, Bart shares the importance of a human-centric approach to employee engagement and collaboration to...

Welcome back to Part 4 of our Emotional Onboarding Series on The Healthcare Plus Podcast. On this episode, Dan Collard takes an in-depth look at the post-acute care industry with special guest Abby Spence, the nursing home administrator of Signature HealthCare of Cleveland. Dan and Abby discuss the unique staffing challenges faced by long-term care organizations and highlight early wins in retenti...

Welcome back to Part 3 of our Emotional Onboarding series on The Healthcare Plus Podcast. On this episode, Dan Collard is joined by special guest Natasha Lee to explore what Emotional Onboarding looks like in a virtual-first organization and see the impact it’s made on the culture of Floyd Lee Locums. Natasha Lee serves as CEO of Floyd Lee Locums, whose primary focus is to revolutionize the health...

Welcome back to Part 2 of our Emotional Onboarding Series on The Healthcare Plus Podcast with your host Dan Collard. Today, Dan is joined by Patti Frank, Chief Nursing Officer and Chief Operating Officer of CCM Health, a community hospital in Montevideo, Minnesota.  Patti discusses her journey since joining CCM Health in 2018, highlighting the challenges they faced with high turnover, a reliance o...

Welcome to Part 1 of our Emotional Onboarding series on The Healthcare Plus Podcast. Hosted by Dan Collard, we’re kicking off this 5-part series with special guest Dr. Katherine Meese, a researcher and expert in the space of organizational behavior and leadership.  Dan and Katherine’s conversation explores several key facets of Emotional Onboarding™, a solution that improves early retention by red...

Welcome back to the Healthcare Plus Podcast! On this episode, Quint Studer is joined by special guest, David Bartholomew, to preview the upcoming American College of Healthcare Executives (ACHE) 2025 Congress on Healthcare Leadership .  This annual event will attract more than 7,000 healthcare leaders – from students in Master of Health Administration (MHA) programs to tenured executives – to Hous...