Grow Your Clinic

Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ In the 300th episode of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien and Hannah Dunn come together for a Mastermind to discuss the importance of KPIs and how they should be used to lead rather than judge performance. They discuss strategies for filling therapist schedules, emph...

Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ In this episode of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien, Hannah Dunn and Peter Flynn come together for a Mastermind to discuss the essential criteria for a great Practice Manager. They share their experiences with hiring and developing practice managers from within thei...

Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ In this episode of the Grow Your Clinic podcast, Hannah Dunn, Jack O'Brien and Ben Lynch dive into the recent changes to the NDIS and their implications for health clinics. They discuss the shift from having waitlists to facing uncertainty in appointment diaries, as many clinics are experiencin...

Need to systemise your clinic? Start your free 30-day trial of Allie!  https://www.allieclinics.com/ Timestamps [00:23] - The Issue of Unexpected Tax Bills [02:05] - The Role of Accountants in Tax Preparedness [05:28] - Managing Tax Liabilities with Bank Accounts [06:46] - Monthly Cash Allocation Rhythms [10:02] - Importance of Regular Meetings with Accountants [13:16] - Questions to Ask Your Acco...

Need to systemise your clinic? Start your free 30-day trial of Allie!  https://www.allieclinics.com/ Timestamps [01:05] Brand and reputation exercise. [05:25] Anti-vision exercise  [10:20] Negative PR exercise insights [13:06] Legacy statement and aspirations [19:11] Toxic positivity in healthcare settings. [24:36] Infinite game of business challenges. [27:21] Tolerating the truth in business. [32...

Need to systemise your clinic? Start your free 30-day trial of Allie!  https://www.allieclinics.com/ Timestamps [00:01:08] Challenges of April trading days [00:05:43] Financial preparedness for the holiday season [00:09:30] Monthly momentum in clinics [00:12:07] Challenging the status quo [00:16:10] Winter illnesses impact on clinic flow [00:20:10] Improving clinic activity patterns [00:25:54] Nur...

Need to systemise your clinic? Start your free 30-day trial of Allie!  https://www.allieclinics.com/ Timestamps 00:00:00 - Introduction to the Grow Your Clinic Podcast 00:00:23 - Michael Rizk's Instagram post - four big mistakes and what he's learned 00:03:12 - Finding resilience in business challenges 00:06:34 - System changes to help avoid past mistakes  00:11:20 - Lessons that were le...

Need to systemise your clinic? Start your free 30-day trial of Allie!  https://www.allieclinics.com/ Timestamps 00:00:00 - Introduction to the Grow Your Clinic podcast 00:00:23 - Discussion on budgeting for marketing 00:01:18 - Understanding the lifetime value of a client 00:02:22 - Marketing for clinics in growth vs. consolidation phases 00:04:39 - Importance of reactivated clients vs. new client...

In this episode, we chat with Nicole French, an award-winning exercise physiologist and clinic owner, of the Exercise Rehab Group in Melbourne, Australia, about transforming healthcare practices and leading inspired teams. Nicole, who leads a purpose-driven team of 18, shares her passion for diabetes management and discusses her recent achievement of securing a $250,000 grant to implement evidence...

In this episode, we chat with Lou Bibby, the passionate owner of Central Mallee Healthcare and an award-winning osteopath. Together, we explore the unique challenges and creative solutions of running a clinic in rural and remote communities. Lou shares her passion for supporting her team and the local community, emphasizing the importance of creating a culture that balances support and accountabil...

In this episode, we chat with Shane Davis, co-founder of Clinic Mastery and owner of Profeet Podiatry and Profeet Shoe stores. Shane, recognised for his expertise in scaling teams, shares essential principles and practices that have driven growth in his businesses and those of countless clinic owners he has supported.  The discussion highlights the importance of analysing profit and loss statement...

In this episode, we chat with Jacey Pryjma, clinic owner of the Australian Children's Chiropractic Centre in Newcastle, Australia. Jacey shares her journey of significant growth in her clinic over the past three years, despite facing personal challenges and raising a family. The discussion delves into the key decisions Jacey made to navigate the complexities of balancing business and family l...

