Grow Your Clinic

The Wellness Accountant, Andy Wang, shares his thoughts on two of the most prominent books at the moment about personal finance and investing: Profit First and The Barefoot Investor. We discuss the principles in these books, how business owners can apply it in managing their finances, and some common mistakes in managing your finances. Check out the full episode! QUOTES “For a business owner, your...

We have Dallas Mayne on the podcast this week, and he is the co-founder and CEO of Lyfe, a practice management software that empowers health & wellness providers in their business with easy to use online bookings, intelligent appointment reminders and one-click payments with private and public health rebates. With Lyfe, you can now run your practice from your mobile phone and make your life ea...

This week on the podcast, we chat with Jordan Walsh, founder of Adelaide Green Clean and Iconic Growth. Jordan started getting cleaning contracts while he was in finishing his law degree, and eventually turned it into a multi-million dollar business when he was very young. He won Telstra Business of the Year in 2016 with Adelaide Green Clean, and has since left to start Iconic Growth, which is a b...

Melanie McGrice is an Advanced Accredited Practising Dietitian, one of the few dietitians in Australia to achieve that status. Her success has made her an in-demand practitioner, author, conference speaker, and researcher who is eager to share what she knows with her clients and her peers. She is a go-to resource for the media, who frequently turn to her for their articles and news segments on nut...

Ted Jedynak specialize in musculoskeletal therapies for the lower limbs since 1996. He created three manual therapies specialist clinic from 2002 to 2012, and sold all of those clinics in Australia in 2016. Ted retired from clinical practice since 2012 and has since focused on teaching manual therapies globally. There are four things that we talk about in this episode. First, Ted talks about his c...

Have you ever wondered how much you should really be spending on marketing to acquire a new client? For this week’s episode, Jack and Ben talk about the cost for new client acquisition and how much you should be allocating for your marketing efforts. They also look into some of the benchmarks and other metrics that can help you estimate how much you should set aside for marketing. SHOW NOTES [0:01...

In this episode, we share to you some client experience lessons we’ve learned from other industries and how you can apply them in a clinic setting. We also give some tips on selling high ticket items and some ideas on how you could make your services extra special for your clients. QUOTES FROM THIS EPISODE “When you’re selling high ticket items, I think there needs to be an extra level of service...

In this episode, we’ll talk about how you can use improv to improve your communication skills. You can do this with your team, or when you are dealing with your patients, and in life in general. Your ability to improvise and think on your feet is an invaluable skill that can take you and your team further in your journey to clinic mastery. If you like this episode of the Grow My Clinic podcast, pl...

In this episode, Ben introduces a framework that you can use when reaching out to new referral partners in your network. Maybe there’s someone that you want to connect with or maybe you just want to get to know them and their work better, this framework can guide you on how you can build a relationship with that new referral partner. Check out the full episode! SHOW NOTES [0:01:20.9]  The most com...

In today’s podcast episode, Jack and Ben talks about amazing client experiences at their favorite cafés and how it can translate to amazing client experiences inside the clinic. They also share their recent learnings and reading list for personal development and business growth. We don’t want to spoil all the good stuff so go check out the full episode! If you like this episode of the Grow My Clin...

In this quick five-minute episode, Ben talks about identifying your x-factors, or those things that differentiates you from other clinics. What makes you different? What puts you above the rest? Why should clients chose you ? This is a great exercise to do over coffee and it’s a great way to help you identify your business’ key assets. We’re excited to hear about what they are and if you want, fee...

This week on the podcast, Ben challenges us to find new and innovative solutions to the way we currently do things. He illustrates his point with a story how Einstein taught his students in Oxford. Check out the full episode! MENTIONS Clinic Mastery Business Academy If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on...

Today on the podcast, Ben is going to coach us on creating a more personalised, engaging and memorable new client process. This episode only takes five minutes and five minutes is all it takes for you to get a fresh perspective on your business, processes, and client on-boarding system. Reach out to Ben at ben@clinicmastery.com for your ideas and we can help workshop it for you. Check out the full...

For this short episode, Ben is going to coach you on how you can double your clients in a month. We’re going to get you through an exercise that we get a lot of our Clinic Mastery members to do. Are you up for the challenge? You can send in your homework to ben@clinicmastery.com and we can help workshop it for you. Listening to the full episode!  And lastly, if you like this episode of the Grow My...

This week on the podcast, we have a five minute coaching episode for you with Ben Lynch, and in this short episode, he talks about being the kind of leader your team needs you to be for you to achieve your goals. We don’t want to spoil all the good stuff in this episode, so go check it out! If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, an...

On today’s episode, we have with us Nina Landsdowne, medical content writer and director of Word Prescription, a company that helps health professionals create amazing content for their website. She shares some tips on how to create content that drive conversions, how to write content that speaks to your audience, the biggest mistakes in writing copy for your website, how to start writing regularl...

Being a great leader is not only about having excellent executive skills; what separates a good leader from a great leader is how they’re able to influence and inspire people to take action. To do this, one must be an excellent communicator. And so on today’s podcast, we are going to talk about the five key foundations of verbal communication and how you can apply it in your role as a business own...

It’s 2019, we’ve got an entire year ahead of us, and we have tons of goals we want to accomplish! But the question is, how do we get there? In this episode, we are going to walk you through the four things you need to look into before getting through your goals list. This auditing phase will help you determine where you will put your time, energy and resources so that you could have a productive a...

When was the last time you addressed your whole team, speaking to your team as a collective group and inspired them with a message from your heart? In this short episode, Jack talks about how you can connect with your team wherever they may be, and how you can keep the morale high in your clinic despite the busy season. MENTIONS Grow My Clinic online course Zoom If you like this episode of the Gro...

Today on the podcast, we have Scott Willis with us from the Australian Physiotherapy Association. Scott is also the owner of Coastal Physiotherapy, a multidisciplinary clinic which specializes in solving musculoskeletal injury and pain with physio, exercise physiology and clinical pilates. We are going to talk about how you as a clinic owner in private practice can engage with your association, wh...

This week, we have one of our Admin Mastery mentors on the podcast, Brigid Linden, to talk about hiring and recruiting people into your admin team. She shares her hiring process and some tips to help you identify the right person for your team, and also talks about the lessons she’s learned in leading and managing her admin team. QUOTES FROM THIS EPISODE “We definitely recruit largely on culture a...

Happy new year to everyone! For our kickstarter episode, we are going to guide you through the essential steps in on-boarding a new team member into the clinic and how you, as a business owner, can help them in their professional and personal journey. QUOTES FROM THIS EPISODE “You’ve invested some money, some time and some emotional energy in acquiring or attracting new practitioners to join your...

This week, we sit down with Hagen Dittmer to talk about Cliniconnect and how their add-on apps can help you maximize your Cliniko experience. We also talk about data migration, the benefits of using cloud services and the various opportunities with practice management software. If you’re already using a practice management software or still in the process of making that transition, this episode wi...

This week, we are chatting with one of our admin mastery mentors and co-owner of PhysioWest, Rebecca Clare. Rebecca will be sharing to us her knowledge in leading an excellent admin team, how trainings can help your admin team improve their services and their overall personal growth, how to make your admin team part of the overall client experience, and her journey from being a receptionist to bec...

Peter Flynn from Physio Fit is our guest today and we’re going to be talking about how they have expanded their clinic to serve over 1,000 patients a month. He also gives us some tips on how to leverage videos, Facebook marketing and audience re-targeting to gain more clients for your clinic. Make sure to check it out! QUOTES FROM THIS EPISODE “With marketing, we can look at all the different aven...