Operations Mastery

In this episode of The Operations Mastery Podcast, host Nick Verity sits down with Holli Wertheimer, CEO of Corporate Coalition, a prominent nonprofit based in Chicago. With a background in management consulting and supply chain management, Holli brings a wealth of experience to her role, having previously worked with major firms like PwC. She shares her journey of transitioning from industrial ma...

In this episode of The Operations Mastery Podcast, host Nick Verity sits down with Tracy Wilson, the COO of CleanTurn, one of Ohio's leading commercial cleaning companies. Tracy shares insights into CleanTurn's core services, specializing in janitorial services for businesses across various industries. What sets CleanTurn apart is its commitment to providing second-chance employment, offering oppo...

In this episode of The Operations Mastery Podcast, Nick Verity interviews Kristine Bill, the COO of Playmaker, a major player in online publishing and sports media. Kristine shares insights into Playmaker's evolution from a startup focusing on Snapchat to a diversified sports media publishing company with a significant presence on various social platforms. She discusses the challenges of scaling o...

Welcome to The Operations Mastery Podcast! In this episode, Nick Verity sits down with Matthew J. Low, COO of Hoyle, Tanner, for an insightful discussion on navigating the world of civil engineering and operations management. Hoyle, Tanner boasts 50 years of experience in the field, with a portfolio spanning over 13,000 projects, primarily in transportation, infrastructure, water resources, and la...

Cody Schneider is a serial entrepreneur and expert in AI-powered content marketing, who discussed his exact strategies for automatically turning audio or video into blogs, newsletters and social media posts. He emphasized that up to 80% of these workflows can be automated, including tasks such as keyword clustering, article structuring, and writing. Cody highlighted the role of AI in augmenting ma...

In the Operations Mastery Podcast episode, host Nick Verity welcomes Steve Garwood, COO of Trajus, a company specializing in cabinetry and multi-family interior design and renovation. Steve shares insights into Trajus' core services, emphasizing their focus on cabinetry for multi- and single-family projects. He discusses the company's remarkable growth, increasing cabinet production by 35% within...

Nick Verity speaks with Hal Smith, CEO of H Street Digital, on the Operations Mastery Podcast. Hal explains his agency's focus on customer acquisition, specializing in app installs, lead generation, and e-commerce sales through digital advertising platforms like Meta ads, TikTok, and Google Ads. He emphasizes the importance of defining target customer acquisition costs upfront and outlines their s...

In this episode of The Operations Master Podcast, host Nick Verity sits down with Guy Carney, the COO of Pizza Patrón, to delve into Carney's extensive background in scaling restaurant and hospitality chains. Carney shares insights from his journey, beginning with his first job at California Pizza Kitchen and his subsequent roles in various restaurant brands. He emphasizes the importance of people...

In this episode of The Operations Mastery Podcast, host Nick Verity sits down with Jackson Calame, the founder and CEO of First Class Business and Vision Pros. Jackson shares insights into his journey and the evolution of his vision-driven business. He emphasizes meeting people where they're at and helping entrepreneurs become market leaders while focusing on holistic growth. Jackson discusses his...

In this episode of the Operations Mastery Podcast, Nick Verity engages in a dynamic conversation with Beth Toenies, the COO of 1-800-BOARDUP International, an innovative franchise model in the first responder emergency response industry. Beth sheds light on their extraordinary fractional franchise model, a hidden gem in the franchising world. With 106 franchise locations in the U.S. and 2 in Canad...

Join Nick Verity in this engaging episode of the Operations Mastery podcast as he sits down with Mordy Perlow, the COO of AristaCare, a healthcare organization with a broad spectrum of facilities, specializing in mental health, healthcare, and skilled nursing, predominantly in New Jersey. Mordy shares insights into the company's growth, emphasizing the importance of a genuine commitment to quality...

In this episode of the Operations Mastery Podcast, Nick Verity delves into the intricate world of operations with special guest Kristina Vogel, the Chief Operating Officer of Modus Agency, a powerhouse providing creative and technical services globally. With headquarters in New York and a team spanning 18 states, the Philippines, and Latin America, Modus offers a wide array of services, including...

