Your Health University Podcast

Most companies recruit interns to take work off someone's plate. Your Health does the opposite — and it's why several of its current executives, including a Chief Information Officer, first walked in the door as interns. In this episode, Jamie sits down with Heather Bower, Director of Experiential Learning, who has taken the reins of Your Health's internship, mentorship, preceptorship, and apprent...

Sixty percent of Medicare's mental health workforce is made up of clinical social workers — and they're being reimbursed at 75 cents on the dollar compared to clinical psychologists. That's not a footnote. That's a workforce crisis hiding in plain sight. In this episode, Jamie sits down with Dr. Jimmy Williamson — social worker, NASW Vice President, and seasoned Capitol Hill advocate — for one of...

What if the biggest obstacle to great patient care wasn't a clinical problem at all — but a zip code? At Your Health, patients on opposite ends of the same zip code could mean an hour of unnecessary drive time, surprise visits, and the slow erosion of trust every time a provider couldn't say exactly when they'd arrive. In this episode, Jamie sits down with Whitney Dillard, ACT Executive Director,...

What if educating your people so well that they could leave was exactly the point? At Your Health, that's not a risk to manage — it's the philosophy that built an entire learning ecosystem. In this episode, Jamie talks with Aubrey Wall , who came to Your Health from a background in education and now leads Your Health University, the organization's learning management system and continuous-developm...

What if your healthcare team already knew what happened during your hospital stay — before you even explained it? What if someone on your care team noticed you were struggling on a Saturday and simply showed up? In this episode, Jamie sits down with Christopher Laffey, Nurse Practitioner at Your Health, to break down what a truly connected, proactive model of care actually looks like when it's wor...

Most people don't fear change itself — they fear the moment before they know if they're going to be okay. And according to Dr. Jimmie Williamson, that gap between uncertainty and clarity is where organizations either hold their people together or quietly lose them. In this episode of Your Health University, Jamie sits down with Dr. Jimmie Williamson, Chief Behavioral Health Officer at Your Health...

Heads up — this is Part 2 of Jamie's conversation with Jaclyn Taylor If you haven't heard Part 1 yet, go back and start there. It sets up everything we unpack today. Most healthcare teams are working hard. They're just not working together . And the patient is the one absorbing the cost. In this second half of the conversation, Jamie and Jaclyn move from the why into the how . What does it actuall...

What if every "non-compliant" patient was actually a signal that the system isn't working for them? In this episode, Jamie sits down with Jaclyn Taylor, Clinical Strategy Director at Your Health and a nurse practitioner who started her career as a home-based provider in 2020 — thrown straight into the fire of COVID, isolated patients, and a healthcare world rewriting itself in real time. What she...

What if the most important thing you did today wasn't on your task list? In the final episode of Your Health University's Values Series, host Jamie Preston brings back the full Patient Experience Team — Jennifer Kistler, Kim Metz, Whitney Myers, Carlos Heyward, and Rebecca Dillard — to explore the value that brings every other one to life: Service. Not the idea of it. The real, daily, roll-up-your...

Mutual respect is easy when everyone agrees. The real test comes when the pressure is on, the roles clash, and the person across from you sees things completely differently — and you have to choose, in that moment, what kind of teammate you're going to be. In this episode of Your Health University, host Jamie Preston is joined by the Your Health Patient Experience Team — Jennifer Kistler, Kim Metz...

What if the most powerful thing you could do for your patients, your teammates, and your own career is simply to say: I made a mistake ? In this episode of Your Health University, host Jamie Preston is joined by the Your Health Patient Experience Team — Jennifer Kistler, Kim Metz, Whitney Myers, Carlos Heyward, and Rebecca Dillard — for one of the most honest conversations in this Values Series ye...

Most providers interrupt their patients within 18 seconds. What if the next few minutes of silence could tell you more than the next hour of testing? In Part 2 of the Your Health Values Series, Jamie  sits down again with members of the Your Health Experience Team — Rebecca, Jennifer, Whitney,  and Carlos — to go beneath the surface of "patient-centered care" and look at what empathy really demand...

