Connecting the Dots

Gena Futral is the Executive Principal, Reliability and Management Systems at Vizient. She leads their HRO, regulatory compliance and PSO offerings. She is a nurse by background, critical care and CV service line administration. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have...

Dr. Stephanie Murphy is a Board Certified Internist who works as a Hospitalist. She has been Medical Director of Atrium Health Transition Services since 2015. In 2020, she became the Medical Director of Atrium Health Hospital at Home. She also serves as one of the Co-Medical Directors of Atrium Health Mobile Integrated Health.  Colleen Hole serves in a dual role...

David Chen is the American Society of Health-System Pharmacists’ Assistant Vice President for Pharmacy Leadership and Planning. American Society of Health-System Pharmacists (ASHP) represents more than 60,000 members include pharmacists, student pharmacists, and pharmacy technicians. Mr. Chen’s role with ASHP includes coordinating efforts of ASHP members in publications, advoca...

Lou Flaspohler, MD is a practicing rheumatologist in Cincinnati, OH. Dr. Flaspohler is also the Division Head of Rheumatology at The Christ Hospital, Cincinnati, Ohio.  Chris Bernheisel, MD is a Family Physician in Cincinnati. Dr. Bernheisel is also Interim Chair, Department of Family and Community Medicine at the University of Cincinnati and the F...

 Lia Lansky is the System Director of Wellbeing for Baptist Memorial Healthcare Corporation. She has been in the wellness industry for over 20 years and has two Master’s degree in Exercise Physiology and Healthcare Administration.  Lia is American College of Sports Medicine® (ACSM) Exercise Physiologist and Exercise is Medicine® certified.  Lia’s love of fit...

Mary Alice Scott  is a medical anthropologist and faculty member at New Mexico State University and the Southern New Mexico Family Medicine Residency Program. Her research focuses on cultures of medicine and medical education, health disparities in the U.S.-Mexico border region, and social medicine training in primary care. Iveris Martinez  (Iveirs. Martinez@csulb.edu) is Archs...

  This is a video series with Dr. Edgar H. Schein and Peter A. Schein on the new second edition of Humble Inquiry. Ed Schein is Professor Emeritus of the Massachusetts Institute of Technology (MIT) Sloan School of Management. He was educated at the University of Chicago, Stanford University, and Harvard University, where he received his Ph. D. in Social Psychology. He worked at the Walter Ree...

 Bryan is an experienced executive leader driving business results through people.  Bryan is experienced in diverse industries; automotive, machining, health care, etc.  Bryan is also the co-author of Shingo Prize winning book Own the Gap (Building a team-based Kaizen Culture). Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is av...

Perry Marshall is one of the most expensive business strategists in the world. He is endorsed in FORBES and INC Magazine and has authored eight books. At London’s Royal Society he announced the world’s largest science research challenge, the $10 million Evolution 2.0 Prize. His reinvention of the Pareto Principle is published in Harvard Business Review, and his Google...

Chris Butterworth is a multi-award-winning author, speaker, and coach. He is a certified Shingo Institute master-level facilitator and a Shingo Institute Faculty Fellow and examiner. He is the winner of Best New Speaker of the Year Award for The Executive Connection (TEC) for his talk on Lean Thinking and the co-author of the widely acclaimed Shingo publication award winning books 4+1: Embedding a...

Widely recognized as an expert in lean principles, Mohan spent 18 years at McKinsey & Company (including 6 years as Senior Partner/Director), where he co-created the lean service operations practice, ran the North American lean manufacturing and service operations practices and the Asia-Pacific operations practice. He has helped numerous Fortune 500 companies drive operational efficiency with...

Neonatologist Erick Ridout, MD, has helped care for hundreds of preemies needing critical care. His work with other clinicians and caregivers to reduce “POKES” (reducing needle draws in preemies) has significantly improved care and outcomes, while saving millions of dollars. He shares his published POKE research with clinicians across the country. Link to claim CME credit: https://www.surveymonkey...

