Grow Your Clinic

Is your clinic thriving — or just surviving? In episode #313 of the Grow Your Clinic podcast, we pull back the curtain on what it really means to lead a successful clinic. Join Jack and Ben as they explore why leadership isn't just a buzzword - it's the foundation of a meaningful, high-impact business. Forget rigid business blueprints. This episode dives into building a clinic that refle...

Are Your Financials Failing You? Here's How to Fix Them. In episode #312 , Hannah, Jack and Ben dive into why the way you structure your financial statements matters more than you think. Join us to discover how organising your numbers functionally can unlock powerful insights for clinic owners. We'll unpack the real meaning behind accounts receivable and why knowing your 30-, 60-, and 90...

'The Only Ship That Sinks? A Partnership.' Business partnerships can be your biggest asset - or your biggest risk. In this episode, Ben and Jack dive deep into what really makes (or breaks) a partnership. Whether you're already in one or thinking about joining forces with someone, this conversation is packed with insights you can’t afford to miss. They explore the power of clear, op...

Need to systemise your clinic? Start your free trial of Allie ! https://www.allieclinics.com/ For Episode 310 of the Grow Your Clinic podcast we're joined by Shane Davis to discuss the need for clinic owners to identify the single most important task they should be working on. The conversation highlights the significance of understanding team strengths through DISC profiling and crafting a 12...

Need to systemise your clinic? Start your free trial of Allie ! https://www.allieclinics.com/ For this episode of the Grow Your Clinic podcast, we're joined by Daniel Gibbs to discuss the importance of developing leadership within clinics . Dan, Ben and Hannah cover off on the need for training leaders in the art of coaching, highlighting that not all top practitioners make great leaders. The...

Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ Want to master time management in your clinic? Join Ben, Jack and Hannah as they discuss the importance of prioritising focus over merely seeking more time, with insights on effective time management strategies, including the Pomodoro technique. Hannah shares her personal experiences managing family and bu...

Need to systemise your clinic? Start your free trial of Allie ! https://www.allieclinics.com/ In this episode of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien and Hannah Dunn explore the top three Key Performance Indicators (KPIs) every clinic owner should track weekly. The discussion emphasises the importance of understanding numbers not just for financial health, but also as...

Need to systemise your clinic? Start your free trial of Allie ! https://www.allieclinics.com/ In this episode of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien and Hannah Dunn discuss the challenges and opportunities facing clinic owners in light of recent NDIS changes. They emphasises the significance of tracking minutes to enhance efficiency and profitability, especially as f...

Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ In episode 305 of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien and Hannah Dunn dive into the crucial topic of retaining top team members by designing effective career pathways. The conversation highlights the importance of understanding what matters to both clinic owners and their tea...

Need to systemise your clinic? Start your free 30-day trial of Allie ! https://www.allieclinics.com/ In this episode of the Grow Your Clinic podcast, CM Team Ben Lynch and Hannah Dunn delve into effective recruitment strategies to attract therapists . They discuss the importance of creating engaging career pages, utilising short job ads paired with captivating videos, and maintaining communication...

Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ Coming to you from the Clinic Mastery 2025 Retreat, CM team Ben Lynch, Jack O'Brien and Hannah Dunn dive into the transformative power of retreats in aligning your team with your clinic's vision. Hosted in the beautiful Palm Cove, this episode highlights the importance of vulnerability in...

Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ In this episode of the Grow Your Clinic podcast , CM Team Ben Lynch, Jack O'Brien and Hannah Dunn come together for another Mastermind to discuss the critical role of systems in clinic operations and how they can significantly impact your clinic's success. You'll gain insights into sy...

Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ In this episode of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien and Hannah Dunn come together for another Mastermind to discuss the dynamics of clinical leadership and the importance of utilisation rates in assessing clinician performance. We explore why your top-performing cli...

Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ In the 300th episode of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien and Hannah Dunn come together for a Mastermind to discuss the importance of KPIs and how they should be used to lead rather than judge performance. They discuss strategies for filling therapist schedules, emph...

Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ In this episode of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien, Hannah Dunn and Peter Flynn come together for a Mastermind to discuss the essential criteria for a great Practice Manager. They share their experiences with hiring and developing practice managers from within thei...

Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ In this episode of the Grow Your Clinic podcast, Hannah Dunn, Jack O'Brien and Ben Lynch dive into the recent changes to the NDIS and their implications for health clinics. They discuss the shift from having waitlists to facing uncertainty in appointment diaries, as many clinics are experiencin...

Need to systemise your clinic? Start your free 30-day trial of Allie!  https://www.allieclinics.com/ Timestamps [00:23] - The Issue of Unexpected Tax Bills [02:05] - The Role of Accountants in Tax Preparedness [05:28] - Managing Tax Liabilities with Bank Accounts [06:46] - Monthly Cash Allocation Rhythms [10:02] - Importance of Regular Meetings with Accountants [13:16] - Questions to Ask Your Acco...

Need to systemise your clinic? Start your free 30-day trial of Allie!  https://www.allieclinics.com/ Timestamps [01:05] Brand and reputation exercise. [05:25] Anti-vision exercise  [10:20] Negative PR exercise insights [13:06] Legacy statement and aspirations [19:11] Toxic positivity in healthcare settings. [24:36] Infinite game of business challenges. [27:21] Tolerating the truth in business. [32...

Need to systemise your clinic? Start your free 30-day trial of Allie!  https://www.allieclinics.com/ Timestamps [00:01:08] Challenges of April trading days [00:05:43] Financial preparedness for the holiday season [00:09:30] Monthly momentum in clinics [00:12:07] Challenging the status quo [00:16:10] Winter illnesses impact on clinic flow [00:20:10] Improving clinic activity patterns [00:25:54] Nur...

Need to systemise your clinic? Start your free 30-day trial of Allie!  https://www.allieclinics.com/ Timestamps 00:00:00 - Introduction to the Grow Your Clinic Podcast 00:00:23 - Michael Rizk's Instagram post - four big mistakes and what he's learned 00:03:12 - Finding resilience in business challenges 00:06:34 - System changes to help avoid past mistakes  00:11:20 - Lessons that were le...

Need to systemise your clinic? Start your free 30-day trial of Allie!  https://www.allieclinics.com/ Timestamps 00:00:00 - Introduction to the Grow Your Clinic podcast 00:00:23 - Discussion on budgeting for marketing 00:01:18 - Understanding the lifetime value of a client 00:02:22 - Marketing for clinics in growth vs. consolidation phases 00:04:39 - Importance of reactivated clients vs. new client...

In this episode, we chat with Nicole French, an award-winning exercise physiologist and clinic owner, of the Exercise Rehab Group in Melbourne, Australia, about transforming healthcare practices and leading inspired teams. Nicole, who leads a purpose-driven team of 18, shares her passion for diabetes management and discusses her recent achievement of securing a $250,000 grant to implement evidence...

In this episode, we chat with Lou Bibby, the passionate owner of Central Mallee Healthcare and an award-winning osteopath. Together, we explore the unique challenges and creative solutions of running a clinic in rural and remote communities. Lou shares her passion for supporting her team and the local community, emphasizing the importance of creating a culture that balances support and accountabil...

In this episode, we chat with Shane Davis, co-founder of Clinic Mastery and owner of Profeet Podiatry and Profeet Shoe stores. Shane, recognised for his expertise in scaling teams, shares essential principles and practices that have driven growth in his businesses and those of countless clinic owners he has supported.  The discussion highlights the importance of analysing profit and loss statement...

In this episode, we chat with Jacey Pryjma, clinic owner of the Australian Children's Chiropractic Centre in Newcastle, Australia. Jacey shares her journey of significant growth in her clinic over the past three years, despite facing personal challenges and raising a family. The discussion delves into the key decisions Jacey made to navigate the complexities of balancing business and family l...