Most organizations put "Collaboration" on a wall. Few actually live it — and in healthcare, the cost of not living it isn't a missed deadline. It's a missed patient. In the first episode of Your Health University's brand-new Most organizations put "collaboration" on a wall. Few actually live it — and in healthcare, the cost of not living it isn't a missed deadline. It's a missed patient. In the fi...

Fifty to sixty percent of women will get a urinary tract infection at least once in their lifetime — and for many, it won't stop there. So why does almost every conversation about UTIs still end with the same answer: another antibiotic? In this episode of the Your Health University Podcast, host Jamie Preston sits down with Madison Browning, Executive Director of Clinical Services in the Specialty...

Anyone can hold a title. The leaders people actually follow — the ones people go to the wall for — earn something that no org chart can give them. In this second and final part of Jamie conversation with Matt Whitehead, Chief Ancillary Officer at Your Health , the discussion moves from the mechanics of leadership into its soul. What does it actually take to make someone trust you? How do you build...

Most organizations take their best performer, hand them a title, and call it a promotion. What they don't tell that person is that everything that made them great at their job is now working against them. In this first installment of a two-part conversation, Jamie sits down with Matt Whitehead — Chief Ancillary Officer at Your Health — to explore one of the most overlooked transitions in healthcar...

What if the most expensive healthcare decisions aren't made in the boardroom — but in the exam room, when the wrong infection gets treated with the wrong antibiotic? In this episode of the Your Health University, Podcast, Jamie sits down with Madison Browning, a registered nurse in urology at Your Health, to talk about what proper urological care actually looks like, why it matters far beyond the...

In this Your Health University episode, Jamie sits down with Nurse Practitioner, Brooke Howard, President of Clinical Operations , to talk about Biote, wellness, and bioidentical hormone optimization —and why it has been life-changing for both of them. Brooke shares how a trusted colleague pushed her to look deeper when she was exhausted, gaining weight, and “holding it together by a thread.” Jami...

Part 2 picks up right where Part 1 ends—and goes deeper into what people are really wondering: What’s safe? What’s real? And who can I trust? Jamie and Jaclyn  talk about how misinformation spreads, why some people experience negative outcomes (often by skipping proper dosing, labs, and provider follow-ups), and why these wellness tools are most powerful when used with structure and medical guidan...

In Part 1 of this conversation, Jamie sits down with nurse practitioner Jaclyn Taylor to pull wellness out of the “buzzword” category and into real life. They talk about why so many people feel stuck—fatigued, anxious, gaining weight, losing motivation—and why the first step isn’t a perfect plan…it’s being listened to. Jaclyn breaks down what the Your Health Wellness Program offers, how bioidentic...

In this episode, Jamie sits down with Colin Stevens to talk about the difference between communicating and actually connecting. They unpack why teams can look successful on the outside but be disconnected on the inside, how adversity reveals character, and why connection always carries risk. You’ll also learn the two types of respect, the quiet trust-killers that damage teams over time, and the th...

In this Your Health University episode, Jamie sits down with Colin Stevens, Director of Engagement at Your Health , for a practical and honest conversation about communication—what it is, why it breaks down, and how leaders can immediately improve it. Colin reframes communication as understanding, not just delivery , explains why tone is the packaging that determines whether a message gets opened...

In this episode of the Your Health University Podcast , Jamie sits down with Matt Whitehead , Chief Ancillary Officer at Your Health, to unpack one of leadership’s hardest realities: you rarely have all the information you want when decisions matter most. Drawing from decades of healthcare leadership experience, Matt explains how early decisions were driven almost entirely by gut, ethics, and urge...

In this episode of Your Health University , Jamie sits down with Dr. Jimmie Williamson , Chief Behavioral Health Officer at Your Health , to break down why behavioral health belongs inside primary care—not outside it. Jimmie explains how telehealth lowered stigma, how mental health diagnoses (“F codes”) often correlate with frequent ER use, and why Your Health moved from intuition to data-driven r...

In the first episode of 2026, Jamie sits down with Colin Stevens, Director of Employee Performance and Engagement, to reframe the new year without falling into the resolution trap. Together they explore why mindset isn’t about ignoring pain—it’s about choosing perspective, focusing on what you can control, and attaching meaning to what you’re pursuing. Colin breaks down why motivation fades, what...