Dr. Sunil Khushalani and Dr. Antonio DePaolo speak about their new book Transforming Mental Healthcare, Applying Performance Improvement Methods to Mental Healthcare. This book is a primer for understanding the current state of the mental health system and the performance improvement skills and leadership acumen needed to address existing challenges. Link to claim CME credit: https://www.surveymon...

Patrick Graupp began his training career at the SANYO Electric Corporate Training Center in Kobe, Japan, after graduating with highest honors from Drexel University in 1980. There he learned to deliver TWI and other training to prepare employees for assignment outside of Japan. He was transferred to a compact disc fabrication plant in Indiana, where he obtained manufacturing experience before retu...

Joe is an entrepreneur, adventurer and transformation guy privileged to have held the role of CEO, COO, partner, and president, currently serving as the CEO of Performance Tea.  Joe is the founder of The High Performance Life (THPL), a philosophy and guide to learn techniques for mental toughness, creative problem solving, leadership, and personal effectiveness. His prime focus is on practice...

:  Rick May, MD, Senior Principal, Orthopedic Surgeon.  Rick brings over 20 years of experience in the health care industry. His areas of expertise and professional skills include creating clinical quality improvement programs for hospitals and physician groups, clinical supply integration strategy, service line optimization, and building actionable solutions to clinical challenges using...

Clint Padgett joined PSI (Project Success Incorporated) in 1994, eventually buying the company in 2005. Since the early days, Clint and his teams have helped some of the world’s biggest brands—like Coca-Cola—implement more efficient, accountable, and reliable project management practices. PSI works with Fortune 1,000 companies across the globe to make agile, cross-functional business outcome optim...

Dr. Alan Herline is chief of Colon and Rectal Surgery for Memorial Healthcare System. He received his medical degree from the Medical College of Georgia. He then went on to complete a residency in general surgery from Vanderbilt and a fellowship in Colon and Rectal Surgery from the Lahey Clinic. In the episode, we discuss challenges in continuous improvement in surgery as well as the success of th...

Jim Huntzinger is the President and Founder of Lean Frontiers, Inc., which develops knowledge and learning communities on the Lean Enterprise for business and industry. With a background and experience in manufacturing and operations, he has also extensively researched the history and development of American manufacturing and also published several books on the lean business model, manufacturing h...

Our guest is Timothy Pehrson the President and Chief Executive Officer of INTEGRIS Health, based in Oklahoma. He has been in that role, and at INTEGRIS, since 2018. He came to INTEGRIS from Intermountain Healthcare in Utah, where he had most recently served in a dual role as regional vice president/CEO for the North Region and vice president of continuous improvement for Intermountain Healthcare....

John Andazola, MD, FAAFP was born and raised in Las Cruces, New Mexico where he attended New Mexico State University. He received his MD from the University of New Mexico School of Medicine in 1997, and completed residency at the Southern New Mexico Family Medicine Residency program in 2000. Dr Andazola went on to complete a fellowship in Advanced Hospital Training for Family Physicians in Phoenix...

As founder of JFlinch, Jamie Flinchbaugh has helped purpose-driven leaders craft effective, resilient organizations at over three hundred companies. Leveraging more than thirty years of experience and helping build over twenty companies, Jamie collaborates with leaders and their teams to bridge capability, strategic, cultural, and systems gaps so they can safely span potential pitfalls and ha...

Jonathan Brill prepares leaders to profit from radical change. He is a renowned expert on resilient growth and decision making under uncertainty.  His insights are based on experience. As a senior leader and the Global Futurist at Hewlett Packard, he directed long-term strategy and intelligence programs. He’s been a creative director at frog design and the managing partner of innovation firms...

Dr. Frederick Southwick is a Professor of Medicine and former Chief of Infectious Diseases at the University of Florida. From 2010-2011 Dr. Southwick attended the Harvard Business School as an Advanced Leadership Fellow, and studied how business practices could be applied to improve the quality and safety of healthcare. He also continues to practice and teach infectious diseases.  He is an aw...

Margie is Research Professor in the Department of Nursing and Executive Director and Founder of the Institute for Excellence in Health and Social Systems (IEHSS), in the College of Health and Human Services at the University of New Hampshire. She is a national and international leader of designing and implementing improvement strategies targeting the place where patients, famil...