Connecting the Dots

Wendy K. Smith is a Harvard educated, award-winning academic and the Dana J. Johnson Professor of Management and faculty director of the Women’s Leadership Initiative at University of Delaware. She is an expert on organizational paradoxes, exploring how leaders and individuals effectively respond to contradictory, yet interdependent demands. She spends her time continually working t...

Tom Webb, DBA  is the co-founder and managing partner of CareKate, LLC, a firm focused on supporting those who support the health of an aging loved one. Tom's extensive background in healthcare, engineering, and business informs his unique perspective on healthcare consumerism and the future of AI in healthcare.   Tom also serves as Adjunct Faculty at Rush University and N...

Morgan started 4 years ago in BMA Daunia and is the BOS CoE Practice Lead. Morgan has over 30 years' experience in Lean and 20 years in Six Sigma, a pragmatic and experienced improvement Leader, delivering over $2.1.Bn in hard savings to organisation, improving customer, staff experiences and improved Health and Safety. The legacy capabilities of Business Improvement have resul...

Jenn Christison grew up wanting to change the world as a teacher, social worker, or stand-up comedian. After exploring all three, she discovered her most significant impact could be made by leading organizational transformation. With over 15 years of experience as a performance improvement consultant, senior leader, facilitator, and coach across multiple industries and sectors, Jenn brings a wealt...

Peter Lowe is Director of Improvement at The Dudley Group NHS Foundation Trust in England. He founded the Dudley Improvement Practice which is the organisation’s Continuous Improvement system used across The Dudley Group Acute and Community care settings.  Peter believes in a person-centred approach to improvement and uses the concepts of compassionate leadership, and...

Andy is a keynote speaker, best-selling author and ‘recovering academic’. He specialises in positive psychology and the science of human flourishing. The reward for grinding out his PhD is that Andy gets to call himself a Dr of Happiness.   If you put the cheesy title to one side, the good doctor believes there has never been a more important time to focus on mental health and...

Hanah Polotsky, MD, MBOE is a physician executive with twenty years of progressive leadership experience in value-based healthcare, operations, and medical group management. With her proven track record of evaluating company needs and utilizing operational excellence, she facilitates cross-functional redesigns to improve healthcare access, quality, and patient experience followed by anchoring...

Mike is Executive Director for the Center for Quality People & Organizations (CQPO). Mike Hoseus brings both manufacturing operations and specialization in Human Resource experience to CQPO. CQPO is an organization developed in 1999 as a vision of Toyota Motor Manufacturing to share Lean Quality philosophy and human resource practices with education, business, and community...

Chris  is a multi-award winning author, international speaker, and coach. He is a certified Shingo Institute master-level trainer, a Shingo Institute Faculty Fellow, Examiner and Member. He coaches executive teams and transfers continuous improvement knowledge across all levels of an organisation. Chris is also the author of three Shingo Publication Awards for books he has co-author...

Sarah Hyndman is the author of the book  Why Fonts Matter  (Gingko Press), a keynote speaker and the founder of Type Tasting ( www.typetasting.com ). She explores what happens to your brain on words: from sight to senses.   As a designer-researcher Sarah has been a typosensory expert since 2013. She has co-published papers with Professor Charles Spence of the Universi...

Dr. Papier is the co-founder and CEO of VisualDx. A thought leader in clinical informatics, Dr. Papier maintains the overall vision for the company with a keen focus on product integration and impacting costs in healthcare through clinical accuracy. His entrepreneurial drive, years of clinical experience, and passion for delivering true healthcare solutions have propelled the company to the forefr...

Urs is a former United Nations military peacekeeper and NATO military peacekeeping commander, a highly accomplished ultraendurance champion, a widely published professor, bestselling author, and a seasoned executive coach and keynote speaker with more than three decades of experience helping hundreds of leaders and dozens of executive teams unlock new levels of achievement across four contine...

James R. Korndorffer, Jr. MD MHPE FACS is Associate Professor and Vice Chair of Education in the Department of Surgery at Stanford University. Previously he served as Vice chair of Surgery at Tulane University Health Sciences Center in New Orleans. While at Tulane he also was the Surgery Residency Program Director, the assistant dean for Graduate medical education and the Medical Directo...

Steve Jones is a leadership coach, keynote speaker, consultant, and best-selling author who empowers leaders to build strong, united, and resilient cultures. His positive impact developed as a teacher and head football coach at Kimberly High School in Wisconsin, where he led his team to a record of 129-9 (including 70 consecutive wins) and multiple state championships. Steve’s winni...

Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in core supervisory skills, and designing industrial facilities. He trained as an industrial engineer. He has run three manufacturing and distribution firms, and a department in a government agency. He has taught skills to over 1...

Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in core supervisory skills, and designing industrial facilities. He trained as an industrial engineer. He has run three manufacturing and distribution firms, and a department in a government agency. He has taught skills to over 1...

Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in core supervisory skills, and designing industrial facilities. He trained as an industrial engineer. He has run three manufacturing and distribution firms, and a department in a government agency. He has taught skills to over 1...

Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in core supervisory skills, and designing industrial facilities. He trained as an industrial engineer. He has run three manufacturing and distribution firms, and a department in a government agency. He has taught skills to over 1...

Jennifer is the co-founder and CEO of Cultivating Leadership, Jennifer blends deep theoretical knowledge with a driving quest for practical ways to make leaders’ lives better. She coaches executives and executive teams, designs and teaches leadership programs. In her practice and in her four acclaimed books, Jennifer has developed a series of tools and approaches that help leaders around the...

Marcus Hollinger and Josh Ruff are Sr. Directors of Innovation at Stoked ( stokedproject.com ), a breakout innovation studio giving leaders and teams the courage to innovate with impact. They are the co-creators of Ideascience by Stoked ( stokedproject.com/ideascience ): music, neuroscience, and practical tools for building momentum to solve business challenges—in a 3-hour package. &nbsp...

Todd Rogers is professor of public policy at Harvard. He’s coauthor of  Writing for Busy Readers: Communicate More Effectively in the Real World . To learn more see this 1-page  checklist  or use this  AI email editing tool . He leads award-winning workshops on effective communication for organizations around the world. Link to claim CME credit: https://www.surve...

Gemma is an Improvement Coach, Trainer, and Visual Facilitator, based in the UK and working globally. Gemma started her career in Engineering and quickly found a passion for Improvement. She spent 20 years in Manufacturing across numerous industries, then in 2019 she left employment to build her own business. Gemma's mission is to help organisations and&nbsp...

Chris is a co-author of three Shingo Publication award winning books - "4+1 Embedding a Culture of Continuous Improvement " , " The Essence of Excellence " and “Why Bother?” . He edited the Shingo Institute book “Enterprise Alignment and Results” and is a Shingo Institute Faculty Fellow, master trainer and examiner.  Link to claim CME credit: https://ww...

Dr. Jake Lancaster is the Chief Medical Information Officer (CMIO) for Baptist Memorial Health Care Corporation and Chief Medical Officer for the Baptist Medical Group. He also continues to practice as a part-time internist for the Baptist Medical Group (BMG). Dr. Lancaster completed his undergraduate degree in physics at the University of Mississippi and Sally McDonald Barksdale Honors College, w...

Richard is a UK born Australian who has spent 40 years working globally on Business Improvement across Retail, Supply Chain, Telco, Banking and Education sectors.    From this career there emerged a single thread of learning which was so consistent and so impactful that Richard felt compelled to pull it out, capture and share it. The resulting book places Key Behaviou...