Wendy Susan Richmond

Wendy Susan Richmond, CEO Results Matter Dental Marketing "aka" 5 Star Smiles

Business EN ↓ 136 episodes

Welcome to the Wendy Susan Richmond, 5 Star Smiles podcast! Wendy talks about growing dental practices through various strategies she has seen and implemented over her 10 + years as a successful Marketing Director for several multi-million dollar dental practices. She is the CEO of 5 Star Smiles and digs deep on how a dental practice can take advantage of a key marketing strategy by optimizing and managing their free Google Business Profiles.

Author

Wendy Susan Richmond

Category

Business

Podcast website

www.5-star-smiles.com

Latest episode

Jul 29, 2025

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Episodes

Podcast Episode #36: Undercover Marketing Secrets of One Fine Online Pet Store… 04.12.2018

I love cats. I have more than one! I have been getting my food and cat litter from the local grocery stores and pet goods stores. A little over a year ago, my partner, Diane, found an alternative.

Episode #35: Undercover Marketing Secrets of GameStop! 03.12.2018

I love GameStop! I never thought I would ever say those words, but it is true.

Episode #34: My Journey to Financial Freedom Starts Today! 02.12.2018

I have made a big decision and today is the day that I have set my course to be financially free! Whew! It does feel good to finally put that down and get that out of my head and down on paper. This has been key for me to have been able to grow my business so quickly, because I actually sat down and wrote out what I want.

Episode #33: Off to Help Set up a Sales Funnel Today! 30.11.2018

I am really excited to be helping one of my clients with her sales funnel today! We have been laying the foundation with her content so she shows her potential new patients that she is education driven, value first type of doctor. Now, it is time for us to go through a special program that she is designing to help people all over the world. Need help creating your offers? Email me and I would be g...

From Full Time Employee to Freelancer in Less Than Three Years Doing Something I Love 29.11.2018

Back in 2015, I was a full time employee for a dental practice. I had been studying marketing for several years and helping some small business owners with their marketing. I was not making whole lot of money at the time. I couldn’t quite get past a certain amount of money. Clients kept coming and going. It was not very stable. I didn’t like that kind of life.

Marketing Secrets Book #2: Outsourcing Marketing is Like Outsourcing Sex 28.11.2018

When I read this next secret by Russell Brunson, it took me back a second. I guess because he used the word, Sex in the title. It wasn’t until I stepped back a moment and read his secret, that I understood what he was talking about.

Marketing Secrets Black Book #1: Your Opinions Don’t Matter 27.11.2018

This was an interesting marketing secret to start with. Russell Brunson, Owner of the Clickfunnels Tool, took his company from $0 to $100 million in three years, created the Marketing Secrets Black Book. I am going through his book and implementing each secret to help grow my client’s businesses and my own. His #1 Marketing Secret: Your opinion does not matter. This is what he says about this, “Pe...

Podcast #29: I like learning from masters…Russell Brunson is a Master! 26.11.2018

In my career, I find the more I invest in myself, the more income I make. Over the last 10 years I have invested over $100,000 in various marketing programs, events, books and gurus. Every single time I hesitate about whether I should invest or not, my income flattens out. Because of this, I decided that I was not going to hesitate. Now, when I find something that can really help me become a bette...

Podcast #28: The Undercover Marketing Secrets of The Macy’s Thanksgiving Day Parade! 23.11.2018

I loved the Macy’s Thanksgiving Day Parade when I was growing up! Now, I love it even more, because I see all kinds of undercover, and yet, very blatant marketing messages throughout this wonderful event.

Podcast #27: Being Thankful for All of My Family, Friends, Clients and Listeners! 22.11.2018

Today is Thanksgiving and I wanted to write something that expresses just how I feel about everyone in my life…people I know and people who know me, but I don’t know them!

Podcast #26: Local Businesses Live or Die By Online Reviews 21.11.2018

Several of my clients have local businesses and one thing they all focus on is getting online reviews…especially Google reviews.

