HCI Talks Regulation & Quality and Safety of Care

This podcast is a recording of a webinar, whereby Oonagh Gilvarry, Chief Research Officer at HCI, and Rebecca McAuley, Best Practice Specialist at HCI, discuss the key red flags emerging from recent inspection reports of nursing homes, identifying exactly where HIQA scrutiny is focused and helping you assess whether these risks exist in your own service before they become findings. Learn more abou...

This podcast is a recording of a webinar presented by Oonagh Gilvarry, Chief Research Officer at HCI. Oonagh provides an overview of what home support providers can do now to get ahead of regulation. While the standards are still in development, many of the core expectations are already clear. Existing regulatory requirements around safeguarding, incident and complaint management, infection preven...

This podcast is a recording of a webinar, presented by Oonagh Gilvarry, Chief Research Officer at HCI. Oonagh provides an overview of the most serious risk areas emerging from recent inspections and help providers recognise these red flags within their own services before they escalate. Learn more about HCI's supports for nursing homes at hci.care.

This podcast is a recording of a webinar presented by Oonagh Gilvarry, Chief Research Officer at HCI. In this webinar, Oonagh discusses HIQA's one-year overview report on the monitoring and inspection of International Protection Accommodation Services (IPAS) centres.

This podcast is a recording of a webinar presented by Oonagh Gilvarry, Chief Research Officer at HCI. In this webinar, Oonagh discusses the Health Act 2007 (Care and Welfare of Residents in Designated Centres for Older People) (Amendment) Regulations 2025 (S.I. No. 1 of 2025) which comes into effect on March 31, 2025, bringing significant updates to governance, infection prevention and control, re...

This podcast is a recording of a webinar presented by Oonagh Gilvarry, Chief Research Officer at HCI. In this webinar, Oonagh delves into the key findings from HIQA’s inspection reports for IPAS Centres, showcasing both areas of good practice and high-risk concerns. By understanding these trends, you can implement proactive measures to enhance your centre’s operations, build trust with stakeholder...

This podcast is a recording of a webinar held by Oonagh Gilvarry, Chief Research Officer at HCI. Oonagh presents a summary of the HIQA Inspection Findings in Nursing Homes from November 2023 to January 2024. The key high risk areas trending in the inspection findings are around Fire Precautions, Governance and Management, Records, Premises, Infection Control and Training and Staff Development.

This podcast is a recording of a webinar held by Oonagh Gilvarry, Chief Research Officer at HCI. To support International Protection Accommodation Services, HCI held a webinar to discuss HIQA's newly released documentation in relation to the monitoring and inspection of IPAS services. In this discussion, IPAS providers gain an understanding of these key documents and HIQA's approach as they embark...

In June of this year, the UK Parliamentary and Health Service Ombudsman released a report summarizing their findings of their review of 22 patient safety incidents that were identified as avoidable deaths, with the aim of highlighting failings in systems and, support learning from the analysis. The report identified repeated broad themes of clinical failings leading to these deaths and also severa...

This podcast is a recording of a webinar presented by Lisa McGrane, Best Practice Specialist at HCI. In this webinar, Lisa discusses the findings of HCI’s latest Summary of HIQA Inspection Findings in Nursing Homes during May to July 2023. Among the high risk areas trending include Governance and Management, Policies and Procedures, Staffing, Training and Staff Development, Records, Protection, Re...

This podcast is a recording of a webinar, presented by Oonagh Gilvarry, Chief Research Officer at HCI. The provision of any form of health and social care is challenging due to the level of complexity involved with the service provision, but with the average age of many congregations increasing, assuring the quality and safety of the care provided to older members of Missionaries and Religious Ord...

This podcast is a recording of a webinar presented by Oonagh Gilvarry, CTO at HCI. Within this webinar, HCI discusses the use of Gap Analysis as a process to provide a realistic internal assessment of services against the National Standards for accommodation offered to people in the protection process. The webinar looks at the 6 defined stages of gap analysis to ensure a comprehensive approach tha...

