Distribution Unpacked by S.P. Richards

Workplace coffee is changing, and customer expectations are changing with it. Cam Bocchino, National Account Executive for Keurig Dr Pepper’s Keurig for Business Division, joins host Charles McLaughlin to discuss how trends like cold brew, flavored coffee, recognizable brands and seasonal varieties are shaping commercial beverage programs. Cam explores how beverage needs differ across offices, hea...

Industry consolidation is reshaping distribution, but change can also create new opportunities. Glenn Moore, Senior Vice President of Merchandising, Marketing, and Supply Chain at S.P. Richards, joins host Adam Fox to discuss how SPR is responding to shifts across the industry and what they mean for distributors and supplier partners. Glenn shares how SPR is strengthening its assortment, improving...

Copy paper may be a familiar category, but the conversations do not always have to come down to price. David Fusina, Channel Development Manager at Double A, joins Charles McLaughlin to discuss where premium paper can create new opportunities for distributors across legal, healthcare, education, and other vertical markets. David shares how changes in the paper market are creating a role for premiu...

Your next growth category may already be inside the account. Alex Gordon of The Highlands Group joins host Adam Fox to explore how distributors can grow existing customer relationships by expanding into adjacent categories like JanSan, Food Service, MRO, and Breakroom. As traditional category lines continue to blur, Alex discusses why distributors should take a closer look at what their customers...

How can distributors compete in away-from-home tissue beyond brand name and price? Zach Meyers, Senior Director of Sales, National Accounts at Solaris, explores how product quality, market-based pricing, reliable supply, and hands-on filed support can help dealers build a stronger value story.  With current supply constraints surrounding TAD technology, Zach discusses the opportunity to help custo...

Cold-and-flu season may put hygiene at the top of the list, but illness doesn't follow a calendar. Vic Senese, Vice President of Sales at Reckitt, joins Adam Fox to talk about how distributors can help customers build stronger, year-round hygiene programs without making things more complicated. The conversation explores how a more focused product assortment can give customers fewer choices to mana...

Commercial cleaning is getting more complicated behind the scenes. But the best customer solution might be a simpler one. Matt Schenk. President and CEO of Midlab, joins Charles McLaughlin to explore why simplicity is becoming a competitive advantage in commercial cleaning. From employee turnover and changing contractor models to growing expectations around health, safety, and sustainability, Matt...

Commercial cleaning is changing, with customers looking for better results, greater efficiency, and more sustainable solutions from the same system. Megan Tinch, Sr. Manager, Brand Management (Commercial Cleaning) at Rubbermaid Commercial Products, joins Adam Fox to explore how those expectations are reshaping the category and creating new opportunities for distributors.  Megan discusses the growi...

What goes in the bin is only part of the story. The bigger opportunity is understanding how waste is collected, moved and managed. Tera Kyaw, Sr. Manager, Brand Management (Refuse) at Rubbermaid Commercial Products, joins host Adam Fox to discuss how RCP approaches refuse and recycling as an operational system, from ergonomics and mobility to durability and ease of use. Tera shares how frontline o...

A product can do its job and still create unnecessary work. The opportunity is spotting the small inconveniences people have accepted as normal and finding a better way to get the job done. In this episode of Distribution Unpacked , Baylee Whitley, Sr. Manager, Brand Management, (Material Handling & Washroom), of Rubbermaid Commercial Products, joins host Adam Fox to explore how RCP looks at i...

JanSan is changing quickly—the biggest opportunities will go to sellers who can do more than sell products. They’ll go to those who can understand facility challenges, build complete solutions, and solve more of the problems their customers face every day. Onsite at Rubbermaid Commercial Products, Adam Fox sits down with Rob Posthauer, President, and Scott Fossett, VP of US Sales, to explore the t...

Anthony Terrigno of Clorox Purell explains how distributors can turn hand hygiene and surface care from price-driven commodities into broader facility solutions by matching the right products, dispensing systems and supplier resources to each customer. Price is only part of the hygiene equation. Customers are paying greater attention to formulation, dispensing methods, safety and overall performan...

A specialized classroom, laboratory or government facility can look like a complicated furniture opportunity. It can also become a larger and more valuable project when dealers focus on the customer’s entire space instead of competing on one product at a time. Vonnie Provinzino, senior manager of national accounts at Safco, joins host Charles McLaughlin to discuss how dealers can pursue education...

