Strategy with Jason

Dealers must "money ball" their staff to have the best chance of success. I had the opportunity to join Michael Renaud at the Siro NADA 2026 booth for an incredibly insightful conversation on what dealerships must be doing to better their processes, and become more profitable in 2026. For more on Siro, visit: https://www.siro.ai/ #NADA #NADA2026 #dealership #automotive

Managers must put pride aside and learn every aspect of their business, so they can teach their people to be better. I had the opportunity to join April Simmons at the Siro NADA 2026 booth for an incredibly insightful conversation on what automotive managers must be doing to better their people and become more profitable in 2026. For more on Siro, visit: https://www.siro.ai/ #NADA #NADA2026 #deale...

In an age of technological excitement, focus on the human experience first. I had the opportunity to join Dennis Gingrich at the Siro NADA 2026 booth for an incredibly insightful conversation on what dealers should be doing to improve their human experience and become more profitable in 2026. For more on Dennis Gingrich, visit: https://www.linkedin.com/in/dennisgingrich/ For more on Siro.ai, visit...

The FTC just issued warning letters to 97 auto groups for deceptive pricing practices and this goes far beyond just large dealer groups. In this live 700 Credit Podcast session, we’re breaking down what’s really happening, where dealers are exposed, and why this matters right now. Joining the conversation: Adam Crowell, Esq. – A leading compliance expert in automotive retail, specializing in regul...

Remember when dealership fraud meant a customer presenting you with a fake driver's license? Unfortunately, technology has made today's fraud far more sophisticated, insidious, and difficult to defend. In this week's episode of the 700 Credit Podcast, Ken Hill breaks down how fraud is rapidly evolving, and how synthetic identity fraud in particular is proving to be an severe and expensive problem...

Selling season is here! In this episode, Ken and Jason talk about all the common mistakes dealers make with regard to compliance obligations. Ken Hill offers a number of useful credit and compliance tips to make sure that regulatory issues don't hinder your ability to make the most of one of the busiest buying seasons of the year, and a lot more. #automotive #dealership #700credit

Dealerships need to consistently train their staff if they want them to become more effective. I had the opportunity to join Joe Webb at the Siro NADA 2026 booth for an incredibly insightful conversation on what dealers should be doing to improve their people and become more profitable in 2026. For more on DealerKnows, visit: https://dealerknows.com/ For more on Siro.ai, visit: https://www.siro.ai...

As the automotive retail industry evolves toward faster, more transparent buying experiences, dealerships that adopt tools like credit prequalification are positioning themselves to meet new expectations while improving operational efficiency. In this episode, Jason and Ken discuss the real dealership stories behind these challenges and how modern pre-qualification tools are helping dealerships so...

How to create a world-class customer experience at your dealership. I had the opportunity to join Katie Mares at the Siro NADA 2026 booth for an incredibly insightful conversation on what dealers should be doing to improve their customer experience and become more profitable in 2026. For more on Katie Mares, visit: https://www.nowisnonnegotiable.com/ For more on Siro.ai, visit: https://www.siro.ai...

Provide clear standards of operation and uphold them 👈 I had the opportunity to join Ed French at the Siro NADA 2026 booth for an incredibly insightful conversation on what dealers should be doing to improve their processes and become more profitable in 2026. For more on AutoProfit Group, visit: https://www.autoprofitgroup.com/ For more on Siro.ai, visit: https://www.siro.ai/ #NADA #NADA2026 #dea...

How Unified Data and AI "watching" over your business can Improve your Dealership Operations. I had the opportunity to join Brian Pasch at the Siro.ai NADA 2026 booth for an incredible conversation on what dealers should be doing to improve their processes and become more profitable in 2026. For more on Pasch Group, visit: https://www.paschgroup.com/ For more on Siro.ai, visit: https://www.siro.ai...

How to optimize your payment process to avoid payment friction. I had the opportunity to join Ken Hill at the 700 Credit NADA 2026 booth for an insightful conversation on what dealers must do in 2026 to improve their payment process and better the customer experience. For more on 700 Credit, visit: https://www.700credit.com/ Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strateg...

