What the Fixed Ops?! (WTF?!)

Since we have Brian Kramer, General Manager of Accu-Trade on our show, we thought it would be informative to ask an important question: what IS Accu-trade? Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your compl...

As Executive Vice President of Cars Commerce and General Manager of Accu-Trade, Brian Kramer has continuously expanded the reach of the virtual sales environment. As someone we've talked to regularly throughout the years, we revisit where he he was when we first spoke and where he finds himself today. This is an inspiring and thought-provoking discussion! Global Dealer Solutions has a network of h...

Jeremy Stephens oversees dozens of mobile service vans and techs. He talks about the importance of communicating the vision for his fleet and hwo he does it. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your com...

What's the right attitude to have when innovating? Is it worrying about everything could go wrong? Is it brash confidence? Or is it something else? Jeremy Stephens gives his take. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow toget...

Mobile service is a field that relies on direct communication more than most. Jeremy Stephens talks about his experience overseeing a large fleet and how they foster a productive environment. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let'...

Jeremy Stephens talks about some obvious perks of providing mobile service. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partners?utm_source=wtf&a...

How many vans can a single service advisor adequately manage? What's the breaking point. Jeremy Stephens has some very well-informed opinions! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary cons...

Jeremy Stephens breaks down how to start offering mobile service to dealership clients. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partners?utm_...

Jeremy Stephens eloquently explains the difference between mere training and the next level of coaching. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers....

Jeremy Stephens talks about the gap he found between seasoned pros getting ready to retire and newcomers to the service side who needed to take the reigns and what he's done to address it. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's g...

As the Remote Operations Director at Bozard Ford Lincoln, Jeremy Stephens is a pioneer in remote service and repair, establishing Bozard as the number one dealershp in the United States for mobile service. With an eye to the future, Jeremy explains his leadership philosophy, establishing principals and goals, best practices, and so much more. Global Dealer Solutions has a network of high-performan...

What's the most effective way to build a good relationship for your business? Michael Barich talks about his approach to brand awareness. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultat...

Michael Barich understands the long-held negative perceptions of dealerships that consumers have. What can be done about it? Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. ht...

How do dealerships compete with non-franchise entities who are stealing their repeat/referral business? Michael Barich explains. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today...

Michael Barich talks about his unconventional start in the automotive business as a parts counter employee with very little knowledge of cars and how his desire for continual growth created his career path. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the...

Many fixed operations consultants focus on advisor training. And, while important, Michael Barich believes a different focus is needed in order to insure a service department is functioning at a high level. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the...

With a sudden shift in his career focus, Michael Barich had to repackage his decades of experience in fixed operations to fit his new requirements. How did he do it? Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule...

Michael Barich discusses continual growth and how it can only be achieved through reevaluation of our goals. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdeal...

Michael Barich, the Fixed Ops Doc, had to make a sudden career change after meeting some unexpected circumstances. What was it like to plunge headfirst in to uncertainty? Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Sche...

Straight forward. Unafraid. Always ready for a new challenge! We present a very special THEN and NOW edition of WTF with one of our greatest guests, The Fixed Ops Doc, Michael Barich! Michael has grown and flourished in the time since his first appearance on our podcast and we talk all about it.  Global Dealer Solutions has a network of high-performance providers offering proven products and servi...

With the tightening of budgets, dealers are looking to cut excess spending. Melissa Rimoldi of Legion Force talks about what vendors need to prove to make sure their services remain in demand. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let...

Melissa Rimoldi talks about the qualities it takes to survive for decades in the auto industry.  Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/part...

When Melissa Rimoldi got her start in automotive, she was one of a very small group of women in the industry. She talks about her time as Product Quality Engineer and how she learned to thrive with her skeptical male colleagues. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most...

She had no idea how much she would love the automotive business but boy  did she ever! Melissa Rimoldi talks about what got her started in the industry. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complime...

For many, a career is not static. There are eras of time that require different skill sets, different goals, and sometimes different motivations. Melissa Rimoldi of Legion Force talks about how her path has evolved and what she's after at this moment in her career. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to priorit...