InTouch with Terri

To kick off 2023, enjoy this power-packed, real talk episode of In Touch with Terri as Terri dishes out How To Bulletproof Your Practice in 2023 with 10 tips on how to succeed despite economic conditions. Register for the Aesthetic Success 4/S Summit in Park City, Utah on February 16, 2023 before January 15th to lock in the early bird special!  Reserve now https://www.theaestheticsuccess.com/ If y...

Join Terri Ross for a one-on-one interpersonal episode of InTouch with Terri as she reflects on the top 7 things she learned from 2022, including what it means to to be an entrepreneur, a team leader, taking a solution-based approach, and so much more! Terri teaches how this newfound knowledge is going to fuel her 2023, as 2022 is rapidly approaching the rear view mirror. If you are ready to creat...

Terri Ross met our guest Nicole Gregory 5 years ago at an Amspa event.  Following the event, Nicole hired Terri to review her Medspas' numbers, prices, and services to help her build out her pro-forma/budget.   Now, 5 years later, Nicole's one location has turned into three!  The big hype is MSO, roll ups, consolidation and private equity money.  What's next for YOU?  Are you set up for success?  ...

Join Terri Ross in this electric episode of InTouch with Terri focusing not only on the consultation process, but having the mindset necessary to execute them with perfection.   Terri teaches you the key steps to getting sold on yourself, before you start to "sell" to anybody else, and becoming utterly convinced and believe in what you're selling so strongly that you become unstoppable!   If you a...

As we approach Q4 and the holidays its critical to ensure your practice is set up to finish the year strong.  To do that requires planning and preparation.  In this episode, Terri offers 5 important metrics you need to know and measure before you can plan what specials or promotions to offer to ensure you are profitable.  Terri also provides 8 Strategies that will boost your revenue. : Increase br...

Join Terri Ross in this insightful episode, walking you through the 8 key steps necessary to improve your aesthetic practice. As many of us know, the client journey begins with that first phone call or a web inquiry, but are we doing all we can to make that initial touch-point as impactful as possible? Listen in to learn the 8 steps to ensure that initial outreach turns into a happy, long-term cli...

Join in this exciting new episode of InTouch with Terri as she welcomes Dr. Celeste Nagy of Beaty Plastic Surgery in Atlanta. Listen in as they dive deep into finding your niche and networking to it!     Whether you've been in business and practicing for several years, everyone wants to grow. It's about talking to one, but reaching many…   In this episode you will learn… Tips for finding your spec...

Whether you're an owner looking to hire a new practice manager, a practice manager yourself, or maybe you're a new practice not knowing what to look for, this episode is for you!   Join Terri Ross in this episode of InTouch With Terri as she discusses the non-negotiables in hiring a practice manager, what to look for, and the critical traits needed to succeed in the role including open-mindedness,...

Listen in to this intimate episode of InTouch with Terri where she sits down solo to discuss and dive deep into her own personal story of growth and what it takes to develop and maintain a growth mindset. You will learn tips and tricks that have helped Terri along the way, and her goals for the future.   If you are ready to create change and want to learn more about APX, please visit https://apxpl...

Terri Ross is BACK with Season 6 of Intouch with Terri!   Join Terri as she as she kicks off the new podcsat season with Plastic Surgeon, Inventor, Innovator, and long time friend, Dr. Greg Mueller.   In this episode, Terri and Greg discuss: Greg and his innovative new procedure, MyEllevate, changing the game for facelift clients and practices alike How to decipher where this new procedures fits i...

Join Terri Ross alongside fellow "boss-babe", Shawna Akin, US clinical specialist, master trainer for DermaConcepts, and owner of the Institute for Advanced Aesthetics.   In this episode, Terri and Shawna discuss the value of retail in the aesthetic space, as it related to the development of a comprehensive and successful long-term treatment plan. Listen in to learn: Why is retail so crucial to an...

Join Terri Ross as she welcomes "Solopreneur", Polly West, Founder of Sonoran Skin Anti-aging Beauty and Wellness in Scottsdale, AZ.   Terri and Polly discuss Polly's unique journey of not only taking a leap to open her medspa after working in the hospital but how she 3x'd her business in only 6 months!   In this episode you will learn… The biggest challenges to overcome when opening up your own p...

