HCI Talks Regulation & Quality and Safety of Care

In this podcast we are speak with Patricia Fernandes, Director of Quality and Safety at HCI and Killian Byrne, Quality and Safety Specialist at HCI. Patricia and Killian discuss some of the common medication errors that can occur in healthcare settings and offer some best practice guidance to support Medication Safety.

In this podcast we are joined by Janine Higgins, Director of Quality Information Systems at HCI and Clare Harney, Director of Digital Development at HCI. In the podcast we discuss digital transformation in healthcare and how HCI is working with clients to support them in succeeding in their digital transformation journey.

Oonagh Gilvarry, Chief Technical Officer at HCI, presents a summary of the HIQA Inspection Findings in Nursing Homes from December 2021 to February 2022. Oonagh's presentation is based on the findings summarised in HCI's latest Report the "Summary of HIQA Inspection Findings in Designated Centres for Older People". The key high risk areas trending in the inspection findings are around Governance a...

The Ockenden Review of the Shewsbury and Telford Hospital NHS Trust, which was released at the end of March, exposed shocking failures at every level throughout a healthcare service and those who were appointed to regulate them. The Review found that the service had failed to investigate, failed to learn, failed to improve and failed to safeguard patients who were at their most vulnerable, with th...

In September 2021, HIQA launched their scoping consultation for the Draft National Standards for Home Support Services. With HIQA’s intention to monitor Home Care services in Ireland, HCI felt it would be a good time to reflect on HIQA’s monitoring of nursing homes to identify the key learnings for home care. This webinar is presented by John Sweeney, CEO, HCI.

Oonagh Gilvarry, Chief Technical Officer at HCI, presents a summary of the HIQA Inspection Findings in Nursing Homes from July 2021 to September 2021. Oonagh's presentation is based on the findings summarised in HCI's latest Report the "Summary of HIQA Inspection Findings in Designated Centres for Older People". The key high risk areas trending in the inspection findings are around Governance & Ma...

In this podcast we are joined by Roisin Rouine, Senior Quality and Safety Specialist at HCI. Roisin shares with us her insights into the Joint Commission International Accreditation Standards for Hospitals, 7th Edition which came into effect on the 1st of January 2021. In our discussion Roisin highlights the changes in the latest edition of the standards, she tells us about the new hybrid JCI surv...

Oonagh Gilvarry, Chief Technical Officer at HCI, presents a webinar for nursing homes to provide practical guidance around policy and procedure development. Oonagh discusses the key applicable legislation, the latest HIQA inspection findings in relation to policies and procedures and illustrates a model for planning and development of policies and procedures.

Oonagh Gilvarry, Chief Technical Officer at HCI, presents a summary of the HIQA Inspection Findings in Nursing Homes from Quarter Two 2021. Oonagh's presentation is based on the findings summarised in HCI's latest Report the "Summary of HIQA Inspection Findings in Designated Centres for Older People". The key high risk areas trending in the inspection findings are around Governance & Management, R...

In this podcast, we are joined by Pamela Fagan, HCI. We discuss Serious Incident Reviews within the health and social care sectors, what they are, why they are necessary and what trends commonly emerge across the reviews. In our discussion Pamela also provides valuable guidance and insight into conducting serious incident reviews.

Oonagh Gilvarry, Chief Technical Officer, HCI provides nursing homes with an overview of the tools and techniques to support internal auditing. The aim of this webinar is to: - Understand the requirements for an effective internal audit process - Outline the internal audit process, planning, preparation and methodology - Introduction to the tools and techniques to support the application of intern...

In this podcast John Sweeney, CEO at HCI and Oonagh Gilvarry, Chief Technical Officer discuss HCI's new Research Paper "The Healthcare System: Will We Ever Learn? Review of the common themes arising from UK and Ireland healthcare inquiries". This paper takes the learnings from a number of seminal reports into catastrophic failings in healthcare within Ireland and in the UK, draws together the them...

Oonagh Gilvarry, Chief Technical Officer at HCI, presents a summary of the HIQA Inspection Findings in Nursing Homes from Quarter One 2021. Oonagh's presentation is based on the findings summarised in HCI's latest Report the "Summary of HIQA Inspection Findings in Designated Centres for Older People". The key high risk areas trending in the inspection findings are around Governance & Management, F...

In January 2021 HIQA published the Fire Safety Handbook to assist Registered Providers to develop, implement and sustain an effective fire safety programme. This guidance has a significant impact on the current structures within residential homes, with the requirement for fire safety to become a central focus throughout the service provision. To help Registered Providers understand the key element...

In this podcast we are joined by John Sweeney, CEO of HCI. We discuss some of the challenges COVID-19 has created around patient safety and what learnings we can take going forward to support and prioritise patient safety. John also discusses the value of Quality and Safety Management Systems and provides advice for organisations looking to build sustainable Quality and Safety Management Systems.

In this podcast we are joined by Regina Connell, Director of Quality and Safety at HCI and Serena Horkan, Senior Practice Development Specialist at HCI. We will be discussing the main challenges for nursing homes during the last 12 months, the key quality and safety measures needed and what learnings we can take going forward to support resident safety.

Effective leadership, governance and management are essential to create and sustain a safe infection prevention and control (IPC) environment. In light of the current COVID-19 pandemic, and the increased demands on nursing homes to ensure efficient IPC governance and management arrangements, HCI hosted a webinar. In this webinar, presented by Oonagh Gilvarry, Chief Technical Officer at HCI, Oonagh...

The Complaints Management Process plays a key role in the Nursing Home’s overall Quality and Safety Management System. An effective Complaints Management Process will help to resolve issues in a timely manner and provide valuable pieces of information that can improve outcomes for residents and build trust and confidence in the nursing home. To help nursing homes better understand the key requirem...

In this podcast of a HCI webinar, Lorraine Brady, R&D Specialist at HCI provides nursing homes with an overview of HIQA and Safeguarding Ireland’s Guidance on a Human Rights-based Approach in Health and Social Care Services. Lorraine discusses the FREDA principles underpinning the Guidance and examines case studies detailing how each FREDA principle can be applied in a residential home setting.

Caroline McAndrew, Director of Corporate Services at HCI chats to Diarmuid McNamee, Director at TowerView on international investment in the healthcare market from a global and Irish perspective. Diarmuid provides insight into the trends in investment, the impact of Slaintecare, what investors are looking for, and the future trends of international investment.

In this podcast of a HCI webinar, Lorraine Brady, R&D Specialist at HCI provides nursing homes with key information on the National Standards for Adult Safeguarding (2019). Lorraine discusses the principles and key points to note from the standards as well as guidance on what nursing homes need to do in order to be compliant with the standards.

Lorraine Brady, Research and Development Specialist at HCI, discusses a report HCI prepared as a summary of recent HIQA inspection findings from 17 different desingated centres for Older People. Lorraine discusses the trends in inspection findings, those being Compliant and Not Compliant as detailed by HIQA.

In this podcast, Michelle Lynch, Quality Information Systems Specialist at HCI, discusses the importance of policies and procedures for health and social care organisations. She discuses the challenges of maintaining them and the benefits they provide.

In this podcast, Lorraine Brady, Research and Development Specialist at HCI, provides insight into HIQA’s recently published guidance documents relating to the use of Restrictive Practices within Designated Centres for Older People. Lorraine discusses what HIQA’s latest thematic inspection on restrictive practices will focus on. She also provides some practical tips on how to prepare for a themati...