Skip Steward
Connecting the Dots
Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into our culture, demonstrated by our ideal principled-based behaviors, we will be passionate about conti...
Author
Skip Steward
Category
Podcast website
Latest episode
Jul 9, 2026
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Episodes
Ron Pereira with GEMBA Academy 09.06.2022 30:18
Ron Pereira is a co-founder and partner at GEMBA Academy. Ron has more than 20 years of experience in various manufacturing, supply chain, and senior leadership roles. Ron has held the titles of process engineer, engineering manager, master black belt, and director of manufacturing & continuous improvement. In 2002 Ron was the first American to win the...
Hoshin Kanri with Mark Reich 02.06.2022 30:15
Mark supports new product development and the Co-Learning Partners program, assisting companies engaged in lean transformation. Since joining LEI in 2011, Mark spent 5 years of Chief Operating Officer at LEI followed by the last 3 years as a Senior Coach. He has led lean transformation in nearly every industry with many organizations such as: · &nb...
Continuous Improvement in Education with John Dues 26.05.2022 30:46
John A. Dues is an accomplished education systems leader and improvement science scholar-practitioner with more than two decades of experience in the sector. He is the Chief Learning Officer of the United Schools Network (USN) where he directs the network’s Continual Improvement Fellowship and serves as an improvement advisor. In this role, he provides education, coaching, and mento...
Leadership Standard Work (LSW) with Mike Wroblewski 19.05.2022 25:41
Mike Wroblewski, President of Dantotsu Consulting and Shingo Award winning co-author of “Creating a Kaizen Culture”, has over 30 years of manufacturing management experience, strong technical skills and a passion for teaching Kaizen, Lean Manufacturing and Six Sigma. During his career, Mike has held various management and leadership positions including Industrial Engineer, Manuf...
People Value Stream with Cheryl Jekiel 12.05.2022 32:12
Cheryl M Jekiel is the CEO of the Lean Leadership Center (LLC) which helps innovative companies optimize the talents their teams contribute to the organization and the quality of their lives. The LLC partners with companies to drive results by building the coaching skills of their leaders, redesigning human resources systems and improving the culture of their organization. Ms. ...
Jane Adshead-Grant, The Listening Coach 05.05.2022 33:49
Jane has over 30 years’ experience within people focused roles in professional and financial services. She is a master credited coach with the ICF and global faculty member with Time to Think. Additionally Jane is an Ambassador for Truly Human Leadership. Her work is underpinned with post graduate diplomas in Human Resources Management and Psychological Coaching. Link to claim...
Friday Night at the ER with Bette Gardner 28.04.2022 38:13
Bette Gardner created the Friday Night at the ER simulation game, one of several innovative developments that has marked her 25-year career in leadership development, business planning and management consulting. Bette designed Friday Night at the ER based on her interest in creating innovative tools that employ principles of systems thinking t...
Real Problems versus Numeric Problems with CEO of Rush University Medical Center Dr. Omar Lateef 21.04.2022 30:14
Dr. Omar Lateef became president and CEO of Rush University Medical Center in May 2019. Under his leadership, the Medical Center received national attention for its effective management of the COVID-19 pandemic, which included building a forward triage, deploying early testing, acceptance of critically ill patient transfers, and being one of the first health systems to offer...
People Value Stream with Dr. Peter Hines 14.04.2022 35:26
Professor Peter Hines, is the Co-Founder of the Lean Enterprise Research Centre at Cardiff Business School. LERC grew to be the largest academic research in lean globally. He has undertaken extensive research into Lean and written or co-written twelve books including Shingo Prize winning books “Staying Lean” “Creating a Lean & Green Business System”. His most recent book “The E...
Looking at Top Performers versus Average Performers with Gena Futral 07.04.2022 31:32
Gena Futral is the Executive Principal, Reliability and Management Systems at Vizient. She leads their HRO, regulatory compliance and PSO offerings. She is a nurse by background, critical care and CV service line administration. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have...
Hospital @ HOME with Dr. Stephanie Murphy and Colleen Hole from Atrium Health 31.03.2022 35:01
Dr. Stephanie Murphy is a Board Certified Internist who works as a Hospitalist. She has been Medical Director of Atrium Health Transition Services since 2015. In 2020, she became the Medical Director of Atrium Health Hospital at Home. She also serves as one of the Co-Medical Directors of Atrium Health Mobile Integrated Health. Colleen Hole serves in a dual role...
Reflecting on the Future of Pharmacy with David Chen 24.03.2022 32:20
David Chen is the American Society of Health-System Pharmacists’ Assistant Vice President for Pharmacy Leadership and Planning. American Society of Health-System Pharmacists (ASHP) represents more than 60,000 members include pharmacists, student pharmacists, and pharmacy technicians. Mr. Chen’s role with ASHP includes coordinating efforts of ASHP members in publications, advoca...
Making the Case for the Physician and TWI Job Instruction (JI) with Dr. Flaspohler & Dr. Bernheisel. 17.03.2022 34:57
Lou Flaspohler, MD is a practicing rheumatologist in Cincinnati, OH. Dr. Flaspohler is also the Division Head of Rheumatology at The Christ Hospital, Cincinnati, Ohio. Chris Bernheisel, MD is a Family Physician in Cincinnati. Dr. Bernheisel is also Interim Chair, Department of Family and Community Medicine at the University of Cincinnati and the F...
