InTouch with Terri

Listen to the end of the episode to learn how you can save 10% off of your first year with APX!   Join Terri Ross as she sits down with APX Co-CEO Izhak Musli for part two from their previous episode all about Medspa Data vs. Plastic Surgeon Data. Due to the extreme popularity of their last episode, they sat down to keep the discussion rolling by diving even deeper into the benchmarks you NEED to...

Terri Ross dives deep into the 5 key steps to never missing a lead. Whether it's a phone call, an email in your inbox or a consultation request through your website, your next steps are critical. Join Terri as she walks through the crucial nurturing process to convert that inquiry, into a long-term patient in your practice. Sales is the lifeblood of nay successful business. To learn more about our...

Join Terri Ross as she sits down with  Nick Magruder, Co-Founder and CEO of FriendMedia, Inc., a technology start-up founded in the Silicone Valley that is changing the way aesthetic brands and their providers are able to connect with consumers at the point of care. Nick and Terri get down and dirty on how FriendMedia and APX mutually benefit one another and bring added value to every aesthetic pr...

Terri Ross is joined by entrepreneur, friend, and long time client Dr. Yolanda Mangrum to discuss the importance of leadership and company culture. Tune in to learn… How to build and maintain a strong and positive company culture Leaders are not born they are cultivated, how to do that How communication and emotional intelligence plays a pivotal part in company culture. Culture and expectations =...

Join Terri in the solo episode of InTouch with Terri as she dives deep into the importance of sales, and how "selling" moreover education is truly the lifeblood of any successful business. Tune in to learn what it takes to move, inspire, and motivate others to reach their goals and beyond!     Make sure to like, share and leave a comment about what YOU would like to learn more about. Contact Terri...

Join Terri Ross and long time industry friend, colleague and expert when it comes to analytics and KPI's - Izhak Musli. In this episode you will learn the importance and differences of measuring data for Medical Spas vs. Plastic Surgery Practices, including: The fundamental difference in the business model of medspa vs plastic surgery  Critical KPIs that should be monitored for Plastic surgery and...

Terri Ross welcomes the newest members of the APX team,  Director of Client Success, Dana Hatch.  Dana has 14 years of experience in medical aesthetic space, has run 4 diamond resort properties, large and high end medical spas, and was the area manager and trainer for one of the largest medical aesthetic organizations in the country. Terri and Dana discuss perfecting the art of practice management...

Join Terri Ross as she is joined by long time friend, Media Expert, Entrepreneur, and International Speaker  Keri Murphy. Keri is the Founder and CEO of Inspired Living, helping business owners and entrepreneurs to become confident on camera, master your message, be more visible, and convert more clients. Terri and Keri take a dive deep into the importance of investing in your practice, the import...

Join Terri Ross as she kicks off Season 4 with InTouch with Terri, a power-packed podcast for the Medical Aesthetic Industry, providing valuable insights and best practices for medical aesthetic practices.  Terri kicks off season 4 with key statistics that every medical aesthetic practice needs to know in order to be successful and profitable. If you enjoyed this episode, and are ready to create c...

Join Terri Ross as she speaks with friends and marketing experts Max Baybak and Erica Crawford, Co-Founder and Chief Revenue Officer of Influx Marketing. With over 20+ years of combined experience in Marketing and PR, they lead the Influx team, who specialize in custom web design and comprehensive digital marketing serving private medical practices both a compelling visual brand and a strategicall...

Join Terri Ross as she is hosting a very special guest, friend and world renowned Plastic Surgeon, Dr. Heather Furnas. Dr. Furnas is a clinical associate professor at Stanford and co-editor of The Business of Plastic Surgery . She has chaired several conferences, committees, and  plastic surgery societies and has published practice management articles in peer-reviewed journals . She is also the fo...

Join Terri Ross, expert Practice Management Consultant, Founder and CEO, APX by Terri Ross and Terri Ross Consulting this week as she speaks candidly and openly about the necessary steps to take to bring your practice from average, to next level. There is nothing average about success, and you can't get to the top while keeping habits at the bottom. From increasing revenue, staff productivity, and...

