What the Fixed Ops?! (WTF?!)

We catch up with Chameleon Limited CEO Jim Bernasek a year after his first appearance on WTF?! to get the latest on how AI is transforming fixed operations and the automotive industry as a whole! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry....

Peter Smith was a very successful automotive expert in Canada. But when he started Lion Partnership he realized...doing business in the US is VERY different! So how did he get started? Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow...

Peter Smith's horrific experience buying a car launched him in to a new stratosphere of success.  Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/par...

Sometimes a bad experience provides the spark of inspiration that moves industry forward. Peter Smith talks about an experience just like that that led him to form The Lion Partnership. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow...

We depart from our normal exploration of fixed operations to explore the variable side with the one and only Peter Smith of The Lion Partnership! Peter's expertise in every facet of dealership management is incredible. This is a MUST LISTEN episode!  Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers b...

The little things are what can make or break a long-term customer relationship. Eddie Campbells explains the small but extremely meaningful gestures he makes to keep his clients happy. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow...

Eddie Campbell explains the beauty of the automotive business in as succinct a way as possible. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partn...

Eddie Campbell talks about the unique reasons younger workers don't fit as naturally in Service as generations prior. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://ww...

Eddie Campbell explains how some of his angriest customers became some of his best friends. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partners?...

Eddie Campbell weighs in on the difficulty of dealerships increasing customer satisfaction. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partners?...

Eddie Campbell's relentless desire to learn how to attract and retain Gen Z employees has taken him on a journey of discovery. He talks about learning to implement social media, what younger people are looking for in employment today, and much more. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by...

Thomas Ieracitano explains why DigitalCarGuy was the perfect name for his company!  Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partners?utm_sour...

Thomas Ieracitano knows very well how important language is and he shows us how asking a question slightly differently can produce a drastically different result! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule you...

Thomas Ieracitano demonstrates how subtle changes in the way we speak to potential clients can yield tremendously different results. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation t...

Thomas Ieracitano relays the lesson he internalized from ASUTOcon and how he's applied it to his career. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers....

Thomas Ieracitano talk about the very important differences between coaching and training. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partners?u...

As someone who takes great joy in connecting people who can help each other, Thomas Ieracitano talks about the room he runs on Clubhouse and the passion he has for building community amongst his peers. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the indu...

With a passion for people that rivals his passion for cars, DigitalCarGuy CEO Thomas Ieracitano coaches variable and fixed departments straight from the heart! He shares his insights about the current car economy, what dealers get wrong in customer relations, and so much more.  Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committ...

Policies and procedures are vital. But are they derived from a larger goal of your dealership? Do you know "WHY" your policies are what they are? Brian Kramer discusses the vitality of having a "North Star" for your business and how it can clarify so many smaller questions along the way. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We a...

Brian Kramer is a busy guy and NOTHING is going to change that but he talks here about how the change in how work is done has allowed him to have greater life balance. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedul...

Brian Kramer works with dealerships on the cutting edge of car appraisals and you won't BELIEVE what is possible...and what's soon to come! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consult...

Often times, dealerships wait until the last possible minute to update their processes and systems. Brian Kramer of Cars Commerce explains why that is exactly the WRONG move. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together....

How do you keep your top employees happy with your dealership? How do you insure your best salespeople stay put? Brian Kramer has some theories! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary co...

Brian Kramer gives his take on comfort and surrounding himself with people who challenge him to be better. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealer...

Brian Kramer talks about the fear many in a dealership feel about giving an exact trade-in price to clients and how it creates obstacles to the sale. The right tools change everything! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow...