CLOC Talk

In this episode of CLOC Talk Live from CGI 2026, host Jeremiah Kincannon , Engagement Lead at Spaulding Ridge takes a deep dive into findings from CLOC and Harbor 2026 State of the Industry Report, with Lauren Chung , Practice Group Leader, Corporate Legal Solutions at Harbor and Stacy Lettie, Vice President of Legal Innovation and Transformation at Johnson & Johnson discuss how legal operatio...

In this episode of CLOC Talk Live from CGI 2026, host Janessa Nelson, Director of Legal Operations at Attentive, is joined by Jade Priest-Maoz, former litigation attorney turned executive coach and author of The People Playbook. Together, they explore how communication, emotional intelligence (EQ), and leadership buy-in help legal operations teams build a culture of continuous learning and get a s...

Host: Janessa Nelson Guest: Jade Priest-Maoz What if the key to maximizing AI’s impact in legal operations isn’t just the technology—but the people behind it? In this episode of CLOC Talk , recorded at CGI, host Janessa Steele sits down with Jade Priest-Maoz, former litigation attorney turned executive coach, to explore The People Playbook —a framework for strengthening the human skills that help...

What if the key to maximizing AI’s impact in legal operations isn’t just the technology—but the people behind it? In this episode of CLOC Talk , recorded at CGI, host Janessa Steele sits down with Jade Priest-Maoz, former litigation attorney turned executive coach, to explore The People Playbook —a framework for strengthening the human skills that help legal teams thrive in an AI-driven world. Fro...

Host: Louisa Toy Guests: Colin Levy, Taimur Ghaznavi AI is transforming the legal industry—but how can legal departments harness its potential while managing risk and building trust? In this episode of CLOC Talk , host Louisa Toy sits down with Colin Levy, General Counsel at Malbek, and Taimur Ghaznavi, Head of Konexo at Eversheds Sutherland, to explore the evolving landscape of AI governance and...

Host: Janessa Steele Guests: Matt Duncan, Sheila Dusseau This is an episode of CLOC Talk , a podcast for legal operations professionals, recorded live at CGI. The episode takes a global perspective on legal ops, featuring guests Matt Duncan (Head of Legal Ops at Transurban) and Anna Gloski (Executive Manager of Legal & Company Secretariat Operations at IAG), both based in Australia. The conver...

Recorded live from the CLOC Global Institute (CGI) in Chicago, this episode of CLOC Talk explores how one global legal team is turning AI ambition into real-world impact. Janessa Nelson sits down with Fabian Otto and Merve Tanner to uncover how they successfully launched an AI literacy program and governance framework that empowers legal professionals to confidently understand AI regulation while...

Recorded live from the bustling floor of CLOC Global Institute (CGI) 2026, this episode of CLOC Talk brings together three of legal operations' most respected voices—Jen McCarron, Mary Carroll, and host Mark Ross—for an honest, inspiring conversation about the evolution of the profession. They share the unexpected opportunities, bold career moves, and pivotal moments that shaped their journeys lon...

This CLOC Talk episode brings together three seasoned legal operations leaders, Jenn McCarron, Co-Founder & CEO of Contracts.ai, Mary Shen O’Carroll, CEO, LegalEng Consulting Group and host Mark Ross, Principal and Growth and Markets Leader at Deloitte for a candid conversation recorded on the floor of CGI 2026. They reflect on the unexpected “right place, right time” opportunities, bold caree...

Recorded live at the CLOC Global Institute (CGI) 2026, this episode of CLOC Talk features Mark Ross of Deloitte in conversation with Ari Kaplan, Founder of Ari Kaplan Advisors, for a timely discussion on the forces reshaping legal operations. Together, they unpack the latest trends in legal operations spending for 2026, explore how in-house legal teams and law firms are adapting to the rapid rise...

In this special CLOC Talk Live from CGI 2026 episode, host Jeremiah Kincannon sits down with Lucy Bassli, founder and CEO of InnoLaw Group and former in-house attorney at Microsoft and Snowflake, to discuss the top priorities for GCs in 2026, with a focus on AI adoption, governance, and the tension between mandating AI use and actually modeling it as a leader. The conversation covers practical str...

In this special CLOC Talk Live from CGI 2026 episode, leaders from Neota Logic and the CLOC Maturity Committee pull back the curtain on the highly anticipated CLOC Compass , a powerful new tool designed to help legal operations professionals measure, benchmark, and accelerate their maturity journey. Hear the story behind a vision that began as a simple spreadsheet and evolved into an interactive p...

