Grow Your Clinic

In this episode, Mike Blackwell shares how he was able to find a bigger purpose after going through a difficult time in his life, and how he was able to navigate this period of grief while managing a growing clinic. He also gives some tips about how clinic owners can transition smoothly from a clinical consulting role to a leadership role, how to attract experienced team members to your clinic, an...

In this episode, we sit down with Yves Silviera, Practice Principal, and Owner of YS Physiotherapy, as he shares his journey of growing his clinic from humble beginnings in his parents’ granny flat to a thriving standalone location. We delve into how Yves works with student interns in their clinic and how he created an internship model that prepares them for a successful career. Yves also reveals...

In this podcast episode, Marion Giddy shares her experience of creating a leadership team in their clinic who can support their growth and create an impact on the local community. We also explore coaching, mentoring, and the skillset Marion has developed as a leader to help grow her team. We also discuss the challenges and opportunities of starting a family while running a growing business, integr...

This week on the podcast, we are joined by Tessa Kennelly, Head of People Operations at Beyond. In this episode, we talk about the challenges and lessons Tessa learned during the COVID pandemic, tips for recruiting, attracting and retaining great team members, and how to encourage your team to practice clinic values. Tessa also shares her tips on how to overcome procrastination and dealing with th...

In this episode, we have an inspiring interview with Melissa Juzva, Director of Solution Psychology. She shares her experience and insights on how to help the next generation of therapists grow and find their own pathways, and how you can support your team through training and development. We also explore how investing in your team's growth translates into the retention of great team members...

Scaling your business while also having a growing family can be a tough challenge for practice owners, but with a solid strategy, it’s not impossible to strike a balance between business growth and family life. In this episode,  we chat with Hannah Dunn, Director and Principal OT at D.O.T.S. Occupational Therapy for Children. Hannah shares the lessons she’s learned on being a work-from-home Direct...

In this episode, Jack and Ben talk about Patagonia’s bold move of ‘going purpose’ instead of going public and the lessons we can pick up from this purpose and impact-driven company. QUOTES “Money is just an amplifier. What you do with a little bit of money will be amplified when you have a lot of money.” “If we keep on saying, “I’ll give when I have more,” we’ll never ‘get more’. It will never be...

In this episode, Peter Birch, Host of the Talking HealthTech Podcast, lets us in on the latest scoop about tech in healthcare and how much this industry has grown over the years. He also talks about some of the new technologies that clinic owners can look forward to and how we can contribute to the development of better healthcare tech in our own ways. If you want to know more about how you can in...

In this episode, Eric Gartner and Travis Brunn, Founders of SimpleSet, joins us in a conversation about starting a tech company and creating technologies that elevate the services of practitioners and improve patient outcomes. If you want to know more about how you can incorporate different kinds of technologies into your clinic systems and treatment plans – or if you need help with just about any...

This week on the podcast, Christian Doran, Founder & CEO of RecoveryVR, talks to us about how immersive VR technologies can transform the way you do your therapy and rehab treatments and how patients are responding to treatment plans that incorporate these immersive VR technologies. If you want to know more about how you can incorporate different kinds of technologies into your clinic systems...

In this episode, Dr. Theresa Kidd and Karl Smith from The Kidd Clinic share the insights and lessons they’ve learned on how they’ve grown practice and how team culture and having a mentor has helped them through their journey. They also talk about the role of branding in attracting the right types of people to your clinic and the routines and habits that keep them together as a team. SHOW NOTES [0...

In this episode, we talk all things marketing – attracting new clients, branding, messaging and all that with Digital Strategist Michael Colman. Michael specializes in helping clinics grow their practice by providing the right tools and strategies tailor-fitted to the goals of your clinic. We also talk about what we can learn from high-performing clinics and the marketing solutions that are best f...

In this episode, we chat with Migration Lawyer Traci Chen about the benefits of hiring from overseas and how it can help your business grow. She also talks about the usual challenges you may encounter in recruiting skilled overseas talent and some things to keep in mind so that you can pick out the right person for your team. QUOTE “Your business can’t grow enough if you don’t have the demand for...

In this episode, Jack and Ben share an excerpt from the newly released Clinic Mastery book about the struggles of being a clinic owner and how you can get past the struggles so that you can grow yourself and your team. Get a copy of the Clinic Mastery book here ! SHOW NOTES [02:19]  Excerpt from the book [06:14]  Having a healthy amount of skepticism [11:28]  Lessons in mentoring team members [12:...

This week, we continue with our C.R.E.A.T.E. Cash Flow Model series, and in this episode, we talk about the ‘E’ and ‘A’ of the cash flow model which is ‘Expense Efficiency’ and ‘Accounts’. For more information about our finance framework or if you need help with your cash flow strategy, reach out to us via our website or email Jack at jack@clinicmastery.com . We’ll be happy to help! SHOW NOTES [02...

In this episode, we dive in once again into the C.R.E.A.T.E. Cash Flow Model and talk about how you can maximize your clinic’s cashflow by creating a cash allocation strategy. For more information about our finance framework, contact us via our website or email Jack at jack@clinicmastery.com. SHOW NOTES [01:31]  Cash Allocation Strategy [03:02]  Driving more revenue and helping more people If you...

Money can be a touchy subject, especially for healthcare professionals who often value purpose over money. However, it is a great tool if you want to be able to help more people and create more impact. In this episode, we talk about the three levers for increasing your revenue so that you can grow your team, your clinic, and create a greater impact in your community. If you found this episode valu...

One of the biggest things that drive clinic owners and healthcare professionals to do what they do is having a sense of purpose in their job and knowing that they’ve impacted people’s lives at the end of the day. And one of the ways that you can expand your impact is by managing your cash flow so that with the increased revenue, you can expand your team, help your team members grow, and provide a...

How you manage your clinic's cash flow is very important. Not only does it help you increase your business revenue, it can also greatly affect your personal wealth and the impact that your business creates in your community. In this episode, we talk about the CREATE Cash Flow Model for clinic owners and how it can help you be more in control of your finances and improve your cash position. If...

As business owners, we work tirelessly to achieve growth and serve our clients excellently, oftentimes at the expense of our own health and leisure time. But is this the best way for us to achieve clinic growth? In this episode, Jack and Ben talk about a more sustainable way for clinics to grow and how rest and downtime can benefit your clinic more than you think. They also share some tips on how...

We have a special treat for all our listeners this week! If you want to know how to better handle tough conversations and how much your ROI can be when you invest in your team, we recommend you to check out the resources mentioned in this episode. MENTIONED RESOURCES Tough Conversations Checklist Employee Turnover Calculator Jack’s email If you found this episode valuable, don’t forget to give us...

In this episode, we chat with Dr. Wayne Mahmoud, Osteopath and Acupuncturist, about his book Two Hands: The Gamechanger Guide for Manual Therapists. He also shares some of the biggest lessons he’s learned about business and manual therapy, and how clinicians can grow beyond their current role. SHOW NOTES [03:18]  Rapid-fire questions: reading list, childhood aspirations, etc. [09:14]  Dr. Wayne’s...

In this episode, we talk about the different ways clinics and other businesses are innovating and creating remarkable client experiences through tech and how clinics are making their payment systems more seamless. We also take a closer look at businesses such as Physio Fit and Patagonia and glean some wisdom on how they are able to differentiate themselves and find creative ways to improve their c...

In this episode, we listen in to Jack and Ben’s conversation about their recent insights on discipline, personal development, getting into deep work, and the benefits of solo retreats. SHOW NOTES [00:27]  Jack’s solo retreat and what it taught him about discipline, silence, and spirituality [08:53]  How to get into deep work (Jack’s version) [15:09]  Ben’s recent insights on creating flow [17:24] ...

Growing your clinic can be mentally and emotionally taxing, especially if you're a new clinic owner who has no idea how to run a business. But with the right guidance, you'll be well on your way to running a thriving clinic and growing your team. In this episode, Brogan Pearsall, Owner of Undefeeted Podiatry, talks about the challenges she went through as a new mom with a newly opened cl...