The Ops Authority

Is it necessary to be an OBM before becoming a DOO? What are some of the nuances between the two programs?   Today we have a really special guest with a really cool story. Allie Stewart is a Certified Director of Operations (DOO), and also a Certified OBM. Allie and I have a lot of overlapping values when it comes to leadership, teams, and her zest for learning.  For full show notes, visit www.the...

Are you confident in your services, but lacking confidence when it comes to clients you can partner with who will appreciate what you bring to the table? Today we are focusing on how to find top-tier clients. We want to help you design a strategy to find clients who value your high level operational skills. Many Director of Operations (DOOs) express concern over finding high level clients. Join us...

Why should a business hire you as a Director of Operations (DOO)? How specifically do businesses benefit by hiring a DOO? Today on The Ops Authority Podcast, we are talking about why every scaling company desires a Director of Operations. In this episode we are chatting specifically about the benefits of having a DOO inside of a business. This is a role that has exponential value, and it's a role...

Do you have your messaging down? If so, is it reflected in every piece of communication that you churn out? Does your website speak to your clients to tell them who you are and why they need you? Today, my guest is a former client, and someone who has been very helpful to others in our Director of Operations (DOO) community. She is my good friend Lindsey Johnson, a copywriter for Christian women e...

Are you curious about project based work, but unsure where to start? Does the idea of expanding beyond retainer work intrigue you? Today I'm talking with my friend Jordan Gill, who is joining us to discuss pivoting. Where you start today is not necessarily where you will be a year from now or 3 years in the future. The reality is that there is always going to be a change.  Make sure to sign up for...

How do you get in front of the right audience as a service provider? And how is it different from most businesses who are looking for a large volume of transactions? Today we are talking about a critical component of business: visibility. We will explain why visibility looks different for service providers rather than anyone else.  For full show notes visit www.theopsauthority.com/podcast/136 .

Are you struggling with getting in front of the right clients? Could your visibility game use some strategy? Today, I'm speaking with my longtime friend Amanda Berlin about visibility for high ticket, high value services.  For full show notes visit theopsauthority.com/podcast/135   Connect with Amanda: Claim Your Voice Summit Website

Are you curious about the Director of Operations certification program? Do you wonder how those who have gone through the program are applying all they've learned? Learn how Cherline Pierre Johnson has leveraged and integrated the information that she learned into her business and her life. This is a look into the before and after the Director of Operations (DOO) certification program.  For full s...

                                                                Have you ever found yourself in a role that didn't leverage your gifts? Or did you find yourself in the wrong industry? If so, how did it impact your job satisfaction? Today we are talking about really finding the work that feels the best to you so that you can show up as your next best self.    For full show notes, visit theopsauthor...

What is scope creep? How does it show up, and how does it affect all of us? Today, we are talking about one of those things that is essential to identify, mitigate and communicate… scope creep.  Scope creep is a term that is commonly used in project management type of work.  For full show notes, visit theopsauthority.com/podcast/132 .    

Do you have a plan to secure your next client? How can you build momentum in marketing yourself (even if it feels uncomfortable)? My dear friend Abby Ashley is with me today chatting about how you get a client. Learning is great, but we also have to take action to secure that first client. This episode is sure to help you move forward with gaining your first (or next) client. For full show notes,...

How have things in the digital workspace shifted over the last year or two? And how does that impact service providers like you?   As promised, we are going to jump back in today to the second part of the State of the Union for service providing professionals with this incredible panel!  We are back with part 2 of our interview panel with Lauren Golden, Jordan Gill, Sara Wiles, Micala Quinn, Tasha...

What is going on in the online space as we embark on 2022? How have things in the digital workspace shifted over the last year or two? And how does that impact service providers like you? Today I'm excited to speak with some legendary women, who I have gained inspiration from and who have truly helped me become the leader of The Ops Authority. They are dear friends who I share audiences with, and...

How did your 2021 shape up? It's a great time for reflecting on your business, celebrating, and making plans for success. Have you sat down and sorted out what went well, not so well, and what needs to improve?   We are wrapping up yet another year of business! It's so important to look back over the previous year, and I want to lead you through an exercise called the reflection framework . I'm go...

How was your 2021? While you are busy setting goals for 2022, have you taken some time to reflect on all you did this past year? Today, I want to encourage you to take some time to identify your accomplishments from 2021. It's great to look ahead to the future. But there is also so much gratification that comes with taking a few minutes to pause and reflect on your accomplishments, and celebrate t...

Are you ready for 2022? What steps have you taken to wind down 2021 and to get ready to take on a new year in your business?   Today we are talking about the 4 things you have to get done before the year end so that you can walk into 2022 with ease. If you can get these things accomplished, you can relax and enjoy the holidays without them hanging over your head.     This is the perfect time of ye...

Are you confident in your launch skills? How does your background in project management lend itself to supporting a successful launch? Today I'm talking to Tasha Booth, who is a friend, a peer, and an icon in the space of service providers. We are talking about serving both our clients and serving other service professionals, and what that looks like behind the scenes.  For full show notes, visit...

Do you regularly let the people in your world know how much you appreciate their support of your business?                                                                                                                     Today we are talking about gratitude. This time of year, small business owners shift their focus to start preparing for the upcoming holidays. Often, we are trying to find the e...

Do you have a mentor? Someone who has helped you transform your business in a way you never thought possible? Today, I'm speaking with one of the most instrumental people in my journey as a business owner. She has changed my family trajectory and given me the blessing of leading a business in a really organic way. Kelly Roach is a mentor and friend who has been a strong force in my six year busine...

Do you consider yourself emotionally intelligent? How do you measure emotional intelligence, and how can you use it to your benefit as an entrepreneur? Today, I'm speaking with Cindy Sparrow about emotional intelligence. Specifically,  what emotional intelligence is, and how we change as we grow. What is Emotional Intelligence? A set of social and emotional skills that influence how we view oursel...

How does your physical health make you a better entrepreneur? Do you pay attention to what your body is telling you as you are busy growing your business? Tanessa Shears is going to help us get some clarity on building a legacy lifestyle, and how to do it from a wellness perspective.  Tanessa Shears is a health consultant and host of the Becoming Limitless podcast. She helps entrepreneurs scale th...

Are you confused about what type of work a Director of Operations does? Are you wondering if the DOO certification program is for you? I am thrilled to bring you one of my greatest confidants and friends, and a big part of our community, Amy Lockrin. Today we will be talking about what a DOO does inside of a business.  Amy Lockrin is an Operations Strategist and Coach who partners with female entr...

Have you ever taken a personality assessment? If so, how have you integrated the results into your business model or your career path? Today we are talking all about personality assessments, and how you can use them as you are growing in your business and navigating your career. We've been talking specifically about three parts of the brain. Last episode we spoke about the conative portion, which...

Do you know how to interpret Kolbe scores, and how to use them to build a strong team?  Today we are continuing our conversation on the Kolbe assessment. I'm speaking with Eryn Morgan, and we are going to focus the conversation on how to use the info that we get from Kolbe to build your team. Eryn Morgan is a Kolbe Certified™ Business Consultant (4 4 8 3) who helps CEOs of creative businesses stre...

How do you take action, and why is it important to recognize your strengths in this area? Today we are focusing on letting your unique strengths guide your career and your business growth. The Kolbe index is the tool we leverage here at The Ops Authority to help people understand what their unique strengths are.  For full show notes go to theopsauthority.com/podcast/117 .