Podcast #25: A little to little, a little too late. Universal Studios Missed Their Opportunity 20.11.2018

In several other posts, I have written about the Undercover Marketing Secrets of Universal Studios. They did a lot of things right, yet, one big thing they didn’t do, I am going to write about now.

Podcast #24: One of the best ways I have found to grow multiple businesses, here's how 19.11.2018

A couple of years ago, I was studying marketing through Dan Kennedy. He is a brilliant marketer and I learned a whole bunch with him. Then over time I found Ryan Deis, who owns DigitalMarketer.com. Over a couple of years, I got many different digital marketing certifications and again, learned a great deal. It wasn’t until I found Russell Brunson, that my whole life changed, as well as the busines...

Podcast #23: One of the Top 108 Places to Visit in 2018 by Time.com…and how they market 18.11.2018

Here is one of the top 108 Places to visit in 2018 by Time.com. It is Morgan’s Inspiration Island, San Antonio, Texas. https://www.morganswonderland.com/morgans-inspiration-island/ If you go to their site, you see a specific photo on their home page that distinctly sets this destination apart from all others.

Podcast #22: My Most Embarrassing Interview: Your Marketing Doesn’t Have to Be Perfect 17.11.2018

I wish I were perfect in all of my marketing. Unfortunately, I am not. Recently I did an interview with MeetEdgar.com. The interview was about how I was using social media to drive up new patients. I really like MeetEdgar as a tool, so when they put out a call to get professionals, who were using their tool, to see if they wanted to be interviewed, I jumped at the chance...

Podcast #21: Who has great marketing? I love Amazon.com 16.11.2018

I know both you and I have our favorite places we do business. If you look around your house or your office, you will see the variety of businesses who have gotten you or your company to spend money with them. Does one stick out? For me, it is Amazon.com.

Podcast #20: Undercover Marketing Secrets of Universal Studios…What Could They Have Done to Get MORE 14.11.2018

Over the last couple of weeks, I have been writing about what Universal Studios did to inspire me to give them my money. Today, I’d like to write about what they could have done to get more.

Podcast#19 Undercover Marketing Secrets of Universal Studios #5…Creating Promotions 13.11.2018

Before we decided what hotel we were going to stay at in Orlando, Florida, we did some research. We looked at various hotel options. Then we decided to see what AAA could do. I have been a member of AAA for many years and never went to them for anything I did with traveling.

Blog #18: Undercover Marketing Secrets of Universal Studios…The Experience Rules 12.11.2018

The wonderful world of Harry Potter! Universal Studios does an excellent job of making you feel like you have stepped into Harry’s world. Every detail of what it was like to actually have been there with him.

Podcast #17: Undercover Marketing Secrets of Universal Studios #4…Everything promotes something else 11.11.2018

If you’ve ever gone to Universal Studios, you understand that Universal Studios is promoting Universal Studios. Every land promotes something they own.

Podcast #16: Undercover Marketing Secrets of Universal Studios #3…Always an Upsell 10.11.2018

Over the last several days I have been having fun at Universal Studios in Orlando, Florida. One thing that kept coming up was the process of the upsells. Everything lead to an upsell.

Podcast #15: Undercover Marketing Secrets of Universal Studios #2 Being Interactive is Key 09.11.2018

How you can utilize Harry Potter's want to magically bring in new business.

Podcast #14 Undercover Marketing Secrets of Disney World. Its All About the Mouse! 08.11.2018

Everywhere you turn there's a mouse at Disney world on anything and everything you can imagine there is a mouse. How much of your logo is put on various things that people want to take home to remind them that they have done business with you?

Undercover Marketing Secrets from Universal Studios #1 Building Anticipation 07.11.2018

Learn how Universal Studios builds anticipation for the rides that you can go on, and how you can utilize the strategy to grow your business.

Hold me accountable!! I’m on a mission. 04.11.2018

Over the next five days I am going to Disney World and Universal Studios in Orlando, Florida. Besides having a fun time with my family, I am on a mission. My mission is to unveil as many marketing secrets from both parks as I can during my stay. I know this is going to take my vacation to a whole new level. I know both of these places are going to be filled with ways to make me feel good to give t...

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