Skip Steward

Connecting the Dots

Health EN ↓ 297 episodes

Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into our culture, demonstrated by our ideal principled-based behaviors, we will be passionate about conti...

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Author

Skip Steward

Category

Health

Latest episode

Oct 29, 2026

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Episodes

Brad Federman speaks about his new book Cultivating Culture: 101 Ways to Foster Engagement in 15 Minutes or Less 29.09.2022

  Every day, people wake up and trudge to work, resentfully working at a company that falls short of its promises and values. This is a problem, one that Brad has dedicated his career to resolving. He is dedicated to helping organizations engage employees and customers, build resilient and bulwark relationships, as well as creating collaborative and agile cultures.  ...

A New Approach to Obesity with Dr. Jason Fung 22.09.2022

Dr. Jason Fung is a Canadian nephrologist. He’s a world-leading expert on  intermittent fasting  and  low carb , especially for treating people with  type 2 diabetes . He has written  three best-selling health books  and he co-founded the Intensive Dietary Management program. Dr. Fung has his own website at  thefastingmethod.com . Dr. Fung graduated from the Univ...

Tom Root speaks about Lean in a High-Variability Business 15.09.2022

  Tom Root  is an entrepreneur who originally envisioned Zingeman’s Mail Order and started it up as a co-partner and then founded the Maker Works as his second business. In 2002, Zingerman's Mail Order and Zingermans.com merged and Tom took on the role of Chief Financial Officer of the resulting business (known simply as Zingerman’s Mail Order). As CFO, Tom has c...

Ron Carucci and his new book To Be Honest: Lead with the Power of Truth, Justice and Purpose 08.09.2022

 Ron is co-founder and managing partner at  Navalent , working with CEOs and executives pursuing transformational change for their organizations, leaders, and industries. He has a thirty-year track record helping executives tackle challenges of strategy, organization and leadership. From start-ups to Fortune 10’s, non-profits to heads-of-state, turn-arounds to new markets and strate...

Leadership Coaching with Alan Spies 01.09.2022

 Alan is a native of Oklahoma City, Oklahoma. He earned a B.S. in Pharmacy from Southwestern Oklahoma State University, a J.D. and a M.B.A. from the University of Oklahoma and a Ph. D. in Pharmacy Administration from the University of Mississippi.   Previously, Alan served as Director of Development for Nephron Pharmaceuticals Corporation, a pharmaceutical manufacture...

Criterion-Based Measurements of Patient Experience in Health Care with Dr. Thom Mayer 25.08.2022

 Dr. Thom Mayer has been widely recognized as one the nation's foremost experts in leadership, management, and customer service in healthcare. His skills as a speaker are legendary, and are attested to by the fact that he was named Outstanding Speaker of the Year for the American College of Emergency Physicians in the second year of the award, and has twice been given the Over...

Artificial Intelligence in Medicine with Tom Lawry 18.08.2022

Tom Lawry serves as National Director of AI for Health & Life Sciences at Microsoft and previously served as Director of Worldwide Health. Tom works with providers, payors and life science organizations in planning & implementing innovative solutions that improve the quality and efficiency of health services delivered around the globe. Tom focuses on strategies for digital transformation a...

Thinking about FLOW with Brian “Ponch” Rivera 11.08.2022

Brian “Ponch” Rivera is the co-creator of The Flow System™, founder and CEO of AGLX Consulting, co-founder, and co-owner of AGLX Holdings, and a founding member of The Flow Consortium. He is an Amazon International Best-Selling author, TEDx Speaker, and Agile conference speaker. He is the co-creator of High-Performance Teaming and the creator of ZONEFIVE—a behavioral marker system that objectively...

Managing the Aging Population with Iveris Martinez 04.08.2022

I veris Martinez  (Iveirs. Martinez@csulb.edu) is Archstone Foundation Endowed Chair in Gerontology and Director of the Center for Successful Aging at California State University, Long Beach. She received a joint PhD in Anthropol­ogy and Population Health Sciences from the Johns Hopkins University. An applied anthropologist, she has been working in the fields of public health,...

HEALING: When a Nurse Becomes a Patient, with Theresa Brown, RN 28.07.2022

Theresa Brown, RN , author of the  New York Times  bestseller  The Shift , has been a contributor to the  New York Times . Her writing appears on CNN.com and in the  American Journal of Nursing , the  Journal of the American Medical Association , and the  Pittsburgh Post-Gazette . She has been a guest on MSNBC Live and NPR’s  Fresh Air ....

Hardwiring Flow with Dr. Thom Mayer & Dr. Kirk Jensen 21.07.2022

Dr. Thom Mayer has been widely recognized as one the nation's foremost experts in leadership, management, and customer service in healthcare. His skills as a speaker are legendary, and are attested to by the fact that he was named Outstanding Speaker of the Year for the American College of Emergency Physicians in the second year of the award, and has twice been given the Over the Top; Award, which...

10 Leadership Mindsets for High Reliability Organizations with Dr. Leslie Jurecko 14.07.2022

Leslie Jurecko, MD, MBA, is Chief Safety and Quality Officer of Cleveland Clinic Health System, and a pediatric hospitalist with Cleveland Clinic Children’s. As Chief Safety and Quality Officer, Dr. Jurecko is responsible for the development and implementation of Cleveland Clinic’s Enterprise Quality and Safety strategy and driving high reliability across the enterprise. Link to claim CME credit:...

