Travel & Hospitality Intelligence

J.D. Power's Michael Vermillion, Michael Taylor, Andrea Stokes and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed... -- Top stories of 2019 -- Boeing 737 Max -- Market forces in hospitality -- Lyft's entry into rental cars -- Uber and Lyft disruption at the airport -- Emerging digital options -- A shift in loyalty...

J.D. Power's Utilities practice discuss issues affecting the utilities industry in this podcast. Topics include: 2019 Environmental Outlook/Climate Change (15 questions; part of 2019 Elec. Res. Vol. 2 study) 2019 Electric Utility Business Study Highlights Best Practices for Key Accounts Featured speakers: John Hazen Adrian Chung Kelly Jackson

J.D. Power's Michael Vermillion, Michael Taylor, Andrea Stokes and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed... -- The Best Airline Loyalty Programs of 2019 -- Hotel Brands keeping up with Digital Channels -- Updating the Menu at the Airport -- Rental Car Companies Achieve Record High Satisfaction -- The Conti...

J.D. Power's Michael Vermillion, Michael Taylor, Andrea Stokes and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed... -- Delta may adopt simpler fares for airline passengers -- Hotel resort fees transparency -- LAX ending curbside pick-up for Uber and Lyft -- J.D. Power 2019 North American Airport Study results -- L...

J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed: -- United Airlines frequent flyer miles will no longer expire. -- IHG testing a new way to spend your hotel points. -- Airport security innovations being tested at Las Vegas McCarran Airport. -- Kyte brings the renta...

J.D. Power's Utilities practice discusses water quality, water supplies and customer costs of water in this very water-themed utility podcast!

Among the topics discussed: -- United Airlines brings back the Stroopwafel -- Marriott sued by District of Columbia alleging fraudulent resort fees -- Famous Chicago architects picked to design concourses at O’Hare -- DIA shelving plans for more airport parking -- Hotel Indigo Unveils Shoppable Room

J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed: -- Southwest ceases operations at Newark to focus on La Guardia -- IHG opts for bulk-size amenities to reduce plastic waste -- SFO bans sale of plastic bottles of water -- RDU plans to eliminate rental car shuttles t...

J.D. Power's Utilities practice recaps findings from the recently published 2019 Electric Utility Residential Customer Satisfaction Study, discussing topics such as: - Operational asset management influencing customer satisfaction - Utilities leveraging analytics to look after risky assets to improve safety and reliability - Voice of the customer on maintaining utility infrastructure - Industry us...

J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed: -- Airbus proposes narrowbody jets from the US to Europe. -- American consumers spent more on Airbnb than on Hilton last year. -- Hertz unveils subscription service starting at $999 a month. -- Why airport USB chargi...

J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed: -- Delta testing Free Wi-Fi on domestic flights -- Marriott’s new home sharing platform -- Fighting germs at airport security checkpoints with Antibacterial checkpoint trays -- $340M rental car facility opens at Kahu...

J.D. Power's Utilities practice discusses hot topics within the industry from the month of May, including: -- The Success of Mobile Apps -- Electric Vehicle impact on utilities -- Time of Day rate changes and their impact in CA -- Updates on Electric Business and Residential studies -- Positive impact of leak alerts from water utilities

J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed: -- JetBlue announcing flights to Europe -- Equinox Launches Equinox Hotels At 35 Hudson Yards; Defines New Genre Of Luxury Travel -- Enterprise to launch car subscription service within month -- FBI looking into comp...

J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed: - The global grounding of Boeing 737 Max and the impact on customer experience. - Google launches its own hotel search site and Airbnb acquires Hotel Tonight. - Regulators crack down on peer-to-peer car rental. - App...

J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Airline: Is Southwest Still the Low Cost Airline? Hospitality: Marriott launches Bonvoy to replace loyalty programs Airport: British Airways and American to spend $344M at JFK Rental Car: Hertz scraps surprise fees for crossing GG Bridge Digita...

Our J.D. Power Utilities team recaps findings from the 2019 Utility Client Conference Recap, discussing innovation, the use of IoT in utilities, smart meters and smart thermostats, among other topics.

J.D. Power's Travel and Hospitality team (Michael Vermillion, Jennifer Corwin and Michael Taylor) discuss: Herb Kelleher's legacy at Southwest Government shutdown impact on travel New restrooms at LaGuardia Biometric (Clear) exit lanes at Hertz Keyless app at Avis Budget Subscribe to J.D. Power Podcasts on Apple Podcasts! Apple Podcasts: https://itunes.apple.com/us/podcast/j-d-power-podcasts/id143...

J.D. Power's Travel and Hospitality team (Michael Vermillion, Jennifer Corwin and Michael Taylor) discuss the biggest travel stories of 2018 and their predictions for 2019.

Michael Foy, Senior Director of the Wealth Management Practice, of J.D. Power explains how wealth management can integrate human and technological touch points to maximize customer experience, in this exclusive podcast.

J.D. Power Valuation Services' Ben Bartosch discusses the impact of natural disasters on vehicle pricing for dealers and consumers

In this episode of the J.D. Power Travel & Hospitality Podcast, J.D. Power's team of travel and hospitality experts Michael Vermillion, Michael Taylor and Jennifer Corwin discuss: - Uber and Lyft impacting how airports make money - Airlines introduce new club access restrictions - Data breaches and guest satisfaction - Apps driving rental car satisfaction - Travel activities are taking off Learn m...

David Paris, executive analyst at J.D. Power Valuation Services, explains why a focus on manufacturing focus on SUVs, crossover SUVs and trucks has created extremely strong demand for passenger cars in the used vehicle market

J.D. Power's Craig Martin discusses how digital transformation is critical to the future of wealth management

Jonathan Banks has been in the auto industry since 1995. He’s managed the development of analytical models related to new and used vehicle demand and pricing for the last 20 years, and he’s overseen the development of the J.D. Power residual values model. In his new role, he’ll be managing the overall operations strategy of Used Car Guide and spearheading initiatives to improve the valuation proce...

J.D. Power's utilities practice discusses hot topics within the industry from the month of October