Travel & Hospitality Intelligence

Among the topics discussed: Quiet Airports, Free Wi-Fi on Airplanes, Occupancy vs. ADR

In the September 2018 Used Car and Light Truck Guidelines Industry Update, analysts at J.D. Power Valuation Services note the used vehicle market continued with the trend from June making the Seasonally Adjusted Used Vehicle Price Index increased by 2.2 points – relative to July – to 121.9. Additionally, the index ended the month 6.3 points above August 2017's level. Learn more about the industry...

Among the topics discussed: the 2018 #AirportStudy, American Airlines to give flyers free streaming TV, checked bag fees increase on American Airlines and Delta, United testing a new boarding process, Marriott and SPG loyalty program merger and more!

Welcome to the J.D. Power Travel & Hospitality Podcast. This monthly series features industry experts, who discuss the latest news and trends affecting the travel and hospitality industry.

Troy Snyder, VP of J.D. Power's Consumer Division, takes you inside the all-new JDPower.com.

Valerie Monet, Senior Director and Health and Life Insurance Practice Leader at J.D. Power, discusses key market trends and findings from the 2018 Commercial Member Health Plan Study

The water utility industry has an opportunity to engage more effectively with their customers by using digital channels of communication that enable self-service and establish more intimate relationships with rate-payers, says Andrew Heath, senior director for the utility practice at J.D. Power.