Leading Improvements in Financial Services space with Kyle Kumpf 07.07.2022

Kyle has enjoyed over a decade of managing projects, solving problems, improving processes, and developing people in distribution, manufacturing, pharma, healthcare and banking. Kyle believes that continuously evolving our processes to flow products and services, we can accomplish extraordinary results that help us thrive in all aspects of life. Link to claim CME credit: https://www.surveymonkey.c...

Work Made Fun Gets Done! with Dr. Bob Nelson & Mario Tamayo 30.06.2022

Dr. Bob Nelson is considered the leading advocate for employee recognition and engagement worldwide. He has sold over 5  million  books on those topics, including  1501 Ways to Reward Employees ,  The 1001 Rewards & Recognition Fieldbook,   1001 Ways to Energize Employees,   The Management Bible,   1001 Ways to Engage Employees,  and his latest book:&nbs...

Design Thinking with Andy Switky 23.06.2022

Andy Switky  is an engineer, designer, and founder of Code Name Collective, a consultancy focused on the design and building of complex systems. His current work is primarily in healthcare and the social determinants of health, mostly for poor and vulnerable populations.    Andy has been at the forefront of innovation in Silicon Valley since the early 1990s, first as a mec...

Reflecting on the IMPACT of Dr. W. Edwards Deming with David Langford 16.06.2022

The CEO of Langford International, Inc., David P. Langford, is an international educator, consultant, speaker, author, and trainer who focuses on successfully implementing and applying quality improvement theory, processes, and tools in education. Mr. Langford is the only educator to be awarded the Deming Medal for Excellence in the Application of Statistics in I...

Ron Pereira with GEMBA Academy 09.06.2022

Ron Pereira is a co-founder and partner at GEMBA Academy.  Ron has more than 20 years of experience in various manufacturing, supply chain, and senior leadership roles. Ron has held the titles of process engineer, engineering manager, master black belt, and director of manufacturing & continuous improvement. In 2002 Ron was the first American to win the...

Hoshin Kanri with Mark Reich 02.06.2022

Mark supports new product development and the Co-Learning Partners program, assisting companies engaged in lean transformation. Since joining LEI in 2011, Mark spent 5 years of Chief Operating Officer at LEI followed by the last 3 years as a Senior Coach. He has led lean transformation in nearly every industry with many organizations such as: ·      &nb...

Continuous Improvement in Education with John Dues 26.05.2022

John A. Dues is an accomplished education systems leader and improvement science scholar-practitioner with more than two decades of experience in the sector. He is the Chief Learning Officer of the United Schools Network (USN) where he directs the network’s Continual Improvement Fellowship and serves as an improvement advisor. In this role, he provides education, coaching, and mento...

Leadership Standard Work (LSW) with Mike Wroblewski 19.05.2022

 Mike Wroblewski, President of Dantotsu Consulting and Shingo Award winning co-author of “Creating a Kaizen Culture”, has over 30 years of manufacturing management experience, strong technical skills and a passion for teaching Kaizen, Lean Manufacturing and Six Sigma.    During his career, Mike has held various management and leadership positions including Industrial Engineer, Manuf...

People Value Stream with Cheryl Jekiel 12.05.2022

Cheryl M Jekiel is the CEO of the Lean Leadership Center (LLC) which helps innovative companies optimize the talents their teams contribute to the organization and the quality of their lives. The LLC partners with companies to drive results by building the coaching skills of their leaders, redesigning human resources systems and improving the culture of their organization. Ms. ...

Jane Adshead-Grant, The Listening Coach 05.05.2022

Jane has over 30 years’ experience within people focused roles in professional and financial services. She is a master credited coach with the ICF and global faculty member with Time to Think. Additionally Jane is an Ambassador for Truly Human Leadership. Her work is underpinned with post graduate diplomas in Human Resources Management and Psychological Coaching. Link to claim...

Friday Night at the ER with Bette Gardner 28.04.2022

Bette Gardner created the Friday Night at the ER simulation game, one of several innovative developments that has marked her 25-year career in leadership development, business planning and management consulting. Bette designed Friday Night at the ER based on her interest in creating innovative tools that employ principles of systems thinking t...

Real Problems versus Numeric Problems with CEO of Rush University Medical Center Dr. Omar Lateef 21.04.2022

Dr. Omar Lateef became president and CEO of Rush University Medical Center in May 2019. Under his leadership, the Medical Center received  national attention  for its effective management of the COVID-19 pandemic, which included building a forward triage, deploying early testing, acceptance of critically ill patient transfers, and being one of the first health systems to offer...

People Value Stream with Dr. Peter Hines 14.04.2022

Professor Peter Hines, is the Co-Founder of the Lean Enterprise Research Centre at Cardiff Business School. LERC grew to be the largest academic research in lean globally.  He has undertaken extensive research into Lean and written or co-written twelve books including Shingo Prize winning books “Staying Lean” “Creating a Lean & Green Business System”. His most recent book “The E...

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