Grow Your Clinic

One of the things that we believe in is that great leaders create leaders. If you want to expand your team and your business, the best thing to do is to provide your team with the best environment for growth as well, and you can do that through mentoring. In this episode, we’re going to dive into the different aspects of mentoring, its role on clinic growth and personal development, and what it lo...

This week on the podcast, we’re going to talk about one of the 7 Degrees of Mastery, and that is ‘Team’, specifically around ✨nurturing✨ your team. We’re going to look into three key factors that will help you nurture team members and what are the ways that we can create a sustainable reward system for ourselves, our business, team members, and clients. SHOW NOTES Factors that are involved in nu...

Today’s recruitment process takes a lot more than just posting an ad and waiting for the right people to come to our clinic. If we want to create a winning team, we must clearly define who our ideal team members are and create a solid process that will attract, accommodate, and nurture these future team members. In this episode, we share with you some of the most important aspects of a recruitment...

With a growing online learning platform and more than 72,000 followers on Instagram, Mick Hughes has successfully positioned himself both as an educator and as a leading authority in physio. In this episode, Mick Hughes, Co-Founder and Director at Learn.physio, shares how he grew his social media presence and online education platform and also talks about how he deals with criticism online. SHOW N...

In this episode, Marcio Ferreira talks about his humble beginnings, working at a cafe for the first six months after migrating back to Australia, to now being the Founder and Director at Movement 101, leading a team of 28 healthcare professionals across four locations. Tune in to know more about his clinic owner story and the strategies and systems they implemented to achieve clinic growth. SHOW N...

Moving your practice online can be a challenge especially if you’re not particularly friendly with internet technologies. But with the right guidance and strategy, anyone can grow their online business successfully. In this episode, Dr. Jin Ong, Owner of MetaMed and host of The Art of Listening To Your Body Podcast, talks about her experience in having an online practice, how she got started, and...

Building a great clinic culture starts by hiring the right people into your team. To do this, you’ll need to set up the right systems and assets that can attract the right kind of talent to your clinic. Now the question is, what assets and processes do we need to put in place to make sure we hire the right people? In this episode, we’ll be talking about our upcoming Recruitment Immersion, the topi...

In our last episode, we talked about the book that we will be launching at the end of the year. Authored by our very own Ben Lynch, it has all the insights, lessons, and principles that we practice to help clinic owners grow their business and their team sustainably. And this week, we talk about our first-hand experience in writing a book and share some of the insights we’ve picked up during the p...

For almost four years, we have been working on helping clinic owners achieve their clinic’s fullest potential in serving clients and creating an impact on their community. We have shared with you some of the most amazing stories on how clinics have grown from a small room/office to becoming multi-site clinics; some stories of how clinic owners have overcome and adapted through COVID, and how clini...

As business owners, we go through different kinds of stresses and challenges. Some of them we have fully planned and prepared for, but some totally catch us off guard, like this COVID pandemic. With our role being at the center of high stress and high-pressure situations, it is important to have built our resilience so that we can get back on track after every setback and resume healthy relationsh...

Hiring season is here again! With this opportunity on the horizon, we want to make sure that we have systems and assets in place for hiring the right people for our clinic. After all, having a great clinic culture all starts with recruiting the right people to your team. Now the question is, what kinds of assets and processes do we need to put in place to make sure we hire the right people? In thi...

In today’s workplace, building a great culture has become an indispensable part of running a business. This is because culture has been shown to greatly affect teamwork between team members, quality of service, and a team member’s personal growth. And building a great workplace culture all starts with hiring the right people with the right recruitment process. In this episode, we’ll be giving you...

This week on the podcast, Chris MacDonald, Director of Eat, Speak, Learn , shares how he got into the business of clinic ownership despite his non-clinical background, and how he co-manages the clinic with his wife. Chris also talks about how he unplugs from his clinic role after work, tips for starting a business with your partner/spouse, how the hiring process affects team morale, and how settin...

In this episode, Jack talks about the Three R’s you need to consider when creating your yearly and quarterly plans, so that you can narrow your focus, create specific action steps towards growth, and prevent burnout. Types of ‘Renewal’ Time  [02:57] What Retreats have you got planned?  [04:44] Take stock of your Rhythms  [06:07] If you want to know how your clinic measures up in the benchmarks of...

We have just concluded our Grow Your Clinic 2021 Retreat at Noosa, Queensland and if you missed it, don’t worry, because we’ll be giving you a recap on what went down at the recent GYC Retreat. The Grow Your Clinic 2021 Retreat is a 4-Day Immersion designed to help clinic owners: Identify your focus Implement at mastery level, and Create massive momentum The retreat also gives clinic owners an opp...

It’s not rare for clinic owners to fall into the trap of micromanaging their own business: after all, you want everything to work well for your clinic and clients. But the best leaders are not micromanagers, but rather good delegators and directors. It’s about creating synergy and practicing effective communication, much like the role of a conductor in an orchestra. And so in this episode, we talk...

In this episode, we’ll be giving you a rundown on what happened this month at the Clinic Mastery finance immersion. We’ll talk about key ideas around finance, specifically around improving your cash flow and cash allocation. Listen to the full episode! SHOW NOTES Cash allocation strategy  [02:40] Increasing your revenue  [03:19] Decrease your expenses  [03:41] Looking into your ‘Accounts Receivabl...

Aaaaand, we’re back! It's been a long time since we last touch base with you guys, and so here's a quick update on what's happened recently at Clinic Mastery and what we have in store for our listeners in the coming episodes. If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/gro...

Have you been mentoring your team members every month without seeing any results or progress? Or perhaps you have no idea how to lead a mentoring session? In this episode, Ben talks about how you can make the most out of mentoring sessions and help your team find purpose and clarity about their role in your clinic. These questions will also help you and your team members: Identify areas that you n...

The first quarter of the year is over! How productive have you been so far? Were you able to meet all of your goals? If you find yourself getting distracted or uninspired recently, this episode might just help you get out of that business slump. In this episode, Ben and Pete share some advice on how to achieve long-term goals, the importance of having a ‘desire statement’ in goal setting, and how...

Managing a business is hard work and the pandemic has made it even more challenging for us. Because of this, you may find yourself constantly going after the next task on the list to keep up with the current health protocols and also, with the new opportunities that are popping up.  However, this can lead to an unhealthy cycle of overworking and overthinking, and if we are not mindful of our thoug...

In this episode, Pete and Ben talk about Culture Day and how you can organize one with your team. They also talk about how to encourage your team members to attend clinic events like this and how to make team building events successful and productive. Ready to learn more? Check out the full episode!  SHOW NOTES What is a ‘Culture Day’?  [01:47] Planning your culture day  [03:23] How to encourage t...

Randall Cooper, CEO of Premax, shares some lessons he’s learned in running a successful and well-loved global business, how to handle negative reviews and take accountability, how to make people fall in love with your brand, and how they’ve managed to create a loyal following all around the world. Ready to learn more? Check out the full episode! SHOW NOTES Getting Personal [0:01:14.3]  Reading/lea...

Mark Opar, Head of Strategy at VALD Health, talks about the benefits of using technologies in diagnosing patients and how it can improve adherence rate to prescriptions. He also shares some insights on leading new team members and how to create a culture that encourages feedback. SHOW NOTES Getting Personal Reading/learning list  [01:00] Who inspires you  [01:56] What did you want to be growing up...

Luke Grainger and Darby O’Leary of Hunter Podiatry talk about business coaching and how it helped them grow to a multi-site clinic. They also share some of the growth strategies they implemented to help them achieve clinic growth, and how they maintain a positive culture in their clinic. Check out the full episode! SHOW NOTES Rapid-Fire Questions Reading/learning list  [01:07] Inspirational people...