Harry Clow of Newell explains how dealers can grow writing-product sales across education, healthcare, manufacturing and creative applications. Writing products may be familiar, but the opportunities surrounding them continue to evolve. In Episode 19 of Distribution Unpacked by SPR Studio, host Adam Fox speaks with Harry Clow, Senior Sales Manager at Newell, about how writing instruments and marke...

Safety products can open new conversations inside customer accounts that dealers already serve. The opportunity is not limited to traditional industrial settings: healthcare facilities, schools, laboratories, shop classrooms, warehouses and manufacturing operations all have needs that can extend a dealer’s value beyond core workplace supplies. In Episode 18 of Distribution Unpacked by SPR Studio ,...

Jennifer Krach of C-Line joins host Adam Fox to discuss what’s next for the fourth-generation, family-owned company as it celebrates more than 75 years in business. From its iconic “Hello, My Name Is” badge to a growing focus on education, MRO, industrial, packaging, and hospitality markets, C-Line continues to expand while staying rooted in quality, reliability, and service. Jennifer shares how C...

Victor Technologies is bringing new energy to familiar workplace products through practical, thoughtful innovation. Featuring Douglas Nash, CEO, and Carmen Franzen, Senior Sales Manager at Victor Technologies, and hosted by Adam Fox. From clipboards with built-in pen holders to whiteboards packaged with markers, Victor is focused on solving simple but real customer frustrations in ways that make p...

Simple Green is helping customers rethink cleaning through safer, more sustainable solutions that still deliver the performance facilities depend on. Featuring Ryan Rittenberry, Director of Sales at Simple Green, and hosted by Charles McLaughlin. For more than 50 years, Simple Green has built its brand around cleaning chemistry that is non-caustic, non-harmful, non-flammable, and safer for the env...

See what’s next for Avery with David Risher, National Account Manager at Avery, and host Adam Fox. As Avery celebrates its 90th anniversary, the brand is evolving how it communicates with the market while staying true to the products and reliability customers already know. David shares how Avery’s refreshed approach is designed to feel more approachable, reach new audiences, and support growth acr...

Keri Chapman, National Account Manager at Sylvamo, shares how Sylvamo is supporting the distribution community through trusted brands like HP Papers, Hammermill, and Business Source. Hosted by Charles McLaughlin. From sustainability and education to government, enterprise, and e-commerce, Sylvamo is focused on helping resellers meet changing customer needs with the right mix of products across goo...

Explore how to grow beyond the initial product sale with ACCO. Featuring Beth Child, VP of Sales, and John Bartelle, Director of Sales at ACCO Brands and hosted by Charles McLaughlin. From trusted brands like Quartet, Swingline, Five Star, Mead, GBC, At-A-Glance, and Kensington, ACCO’s portfolio touches classrooms, offices, breakrooms, warehouses, and shared workspaces. Beth and John discuss how c...

In this episode of Distribution Unpacked , host Adam Fox sits down with Lindsay Gibbons, Vice President of Content & Pricing at S.P. Richards, and Susie Polizzi, Director of Supply Chain at S.P. Richards, for a behind-the-scenes look at the work happening inside SPR to support customers and fuel long-term growth. Lindsay and Susie discuss how their teams are responding to rapid business growth...

The writing category may seem well-established, but behind every writing instrument is a strategy for innovation, branding, and customer connection. In this episode of Distribution Unpacked , Charles McLaughlin sits down with Dinae Ricketts, Sales Manager at Pilot, to unpack how one of the most recognizable brands in writing is staying relevant in a changing market. From premium ink technology to...

The office furniture industry is evolving fast, and HON is making big moves to stay ahead of it. In this episode of Distribution Unpacked , Adam Fox sits down with Evan Sanford, Sr. National Account Manager at HON, to discuss HON’s major rebrand, the future of workplace and education environments, and how the company is positioning itself for the next generation of commercial interiors. From a new...

In a market where efficiency is everything, doing more with less isn’t just a goal—it’s a strategy. In this episode of Distribution Unpacked , host Charles McLaughlin speaks with Brad Bingham, Key Account Manager at Tork, to unpack how shifting market dynamics are forcing distributors and end users to rethink everything from product assortment to sustainability. Brad dives into the biggest trends...