In this episode, we dive into the importance of intentional clinic design with Meg and Neena from Articulate Design. The conversation focuses on how a well-curated clinic space can attract top-quality therapists, enhance team connections, and foster a positive workplace culture. We explore the direct correlation between clinic design and improved patient care experiences, emphasising the role of a...

Transform your clinic's mentorship dynamics with insights from Peter Flynn, who navigates the complex world of mentorship transitions in clinical settings. Discover how to maintain the delicate balance between friend, colleague, and leader, fostering an environment where communication and feedback lead to growth and mutual respect. Uncover practical strategies for easing hierarchical tensions...

Unlock the secrets to successful clinic expansion with seasoned expert Tony Beecroft. Discover the strategic nuances of lease negotiations, financial planning, and building a resilient leadership team. Tony shares invaluable insights into navigating logistical hurdles, ensuring a smooth transition, and the critical clauses that could save your clinic thousands. Whether you're an aspiring clin...

Unlock the secrets of building a successful multidisciplinary clinic with our special guest, Josh Nelson from Thrive Health Co in Brisbane. Josh takes us through his journey of integrating a diverse team of health professionals, from chiropractors to child health specialists, all under one roof. Discover how he managed to foster collaboration and mutual respect among his team, overcoming tensions...

Can the right early decisions make or break your clinic's success? We sit down with Kate Hawkes from Clinic Mastery to unravel the questions that new clinic owners face, such as whether to onboard an admin or a practitioner first. Kate introduces a groundbreaking task categorisation system—black, blue, and red levels—to help prioritise tasks and optimise your time. Gain actionable insights in...

Can you imagine running a successful clinic without a budget? Many do, and today's guest, Shane Bennett, reveals the hidden pitfalls of this risky approach. Shane, who leads a multidisciplinary team at Beyond in Melbourne, shares his expert insights on why budgeting is crucial for maintaining cash flow and ensuring the long-term sustainability of healthcare clinics. Learn how strategic budget...

Ready to master your clinic's financials and internal processes? In our latest episode of Grow Your Clinic, clinic owner and Clinic Mastery consultant Brigid Linden joins us to share her journey from uncertainty to proficiency with essential metrics and dashboards. Brigid's story is a testament to the power of nurturing existing client relationships by focusing on key metrics like rebook...

Is the constant juggle of entrepreneurial ambition and clinic growth keeping you up at night? Join us as we sit down with Andrew Daubney, a seasoned Clinic Mastery consultant and successful clinic owner from Sydney, Australia. Andrew pulls back the curtain on the emotional roller coaster of scaling a clinic—from the stress of managing a growing team to moments of self-doubt, and the invaluable sup...

What if you could transform your clinic from a hands-on practice to a successful business in just over two years? Join us on this episode of the Grow Your Clinic podcast as we chat with Sam Bardouh, who did just that. He went from working 60 clinical hours a week to becoming a full-time business owner, sharing his journey with us to offer invaluable insights on how you can do it too. Sam discusses...

Can the truth about physiotherapy salaries surprise you? We uncover the actual employment conditions for physiotherapists as revealed by the latest APA workforce consensus survey. With most physios earning a fixed salary and a smaller fraction receiving a base plus commission, we take you through the intricate dance between job satisfaction and pay models. This segment reveals the often unspoken d...

Start your free 30-day trial of Allie: https://www.allieclinics.com/ Resources: https://www.cliniko.com/connected-apps/allie/  https://www.cliniko.com/blog/news/cliniko-2021-survey-results-part-1/ https://www.cliniko.com/tools/cost-of-practitioner-leaving/ https://www.cliniko.com/connected-apps/ Unlock the future of healthcare with our latest Grow Your Clinic podcast episode, featuring Joel Friedl...

Think AI can't revolutionise your clinic? Think again. In this episode of the Grow Your Clinic podcast, we reveal how the free version of ChatGPT can transform your clinic's operations, making your processes more efficient and less reliant on individual staff members. Through our Member Immersions series, we guide you on how to tackle the challenges of implementing new technology in a st...

Unlock the transformative power of vulnerability within your clinic's team culture with Michael Rizk's expert insights on our latest podcast episode. Our in-depth conversation will equip you with the tools to foster an environment of trust, where team members can be their authentic selves. Discover how this authenticity leads to stronger connections, a supportive atmosphere, and ultimate...