Skip Steward

Connecting the Dots

Health EN ↓ 281 episodes

Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into our culture, demonstrated by our ideal principled-based behaviors, we will be passionate about conti...

Author

Skip Steward

Category

Health

Latest episode

Jul 9, 2026

Where to listen?

Podcasts in the app Replaio Radio Coming soon

Podcasts are coming to the app soon. Install now and be the first to see a whole new take on podcasts

Get it on Google Play Install for free Android 5M+ downloads · 4.8 rating iOS soon

Episodes

The Collective Edge with Colin Fisher 09.07.2026

Colin M. Fisher, Ph. D. is a professor, author, speaker, and occasional jazz trumpet player. He is the author of The Collective Edge: Unlocking the Secret Power of Groups, which has already been translated into eleven languages. His academic research on group dynamics, creativity, improvisation, and leadership has been published in the field’s top academic journals and featured in prominent media...

Seeking a Coaching Community with Anna Pessah 02.07.2026

Anna Pessah leads The North Valley Way, the operating system at Kaiser Permanente in the North Valley Service Area. Anna is an industrial engineer from the University of Michigan and she is an ICF-certified coach. She brings a blend of systems thinking, operational improvement, and leadership development to her work. She is known for keeping things clear and practical, helping leaders generate ins...

Your Best Meeting Ever with Rebecca Hinds 25.06.2026

Rebecca Hinds is the bestselling author of Your Best Meeting Ever and a leading expert on work transformation and the future of work. Rebecca earned a B.S., M.S., and Ph. D. from Stanford University. In 2022, she founded the Work Innovation Lab at Asana, a first-of-its-kind think tank that conducts actionable research to help leaders and organizations navigate the growing challenges and changes of...

AM-PAC (6 Clicks) with Craig Earley 18.06.2026

Craig Earley serves as the COO at Baptist Memorial Hospital - Memphis. In this role, Craig provided strategic leadership across numerous ancillary and clinical service lines, driving improvements in coordination, efficiency, patient experience, and employee engagement. His leadership contributed to meaningful reductions in test turnaround times and length of stay, as well as record-high outpatient...

LEAN TECH MANIFESTO with Fabrice Bernhard 11.06.2026

Fabrice Bernhard is the co‑founder and Chief Technology Officer of Theodo Group, a global technology consulting firm he co‑founded in Paris in 2009. Under his technical leadership, Theodo has grown rapidly by combining Lean principles with modern software engineering to help organizations build scalable, resilient digital capabilities. Fabrice is a recognized thought leader in Lean Tech, advocatin...

KIND, The quiet power of kindness at work with Graham Allcott 04.06.2026

Graham Allcott is an author, speaker, and entrepreneur. He is the author of multiple books, including the global bestseller How to Be a Productivity Ninja, How to Have the Energy, and How to Fix Meetings. His latest book, KIND: The Quiet Power of Kindness at Work, focuses on why organisations with kinder, more human-centred cultures are ultimately more successful. He is the founder of Think Produc...

Asking Effective Questions with Lavon Medlock 28.05.2026

Lavon Medlock has spent over two decades enhancing leaders’ skills in problem-solving and coaching. Skilled in a variety of continuous improvement methods, she has trained leaders in creating effective daily management systems, deployed an integrated facility design approach to new construction projects like a 90,000-square-foot patient tower, and enhanced operations across different sectors. With...

Continuous Improvement When Lives Are on the Line with Jennifer Katongole 21.05.2026

Jennifer Katongole is a continuous improvement coach and facilitator based in Kampala, Uganda, working with Medical Teams International. With over 15 years in the nonprofit sector across Africa and the United States, Jennifer blends Lean and Kata thinking with facilitation to help teams break down silos, focus on what matters most, and deliver life-saving care in even the toughest environments. Th...

Coach The Person Not The Problem (2nd Edition) with Marcia Reynolds 14.05.2026

Dr. Marcia Reynolds, Master Certified Coach and Neuroplastician, is passionate about coaching leaders to engage in powerful conversations that connect, influence, and activate change. She has coached leaders, delivered leadership and emotional intelligence programs, and spoken at conferences in 47 countries. She has also presented at many universities including Harvard Kennedy School and Cornell U...

Mastering FLOW with Rami Goldratt & Ajai Kapoor 07.05.2026

For the last 20 years Rami serves as the CEO of Goldratt Group the largest global consultancy specializing in Theory of Constraints (TOC). Goldratt Group was founded by his father, Dr. Eliyahu Goldratt, with a mission to support managers in achieving breakthrough results. Rami has consulted a wide array of industries worldwide and is considered one of the most influential leaders in the TOC body o...

Training as an Experiment with Julie Dirksen 30.04.2026

Julie Dirksen is the author of the books Design For How People Learn and Talk to the Elephant: Design Learning for Behavior Change. She is a learning strategy consultant with a focus on incorporating behavioral science into learning interventions. Her MS degree is in Instructional Systems Technology from Indiana University. She’s been an adjunct faculty member at the Minneapolis College of Art and...

Building the Skills-Based Organization with Koreen Pagano 23.04.2026

Koreen Pagano, Co-Founder of Rising Tide Cooperative, is a globally recognized executive with deep expertise in skills strategy, AI transformation, analytics, learning technology, and immersive experiences. Koreen previously founded Tandem Learning, where she pioneered immersive learning through virtual worlds, games, and simulations. She has since held product leadership roles at Lynda.com, Linke...