APX Platform, the aesthetic industries only business intelligence platform launches a New 6 Month Incubator Program that covers everything you need to know from concept to launch to open a successful and profitable Medical Spa or Plastic Surgery Practice.   If you are considering opening a medical spa or plastic surgery practice and if you are looking to expand your current practice, then this pod...

Join Terri Ross in this compelling new episode of InTouch with Terri as Terri and the APX team gears up to launch the second APX Platform New Development course.   In this episode, Terri is joined by Michael Byrd and Brad Adatto from ByrdAdatto Law Firm as they sit down to talk about the full lifecycle of anesthetic practice, the legal do's and don'ts through the process, and focus on setting your...

Terri Ross covers a topic that she passionately teaches while speaking around the country, and what many of her clients and practices ask about and struggle with: Handling and Overcoming Objections.   Terri discusses: Where objections come from and why? The Top 7 objections practices face The 6 Steps to Mastering Objections If you struggle in this area and need help, additional training to overcom...

Join Terri Ross as she is joined by long-time friend and colleague Tim Waite with Revian, the next wave in hair growth. With education at the forefront of everything Terri does, tune in as they explore this new innovation in hair loss and how implementing this product into your practice could be the cherry on top of your next treatment plan!   Tune in to learn… How does the REVIAN Red System work?...

Terri Ross explores the exponential change that can occur through the completion of a comprehensive Practice Assessment and how to take the actionable steps to increase not only efficiency, but profitability.   In this episode you will learn… What is a Practice Assessment and why should you perform one What data to collect in order to get an authentic look at your practice How to create change thr...

Terri Ross is joined by the new president of Influx Marketing, Erica Crawford, to dissect the do's and dont's when it comes to your aesthetic practice's website.   Erica explains the following: The top 5 components that make a not just a good website, but a great one How many leads should someone expect from working with a high-end marketing company The importance and correlation between training...

Join Terri Ross as she sits down with Dr. Amanda Satterwhite discussing her journey into the aesthetics space, and how her strategic game plan has brought her nearly $1M in just a few months from opening. In this episode you will learn: - What have some of your challenges been and how did you overcome them? - The biggest lessons in learning what it takes to run a successful aesthetics practice tha...

Join Terri Ross in this thought-provoking episode all about team mentoring in the aesthetic space.   In a report from the Association for Talent Developments , companies that offer mentorship programs increase employee engagement and increase retention rates by 50%.   Terri discusses the "ins and out's" of developing a mentorship in your practice including… The 3 different ways you can set up a me...

Join Terri Ross in this heartfelt episode with APX member, dear friend, and COO and practice manager of Advance Image Med Spa and Elite Wellness Center, Karen Janitell. Karen's shares her remarkable journey from fortune 500 executive to cancer survival, to aesthetic medicine professional, and all the ups and downs along the way.   Listen to learn… Karen's take on how managing a practice different...

We are thrilled to kick off 2022, with Season 5 of the In Touch With Terri Podcast.    Join Terri Ross in this powerful episode going beyond our limiting beliefs that good is acceptable, and move into the unlimited curiosity of possibilities, with a focus in forecasting for 2022, pafrticularlly bringing it back to basics. Tune in to learn: What a forecast is Why forecasting is so important What in...

Join Terri Ross in this raw and candid episode as she wraps up Season 4 of InTouch with Terri by reflecting back on the whirlwind that was 2021, Terri dives into trials, tribulations, and triumph of the year, highlighting the top 7 and how she's using them to set the path for 2022!   If you enjoyed this episode, and are ready to create change and want to learn more about APX, please visit  www.apx...

Tune into this exciting new episode of InTouch with Terri as Terri Ross is joined by Charlie Winn, CRO of LIINE, the AI-Powered call tracking platform that simplifies and improves how healthcare practices acquire new patients.   In this episode Terri and Charlie discuss: The most common reasons new leads do not schedule the initial consultation? In your opinion and after reviewing your analytics a...

Join Terri Ross in this power packed episode as she takes on one of her most in-demand topics, GOALS.  With the new year right around the corner, it's the perfect time to sit down and create your goals for the upcoming year, but where do you start? The importance of setting goals for yourself, your team, and your practice. How to create goals, based on information you already have How to communica...