Join Terri Ross, expert Practice Management Consultant, Founder and CEO, APX by Terri Ross and Terri Ross Consulting this week as she sits down with her close friend, Jake Mellman, the founder of WebUpgrade. WebUpgrade is a team of marketing engineers who use a data driven approach to website building and SEO. Terri is especially excited to have Jake on InTouch with Terri as he and his team are th...

Terri Ross, who is an Expert Practice Management Consultant, Founder and CEO, APX by Terri Ross and Terri Ross Consulting is joined by long time friend, brilliant analyst and consultant, and beloved member of the APX by Terri Ross team, Robbi Grayson. Terri Ross and Robbi Grayson celebrate Robbi's 1 year anniversary with a candid conversion about their experience in the industry, how Robbi started...

Join Terri in the newest episode of InTouch with Terri: Garbage In, Garbage Out: How to Ensure Your Aesthetic Practice's Financial Data is Accurate . Terri is joined by the brilliant Izhak Musli, current Chief Revenue Officer of Symplast. Izhak has over 15 years in leadership and management experience across multiple industries, including SaaS, and has worked with aesthetic practices since 2015, d...

Expert Practice Management Consultant, Founder and CEO, APX by Terri Ross and Terri Ross Consulting sit down with long time friends Dr. Jeff Segal, to discuss all things legal. Dr. Segal is a board-certified neurosurgeon who trained at Baylor College of Medicine. Dr. Segal also graduated from Concord Law School with highest honor and is a partner at the Byrd Adatto law firm. Listen in as they disc...

Expert Practice Management Consultant, Founder and CEO, APX by Terri Ross and Terri Ross Consulting interviews Dr. Barry Fernando, Board Certified Plastic Surgeon and CEO of Ronan Solutions.  Ronan Solutions provides the Aesthetic Society with Industry Benchmarking data.  Join them as they talk about the value of this data, how to look and trends and behaviors and how having access to this type of...

Join Expert Medical Spa Management Consultant, Terri Ross, as she enters a new chapter and unveils APX, The Aesthetic Practice Accelerator.   APX is a comprehensive practice management solutions platform focused on 5 Key Components built and proven to help you run an efficient and profitable practice. APX includes sales and finance courses,   innovative, web based software that allows you to under...

Join Expert Medical Spa Management Consultant, Terri Ross as she talks all things, mindset! As we dive into the holiday season and wrap up the year that was 2020, Terri reflects back in her most personal episode yet on the challenges she faced having to   navigate a new world by instilling mental toughness and keeping a fiercely positive mindset that helped her though every step of the way. Grow Y...

Branding is one of the most important but often overlooked aspect in medical aesthetic practice marketing. Terri Ross welcomes Tami Vileta, Creative Director/Owner of Pinpoint Strategic Communications that specialize in aesthetic medical marketing to discuss how strategic branding can solidify patient attraction and long-term engagement with your practice. Contact Tami Vileta   with  Pinpoint Stra...

Expert Medical Spa Management Consultant Terri Ross welcomes back Brad Adatto, partner with the Byrdadatto Law Firm, a national business and healthcare boutique law firm.   Terri and Brad discuss how to stay compliant in the Covid-19 Era.   Some of the questions that will be answered in this episode are: 1.   What are some of the main actions a medical practice can take to keep COVID-19 from enter...

Expert Medical Spa Management Consultant Terri Ross welcomes Stephen Handisides, founder of the MyFaceMyBody awards and GVAS the very first virtual conference in aesthetics.   Stephen has been working in aesthetics for 16 years and has been helping medical practices and spas in identifying their true revenue potential across the globe.  In addition Stephen has also been coaching and working with p...

Considering the current financial state-of-affairs the aesthetic industry is facing as a result of the Covid-19 shutdowns, Expert Medical Spa Management Consultant Terri Ross invites Brandon Matloff, the Founder of Stella Oak Financials to discuss tax & wealth strategies and investment planning for aesthetic professionals.   https://stellaoak.nm.com Stella Oak Financial Services  11150 Santa Monic...

Expert Medical Spa Management Consultant Terri Ross, is joined by Dr. Mark Tager,  a physician entrepreneur who has built companies, led high performance teams, and guided people through challenging times.   Dr. Tager will be sharing a very valuable message for those who are currently leading an aesthetic or health-related business of any size.   Some of the questions answered in this episode are:...