This podcast is a recording of a webinar presented by Oonagh Gilvarry, CTO at HCI. In this webinar Oonagh shares our knowledge and experience of conducting incident reviews in Mental Health Services. Oonagh discusses the challenges and pitfalls of incident reviews and explain what is required for an effective incident review process. For more information contact info@hci.care.

This podcast is a recording of a webinar held by Lisa McGrane, Best Practice Specialist at HCI and Oonagh Gilvarry, Chief Technical Officer at HCI. Lisa and Oonagh present a summary of the HIQA Inspection Findings in Nursing Homes from November 2022 to January 2023. The presentation is based on the findings summarised in HCI's latest Report the "Summary of HIQA Inspection Findings in Designated Ce...

This podcast is a recording of a webinar whereby Oonagh Gilvarry presents the findings from the independent review of the mental health services of Tees, Esk and Wear Valley's NHS Foundation Trust. Oonagh discusses some of the 120 the failings in these cases as identified by the independent investigation and identifies the key system related learnings that should be considered by all mental health...

In this podcast we mark International Women’s Day by chatting to one of HCI's female leaders, Patricia Fernandes, Director of Quality and Safety at HCI. The theme of IWD this year is #EmbraceEquity and aims to get people talking about why equal opportunities is no longer enough, we must also embrace diversity and inclusion. Patricia shares with us some insight into her career to date, her leadersh...

This podcast is a recording of a webinar hosted by HCI and presented by Oonagh Gilvarry, Chief Technical Officer at HCI. Within this webinar, we discuss the use of a Gap Analysis as a process to kick start realistic internal assessment of services against the Draft Regulations for Providers of Home Support Services. The webinar looks at the 6 defined stages of gap analysis to ensure a comprehensiv...

In this podcast, we are joined by Janine Higgins, Director of Quality Information Systems at HCI. Janine discusses change management and the important role it plays in supporting the success of a new technology implementation and adoption within an organisation. Janine also chats about some of the challenges to effective change management.

This podcast is a recording of a webinar presented by Clare Harney, Director of Digital Development at HCI. In Clare's presentation she discusses the importance of process mapping as a first step to digital transformation. She looks at healthcare as a Complex Adaptive System (CAS), mapping and improving a process in a CAS and how to find inefficiency, risk and bottlenecks in current processes. For...

This podcast is a recording of a webinar, presented by Oonagh Gilvarry, CTO at HCI. HCI has completed detailed research of a number of seminal reports into catastrophic failings in healthcare across the UK and Ireland to identify the repeated failings that have directly impacted on the quality and safety of patient care. This webinar provides a summary of this research, including the identificatio...

Given Slaintecare's focus of moving the delivering care out of the acute setting and into the community where possible, there is now a need for Community Healthcare Organisations (CHOs) to examine their processes to look for opportunities to become more efficient. In this webinar, Clare Harney, Director of Digital Development at HCI, discusses what this change means for CHOs going forward and how...

In this recording of a webinar, Oonagh Gilvarry, CTO at HCI shares our knowledge and experience of conducting incident reviews. Oonagh discusses the challenges and pitfalls of incident reviews and explaining what is required for an effective incident review process. The webinar covers: - Knowing when an incident review is required - The challenges to an effective incident review process - Preparin...

In this podcast we are joined by Serena Horkan, Senior Quality and Safety Specialist at HCI and Abbey Farrelly, Quality and Safety Specialist at HCI. In the podcast Serena and Abbey offer guidance on what home support services should consider when implementing a quality and safety management system in their service. They discuss areas such as governance, developing processes and structures, intern...

Oonagh Gilvarry, Chief Technical Officer at HCI, presents a summary of the HIQA Inspection Findings in Nursing Homes from March 2022 to May 2022. Oonagh's presentation is based on the findings summarised in HCI's latest Report the "Summary of HIQA Inspection Findings in Designated Centres for Older People". The key high risk areas trending in the inspection findings are around Governance and Manag...

This podcast is a recording of a webinar held by Oonagh Gilvarry, Chief Technical Officer at HCI. In this webinar Oonagh discusses the Draft Regulations for the Providers of Home Support Services and offers guidance on what is required of providers to be compliant with the Draft Regulations.