In this thought-provoking episode of CLOC Talk , Oyango Snell and Mark Dean explore the intersection of neuroscience, legal operations, and AI adoption. The conversation examines how lawyers are trained to seek certainty and minimize risk, why that mindset can create barriers to innovation, and how legal professionals can reframe experimentation as a path to growth and better outcomes. Listeners w...

This episode of CLOC Talk Live from CGI 2026 features CLOC President & CEO Oyango Snell in conversation with Timo Karakashev , exploring the power of community, partnerships, and innovation in the legal industry. Together, they discuss how conferences like CGI create opportunities for connection, education, and business growth while expanding access to legal technology around the world. The co...

This wellness-focused podcast from the CLOC Global Institute 2026 guides listeners through a meditation practice centered on observing “feeling tones”—the positive, negative, or neutral emotions attached to thoughts. It emphasizes mindful awareness, encouraging participants to gently notice distractions, reconnect with their breath, and build self-awareness without judgment. Sponsored by Legal Fly...

This wellness podcast from the CLOC Global Institute 2026 guides listeners through a calming, sensory-based visualization meditation, inviting them to imagine a peaceful walk to the ocean. By engaging all five senses—sight, touch, sound, smell, and taste—the practice helps deepen relaxation, emotional awareness, and presence in the moment. Supported by Legal Fly , the session encourages listeners...

This wellness podcast from the CLOC Global Institute 2026 introduces a foundational breathwork meditation aligned with the theme “Stronger by Design,” emphasizing intentionality, presence, and the power of stillness. Listeners are guided to anchor their attention on the breath using a simple mantra, building awareness while gently releasing distractions without judgment. Supported by Legal Fly, th...

Host: Janessa Nelson Guest: Kunoor Chopra This episode of CLOC Talk features Janessa Nelson in conversation with Kunoor Chopra, exploring how legal departments can rethink the business of law through smarter use of technology, data, and global resources. The discussion highlights the shift from traditional, reactive legal models to more intentional, design-driven approaches that prioritize efficie...

In this episode of CLOC Talk, host Adam Becker sits down with Catrine Chevalier and Andrea Shaheen to explore how the Education Advisory Council (EAC) is redefining learning in legal operations. From building a global, collaborative learning ecosystem to navigating rapid innovation like GenAI, they share how education is becoming a strategic driver of credibility and career growth. The conversatio...

This Clock Talk episode features Lyndsay Van Benschoten, Director of Legal Operations at HCA Healthcare, discussing why legal operations transformation should be treated as a marathon rather than a sprint. Drawing on her experience running marathons across every continent, she explains the importance of pacing change, sequencing initiatives, and prioritizing long-term strategy over quick fixes. Li...

In Part 1 of this CLOC Talk series, host Janessa Nelson sits down with Education Advisory Council members LaResa Young, Matt Wheatley, and John Esposito to explore what inspired them to join the EAC and what excites them most about advancing legal operations education. From webinars and CGI to LMS innovation and global skill-building, the panel discusses how learning is evolving across the profess...

CLOC Talk continues its Clockwise: Year in Review & What’s Next series with a spotlight on Europe—highlighting 2025 as a year of intentional investment, partnerships, and community-building across the region. Host Oyango Snell is joined by Sean Houston, Head of Legal Operations at Heineken and a key leader in CLOC’s European strategy, to discuss the growth of legal ops across the Benelux and b...

In this special year-in-review episode of CLOC Talk , host Oyango Snell is joined by Australian legal ops leaders Anna Golovsky, Petra Sterling, and Matthew Duncan to reflect on the milestones, momentum, and lessons that shaped the Australian Legal Ops community in 2025—and to preview what’s ahead in 2026. Together, they explore how a “small but mighty” community is driving real impact through pra...

In this CLOC Talk: Clockwise Year in Review episode, host Oyango Snell is joined by German legal operations leaders Michael Thompson and Dr. Vera Roedel to reflect on the themes that defined legal ops in Germany in 2025 and what lies ahead in 2026. Drawing from regional listening sessions and community discussions, they explore why German legal teams prioritize practical, solution-oriented approac...

In this episode of CLOC Talk , Oyango Snell, Executive Director of CLOC, reflects on a transformative year for the legal operations community. He shares key accomplishments from 2025, including renewed member engagement, governance modernization, and expanded global reach. Oyango also explores the mindset shift happening across legal ops—from fighting for recognition to confidently leading at the...