Everybody MATTERS with Bob Chapman 16.04.2026

Recently recognized as a 2025 Top 50 Leadership and Management Expert by Inc., Bob Chapman is very intentional about building a better world. Bob Chapman is very intentional about building a better world. Chapman is Chairman of the Board and former CEO of Barry-Wehmiller. When he became chief executive in 1975, Barry-Wehmiller was a struggling $18 million business. Today, Barry-Wehmiller is a $3.6...

Accumulating Improvements with Jim Lancaster 09.04.2026

Jim Lancaster is the CEO and owner of Lantech, LLC. The company has sales and manufacturing headquarters in Louisville, Kentucky, along with sales and manufacturing facilities in The Netherlands, sales and service operations in Australia and China. Lantech manufactures packaging and material handling machinery, including stretch wrappers, conveyors, and case forming machinery. This machinery is so...

The Cost of Healthcare: Perspective from a Physician as a Patient 02.04.2026

Bruce Schirmer, MD, has been on faculty at the University of Virginia since 1985 and serves as the Stephen H. Watts Professor of Surgery, the vice chair of the Department of Surgery, the division chief of general surgery and director of the surgery nutrition support service. Previously, he was the program director of surgery for 17 years. Schirmer has been a director of the American Board of Surge...

Being Human: A Conversation with Anthony Howard 26.03.2026

Dr. Anthony Howard, often referred to as the 'CEO Whisperer', is a philosopher, writer, entrepreneur, and acclaimed business mentor with twenty years of global experience. As a guide for CEOs across business, government, and civil society, he facilitates personal and organisational transformations, fostering a shift from instrumental values to virtue and transcendental values. Anthony is the CEO &...

A Life’s Work with Andrew Baughen 19.03.2026

Andrew Baughen teaches ethics at Bayes Business School and researches the intersection of faith and work with an emphasis on worldview and generative business. He leads the Soulful Enterprise project that develops fresh ways of seeing the whole value of business and runs Soul Factor talks explore the distinctive of work rooted in Christian faith. His latest book is called A Life’s Work. How to fin...

Talk to the Elephant with Julie Dirksen 12.03.2026

Julie Dirksen is the author of the books Design For How People Learn and Talk to the Elephant: Design Learning for Behavior Change. She is a learning strategy consultant with a focus on incorporating behavioral science into learning interventions. Her MS degree is in Instructional Systems Technology from Indiana University. She’s been an adjunct faculty member at the Minneapolis College of Art and...

The Power of Mattering with Zach Mercurio 05.03.2026

Zach Mercurio, Ph. D., is a researcher, author, and speaker who specializes in purposeful leadership, mattering, meaningful work, and positive organizational psychology. He wrote "The Invisible Leader: Transform Your Life, Work, and Organization with the Power of Authentic Purpose." His forthcoming book, "The Power of Mattering: How Leaders Can Create a Culture of Significance," will be released b...

Meeting Reduction Initiative with Steve Nicoll 26.02.2026

Steve Nicoll is a trusted business excellence coach who helps turn bold ideas into lasting change. With decades of cross-industry experience, he’s known for bridging strategy and action, whether in the boardroom or on the shop floor. Calm, engaging and grounded, Steve quickly builds trust and inspires teams to embrace improvement with energy and purpose. He listens deeply, empowers others, and del...

Making Leader Standard Work WORK with Mike Martyn 19.02.2026

Mike Martyn is the founder of SISU Consulting Group, an internationally recognized and award-winning firm dedicated to helping organizations drive superior business results by creating continuous improvement cultures where “improving the work is the work.” Mr. Martyn is the author of Own the Gap and Management for Omotenashi, and editor of the Shingo workshop series books: Cultural Enablers and Bu...

Dare to Care with Jane Adshead-Grant – Part 3 12.02.2026

Jane’s purpose is to create the environment and leadership that enables growth and fulfilment. She does this through listening. Listening to ignite the best thinking, ideas and solutions in others. In her executive coach and facilitator roles she supports individuals and teams develop human-centric leadership and cultures where everybody matters generating people and business growth in harmony. Sh...

Dare to Care with Jane Adshead-Grant – Part 2 05.02.2026

Jane’s purpose is to create the environment and leadership that enables growth and fulfilment. She does this through listening. Listening to ignite the best thinking, ideas and solutions in others. In her executive coach and facilitator roles she supports individuals and teams develop human-centric leadership and cultures where everybody matters generating people and business growth in harmony. Sh...

Dare to Care with Jane Adshead-Grant - Part 1 29.01.2026

Jane’s purpose is to create the environment and leadership that enables growth and fulfilment. She does this through listening. Listening to ignite the best thinking, ideas and solutions in others. In her executive coach and facilitator roles she supports individuals and teams develop human-centric leadership and cultures where everybody matters generating people and business growth in harmony. Sh...

Leadership as a process with Mark Rosenthal 22.01.2026

Mark Rosenthal has been learning on the front lines of continuous improvement, quality improvement, and leader development in manufacturing, engineering, the service sector, and health care, for over three decades. His baseline background and training experience was with Toyota-trained teachers in the USA and Japan. Though he has worked with a wide spectrum of organizations ranging from strategic...

Listen to the Connecting the Dots podcast in Replaio

Radio and podcasts in one app - free, with no sign-up. Install today and do not miss the launch

Get it on Google Play

Replaio is not a podcast publisher; show names, artwork and audio belong to their authors and are distributed through public RSS feeds.