Happy customers & staff always shows directly on your P&L. What an insightful conversation with Austin Conroy at the Siro NADA 2026 Booth. Learn about the "little things" that keep customers happy and loyal to your business. Austin Conroy: https://www.linkedin.com/in/austin-conroy-05b4795a/ #NADA2026 #NADA #automotive #dealership

Create a dealership culture thats motivates your staff to sell more product and services. I had the opportunity to catch up with Todd Katcher at the Digital Dealership System NADA 2026 booth for an incredibly insightful interview on the effective use of digital signage in dealerships. For more on Digital Dealership System, visit: https://digitaldealershipsystem.com/ #nada2026 #automotive #dealersh...

Dealers must create content that consumers TRUST. I had the opportunity to catch up with Art Pier at C-4 Analytics NADA 2026 booth for an incredibly insightful interview on dealership marketing. We discuss the marketing strategies that dealerships need to take action on in 2026. For more on C-4 Analytics, visit: https://c-4analytics.com/ #nada2026 #automotive #dealership #nada #dealershipmarketing...

In this episode of Shift Into Profit, Jason Harris sits down with Jake Cronin to break down one of the biggest missing pieces in dealership performance: measuring and coaching the in-person customer conversation. Dealerships invest heavily in training, process, and technology — yet most still rely on gut instinct to determine whether those processes are actually being followed. That gap leads to m...

Is digital retail helping your dealership—or quietly killing your margins? In this episode of Strategy with Jason, Jason Harris sits down with Faraaz Ghauri, VP of Digital Retail at NETSOL, to break down where most digital retail strategies fail—and what dealers must do to fix the online-to-in-store handoff before it destroys trust, profitability, and retention. Today’s car buyer completes over 90...

What really happens after the sale determines whether a customer becomes loyal—or disappears forever. In this episode of the Driven Loyalty Podcast, Jason Harris sits down with Joe Webb to unpack one of the biggest loyalty killers in automotive retail: poor post-sale engagement. This isn’t about CRM checkboxes or automated follow-ups. It’s about intentional communication, real human connection, an...

Most dealerships think they have a process. Very few can actually prove it’s being followed. In this episode of Shift Into Profit, Jason Harris sits down with Gavin Janis Siro.ai to break down one of the biggest blind spots in automotive retail: confusing checklists with real process management. Dealers spend massive time and money getting customers into the showroom—but once the conversation star...

The dealership world is changing fast — and most dealers aren’t ready. In this episode of the Strategy with Jason Podcast, Jason Harris sits down with Adam Bruttell from Netsol to break down what’s really happening inside modern dealerships and why the traditional car-buying experience is breaking down. Today’s customer shops online first. In fact, 90% of the buying journey happens before they eve...

🔸 Too many dealerships are chasing new tech while ignoring the real problem: how their people actually communicate with customers. 🎧 In this episode of Shift Into Profit, Jason Harris sits down with Jake Hales to unpack what’s really broken inside modern dealerships — from lead response and spam filters to poor onboarding, weak leadership, and paper-based “processes” that don’t reflect real huma...

Automotive technology is broken — and it’s not because dealers don’t buy enough tools. In this episode of Driven Loyalty, Jason Harris sits down with automotive technology veteran Adam Gillrie from Savvy Dealer to unpack why dealership tech stacks are still 10 years behind, how innovation keeps getting derailed, and why no amount of marketing can fix a bad customer experience. They dig into the re...

🔸 Most dealerships aren’t losing deals because of bad marketing. They’re losing deals because they’re measuring the wrong things. In this episode of Shift Into Profit, Jason Harris sits down with Jade Terreberry from Cox Automotive to break down what actually drives dealership profitability today—and why leads, CPL, and impressions are misleading most operators. This conversation digs into: • Why...

🎧 On this episode of the Driven Loyalty Podcast, CoreySmith and I discuss the aspects of your service process that you must get right to improve customer experience and create loyalty. ⚡Powered by Podium, redefining customer connection. Visit: https://www.podium.com/swj Corey Smith: https://www.linkedin.com/in/corey-smith-93583832/ #drivenloyalty #Podium #AIAssistants #CustomerRetention #Automot...

On today's episode of The Strategy with Jason Podcast, DJ Sardana joins me in Las Vegas at the Digital Dealer Conference. DJ and I discuss the questions you MUST ask your Marketing agency, how to know if they're a PARTNER and so much more! For more info on C-4 Analytics, visit: https://c-4analytics.com/ DJ Sardana: http://www.djsardana.com/ Strategy With Jason: https://strategywithjason.com Listen...