Exercise can be Medicine with Lia Lansky 10.03.2022 24:30
Lia Lansky is the System Director of Wellbeing for Baptist Memorial Healthcare Corporation. She has been in the wellness industry for over 20 years and has two Master’s degree in Exercise Physiology and Healthcare Administration. Lia is American College of Sports Medicine® (ACSM) Exercise Physiologist and Exercise is Medicine® certified. Lia’s love of fit...
Health Care and the Anthropologist with Dr. Mary Alice Scott & Dr. Iveris Martinez 03.03.2022 32:10
Mary Alice Scott is a medical anthropologist and faculty member at New Mexico State University and the Southern New Mexico Family Medicine Residency Program. Her research focuses on cultures of medicine and medical education, health disparities in the U.S.-Mexico border region, and social medicine training in primary care. Iveris Martinez (Iveirs. Martinez@csulb.edu) is Archs...
Humble Inquiry & the Physician 24.02.2022 1:11:49
This is a video series with Dr. Edgar H. Schein and Peter A. Schein on the new second edition of Humble Inquiry. Ed Schein is Professor Emeritus of the Massachusetts Institute of Technology (MIT) Sloan School of Management. He was educated at the University of Chicago, Stanford University, and Harvard University, where he received his Ph. D. in Social Psychology. He worked at the Walter Ree...
Bryan Crowell – Own The GAP 17.02.2022 31:07
Bryan is an experienced executive leader driving business results through people. Bryan is experienced in diverse industries; automotive, machining, health care, etc. Bryan is also the co-author of Shingo Prize winning book Own the Gap (Building a team-based Kaizen Culture). Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is av...
Perry Marshall on the POWER of the Pareto Principle 10.02.2022 30:13
Perry Marshall is one of the most expensive business strategists in the world. He is endorsed in FORBES and INC Magazine and has authored eight books. At London’s Royal Society he announced the world’s largest science research challenge, the $10 million Evolution 2.0 Prize. His reinvention of the Pareto Principle is published in Harvard Business Review, and his Google...
Chris Butterworth speaks about his book Why Bother?: Why and How to Assess Your Continuous-Improvement Culture 03.02.2022 29:14
Chris Butterworth is a multi-award-winning author, speaker, and coach. He is a certified Shingo Institute master-level facilitator and a Shingo Institute Faculty Fellow and examiner. He is the winner of Best New Speaker of the Year Award for The Executive Connection (TEC) for his talk on Lean Thinking and the co-author of the widely acclaimed Shingo publication award winning books 4+1: Embedding a...
Mohan Giridharadas, Founder & CEO of LeanTaas [Updated] 27.01.2022 31:36
Widely recognized as an expert in lean principles, Mohan spent 18 years at McKinsey & Company (including 6 years as Senior Partner/Director), where he co-created the lean service operations practice, ran the North American lean manufacturing and service operations practices and the Asia-Pacific operations practice. He has helped numerous Fortune 500 companies drive operational efficiency with...
Dr. Erick Ridout shares How Intermountain Reduced NICU Infections, Pain, Blood Loss 20.01.2022 37:34
Neonatologist Erick Ridout, MD, has helped care for hundreds of preemies needing critical care. His work with other clinicians and caregivers to reduce “POKES” (reducing needle draws in preemies) has significantly improved care and outcomes, while saving millions of dollars. He shares his published POKE research with clinicians across the country. Link to claim CME credit: https://www.surveymonkey...
Transforming Mental Healthcare, Applying Performance Improvement Methods to Mental Healthcare 13.01.2022 28:12
Dr. Sunil Khushalani and Dr. Antonio DePaolo speak about their new book Transforming Mental Healthcare, Applying Performance Improvement Methods to Mental Healthcare. This book is a primer for understanding the current state of the mental health system and the performance improvement skills and leadership acumen needed to address existing challenges. Link to claim CME credit: https://www.surveymon...
Getting to Standard Work in Health Care with Patrick Graupp & Martha Purrier 06.01.2022 34:16
Patrick Graupp began his training career at the SANYO Electric Corporate Training Center in Kobe, Japan, after graduating with highest honors from Drexel University in 1980. There he learned to deliver TWI and other training to prepare employees for assignment outside of Japan. He was transferred to a compact disc fabrication plant in Indiana, where he obtained manufacturing experience before retu...
Joe Gagnon, a LIFE of Continuous Improvement 09.12.2021 34:45
Joe is an entrepreneur, adventurer and transformation guy privileged to have held the role of CEO, COO, partner, and president, currently serving as the CEO of Performance Tea. Joe is the founder of The High Performance Life (THPL), a philosophy and guide to learn techniques for mental toughness, creative problem solving, leadership, and personal effectiveness. His prime focus is on practice...
Dr. Rick May, Senior Principal at Vizient Inc shares about focusing on the Right Data to help drive Quality at the Source 02.12.2021 30:52
: Rick May, MD, Senior Principal, Orthopedic Surgeon. Rick brings over 20 years of experience in the health care industry. His areas of expertise and professional skills include creating clinical quality improvement programs for hospitals and physician groups, clinical supply integration strategy, service line optimization, and building actionable solutions to clinical challenges using...
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