Next Level Change Success

What if one of the biggest risks to your project isn't your technology, budget or timeline, but the people you forgot to involve? Poor stakeholder engagement can create unnecessary friction, missed dependencies, duplicated effort and last-minute project crises. And the frustrating part? Many of these problems are entirely preventable. In this episode of Next Level Change Success , Therese explores...

You've completed your change impact assessment. You've identified the teams affected, rated the impacts as high, medium or low, and created your heat map. But have you really understood what it will take for those teams to successfully adopt the change? In this episode of Next Level Change Success , Therese explores three common mistakes that can undermine your change impact assessment and leave y...

Have you ever wondered why you keep experiencing the same workplace frustrations, difficult stakeholder relationships or communication challenges? What if the answer isn't just about the people you're working with, but also about the behavioural patterns you've developed throughout your life? In this episode of Next Level Change Success , Therese explores how your personal origin story influences...

What if one of the most powerful change management skills has nothing to do with change management frameworks? You might know how to create a change plan, identify stakeholders and deliver communications. But do you really understand how your organisation operates? In this episode of Next Level Change Success , Therese explores why business knowledge is one of the most underrated capabilities for...

Is there enough fun in your change? or have you become so busy delivering that everything has become a little too corporate? In this episode of Next Level Change Success , Therese explores an often-overlooked ingredient in change management: fun . Humour, storytelling, celebrations, campaigns and creative experiences can help people connect with change and make otherwise dry topics, from process i...

When is the right time to implement change and when should you seriously consider slowing down? As organisations head into the final quarter of the year, pressure often builds to deliver projects, launch new systems and squeeze in one more change before the holiday period. But just because you can hit a go-live date doesn't necessarily mean you should . In this episode of Next Level Change Success...

Are you investing your change energy where it will make the biggest difference? When you're implementing change across multiple teams or business areas, it's tempting to take a consistent approach: the same communications, the same engagement and the same level of support for everyone. But change isn't one size fits all. Every team starts from a different place. Some have highly engaged leaders an...

What do more than 20 years of working in change management teach you about what really makes change work? In this episode of Next Level Change Success , Therese shares three of the biggest lessons she has learned across a career spanning change management, project and program management, change practice leadership and learning and development. And interestingly, none of them starts with a methodol...

Change is rarely linear, so why do we keep trying to manage it as though it is? In this episode of Next Level Change Success , Therese explores the four stages of the My Virtual Change Manager change process: Planning, Assess & Design, Implement & Reinforce, and Review & Learn. You’ll discover how these stages can work alongside both traditional project methodologies and Agile ways of...

Have you ever experienced Cognitive Overload first hand? Where change has been explained but you simply don't understand it, or it doesn't make sense? In this episode of Next Level Change Success , Therese explores cognitive overload and the hidden role it can play in slowing change adoption. When employees are presented with too many concepts, unfamiliar terminology, information-heavy presentatio...

Going live isn't the end of your change journey. In many ways, it's where the real change begins. In this episode of Next Level Change Success , Therese explores the embedding phase of change, which is where the rubber really hits the road and why the commitment to embedding and adoptions starts well before the Go Live milestone. You'll discover why leadership accountability needs to be establishe...

Many people think change management is all about communication and stakeholder engagement, but that's only part of the story.   In this episode of Next Level Change Success , Therese explores why analytical thinking is one of the most valuable yet overlooked capabilities for successful change practitioners. Learn how to conduct smarter impact assessments, segment stakeholders more effectively...

Influencing change isn't about having the biggest job title or 'telling' people about the change and trying to tell them to change, it's about creating the right conditions for people to take ownership, and lead the change formally and informally in their own areas. In this episode of Next Level Change Success , Therese explores the four powerful sources of influence that determine whether your ch...

How healthy is your change initiative?   In this episode of Next Level Change Success , Therese explores why every change needs a Health Check no matter whether it is a change as part of a business run initiative or a project. Discover six practical areas to assess, including stakeholder confidence, communication clarity, engagement, Change flow and leadership support, so you can identify ris...

Have you factored in the power dynamics in your organisation into your stakeholder analysis and engagement plan? In this episode of Next Level Change Success, You'll discover why stakeholder mapping should extend beyond reporting lines, how exceptional change sponsors navigate executive relationships, and why resistance isn't always about your project. If you've ever wondered why technically sound...

Is being passionate about people enough to become an exceptional change manager, change maker or change leader?   In this episode of Next Level Change Success , Therese explores a different perspective on what truly drives successful change. She explains why people who are effective in achieving positive change outcomes aren't simply passionate about people. One of the areas these people exce...

Change Management is a profession that can seem to be hard to get into. Demand for Change Managers can rise and fall, and with AI being introduced into the recruitment cycle, it can be even harder to catch a break. In this Episode of Next Level Change Success, Therese covers some strategies and insights into ways you can leverage your existing organisation and teams to get your break into change....

What is the minimum you need to do to successfully manage change on a project?   In this episode of Next Level Change Success , Therese introduces the Critical Change Path. The practical approach that helps project managers, business analysts and change practitioners focus on the activities that truly influence adoption. The minimum value position (MVP) as such. You'll learn why more doc...

What if change management wasn’t about frameworks… but about building bridges? In this episode of Next Level Change Success , Therese explores one of the most powerful ways to understand change: the Bridge Builder analogy. Whether you’re a change practitioner, project professional, leader, business analyst, HR partner, communications specialist or someone influencing change across teams, this epis...

In this episode of Next Level Change Success, we cover Choice and the importance of positioning communication and reflection for individuals regarding choice. And it starts with your understanding of choice and your relationship with it. This episode may challenge your definition of choice and beliefs about it. Perhaps you are a change leader who simply wants to dictate and 'force' the change thro...

In this episode of Next Level Change Success , Therese explores why emotional awareness is one of the most challenging aspects of change if you are leading, facilitating or influencing for change.  We cover: ✓ Why emotional awareness matters more than emotional regulation ✓ How emotions affect decision making during change ✓ What a decompression session is and when to use one ✓ How to stop ta...

In this episode of Next Level Change Success , Therese shares three realities every leader, project professional and change practitioner needs to prepare for before introducing transformational change. You’ll learn: ✔ Why emotional responses are a healthy sign of engagement ✔ How to handle challenging questions without becoming defensive ✔ Why expectation gaps happen—and how to reduce them ✔ The l...

What’s the one thing that drives successful change adoption when time, budget, and resources are limited? In this episode of Next Level Change Success, Therese shares the single most important investment every change leader, HR professional, risk specialist, project practitioner, and corporate support function should prioritise: leadership engagement. And spoiler alert- it's not Executive engageme...

Are you under-resourcing change and setting your projects up for failure? In this episode of Next Level Change Success , Therese unpacks how organisations should properly size change effort, allocate the right resources, and avoid one of the biggest mistakes in transformation delivery, which is assuming one person can handle complex organisational change. In this episode we share practical lessons...

How do you prove that your change initiative is actually working? In this episode of Next Level Change Success , Therese breaks down one of the most overlooked skills in change management—measurement. From adoption rates and customer experience metrics to behavioural indicators, compliance reporting, workflow bottlenecks, and lead vs lag measures, you will be walked through how to quantify change...