Welcome to the Operations Mastery Podcast with your host Nick Verity. In this episode, Nick sits down with Dennis Dahlmann, the COO & Co-Founder of GetScale, a powerhouse recruiting and sales firm that has experienced significant growth in recent years. Dennis shares insights into GetScale's unique approach to outreach, emphasizing the power of one-on-one conversations over scripted interactio...

Join Nick Verity in this insightful episode of the Operations Mastery Podcast as he sits down with Amanda Webster, the COO of Fund&Grow, a leading capital financing business. Amanda shares the incredible journey of how Fund&Grow evolved from a small operation in a living room to a multimillion-dollar business with a focus on providing business credit opportunities to startups and seasoned...

In this episode of the Operations Mastery Podcast, host Nick Verity sits down with Steven Logan, the operations team leader at the National Association of Criminal Defense Lawyers. The organization, a formidable nonprofit with over 10,000 direct members, is crucial in advocating for criminal defense lawyers and reforming the criminal justice system. Steven provides valuable insights into the organ...

 In this episode of the Operations Mastery Podcast, host Nick Verity interviews Rhett Bailey, one of the managing partners at TranterGrey Media, a marketing agency based in Augusta, Georgia. Rhett shares the story of how TranterGrey Media evolved from a traditional marketing agency into a digital marketing and creative services powerhouse. The agency, founded by Rhett's father with a direct m...

In this episode of The Operations Mastery Podcast, host Nick Verity interviews James Greer, the Chief Operating Officer of WellPower, the largest mental health services provider in the State of Colorado. James provides insights into WellPower's comprehensive services, spanning mental health, residential services, and real estate. He discusses the organization's growth, its recent merger announceme...

In this episode of The Operations Mastery Podcast, host Nick Verity interviews Steven Levy, the COO of McCownGordon Construction, shedding light on the company's impressive growth over the past five years. Steve provides insights into the firm's evolution, emphasizing the significance of consistency, culture, and core values. The discussion delves into strategic expansions into different markets,...

In this episode of The Operations Mastery Podcast, Nick Verity engages in a compelling conversation with Giana Cambria, CEO and founder of Upperhand Creative, an influential content agency in Florida. Giana shares her entrepreneurial journey, commencing with a graphic design subscription service and transitioning into a highly successful content creation model. The episode explores key points, inc...

In this episode of The Operations Mastery Podcast, host Nick Verity interviews John Saltarelli, the COO of String and Key, a company in the product tech and insurance space. John shares the journey of the company, starting as an agency building products for founders and eventually pivoting to become a wholly owned subsidiary of Northwestern Mutual. They discuss the shift from a client-based mindse...

Welcome to The Operations Mastery Podcast with your host, Nick Verity. In this episode, Nick sits down with Domenic Massimilian, COO of Vella, a leading national house cleaning company with a unique approach to internal operations. Dominic shares insights into Vella expansion plans, starting with their upcoming launch in Austin. Discover the company's commitment to seamless user experiences and hi...

In this episode of The Operations Mastery Podcast, host Nick Verity interviews Lauren Grauman, one of the partners at The Grauman Team a luxury real estate brokerage in the Los Angeles area. Lauren discusses the unique aspects of their team, which operates within the larger umbrella of the agencies but maintains autonomy. Over their two decades in the business, Lauren and her partner, John, strate...

In this episode of The Operations Mastery Podcast, host Nick Verity interviews Gina Boedeker, CEO of The Boedeker Group, a market research and insights company specializing in customer research, feedback, and marketing analytics. Gina shares insights into the company's seven-year journey, focusing on their expertise in the educational technology space. They delve into the market research process,...

In this episode of The Operations Mastery Podcast, host Nick Verity welcomes Jeremy Asgari, CEO and Founder of OUTSIDERS, an Adventure/Entertainment company. Asgari explains that OUTSIDERS is an outdoor adventure social club focused on curating experiences that enable people to connect in natural environments instead of traditional consumption-based settings. Asgari shares the growth journey of OU...

Welcome to The Operations Mastery Podcast! Courtney Kehl, the CEO of Expert Marketing Advisors, is our special guest. Expert Marketing Advisors is a company that has played a crucial role in launching major tech firms in and beyond the Bay area. With over 40 core team members and strategic partnerships, Expert Marketing Advisors operates as an end-to-end marketing services agency, offering experti...