To The Point - Home Services VIP Room Podcast

Eddie McFarlane, VP of Learning and Development for Haller Enterprises and co-founder of Schedule Engine is back! In addition to sharing about Toolshed, Schedule Engine's completely free series of videos for contractors, Eddie provides more valuable training insight, explains how to deal with rising customer expectations, gives insight into the evolution of the role of a technician, and descri...

Join us for part two for Dave Geiger's incredible story to $500mm as Founder & CEO of Horizon Group Holdings. We dive deep into M&A, discussing the current state of M&A in the market, what to look for in a buyer, answers to common questions from potential sellers and more!

Judaline Cassidy is more than just a skilled plumber. She is an established industry professional who understands the struggle of women in the trades, and has set out to do something about it. We talk with Judaline about how she found her way into the trades, her non-profit Tools & Tiaras Inc, and why empowering women isn't just the right thing to do, it can benefit the trades (and your bu...

A big industry name that our guests often reference, Leland Smith joins To The Point to discuss how he took Service Champions from a few technicians to $400mm and growing. Leland is joined by Frank Dimarco, and together they discuss how consistently doing things the right way is a blueprint for sustainable growth for your business.

The path to 30 million is no small feat, and the mountain to the top is filled with peaks, valleys and plateaus. Rusty Cochran, President of We Care Plumbing, Heating & Air joins To The Point to share his story and give our listeners some simple and highly effective ways to grow your home services business to the next level and beyond.

Greg McAfee, President of McAfee Heating & Air joins To The Point to discuss some simple, time-tested ways to ensure you stay ahead of the competition. From successful business owner and entrepreneur to author and podcast host, Greg shares with our listeners the methods he's found the most effective for growth in his great career in the home services industry.

To The Point listeners are in for a treat, as Dave Geiger joins Chris and Tall Paul to share wisdom from his long and storied career in the home services industry. Even while making the journey from $1MM to $500MM and building Horizon Services to one of the largest home services companies in the mid-Atlantic, he's stayed humble through it all.

Gene Slade, Founder & CEO of Lead Ninja System joins Chris and Tall Paul to discuss some simple, strategic, and straightforward techniques to raise your average ticket without a replacement. From focusing on effective communication to asking questions that will engage, educate, and encourage your customer to consider IAQ solutions and other home upgrades, Gene gives To The Point listeners some...

Tom Howard, VP of Customer Experience for ServiceTitan and owner of Lee's Air understands what it takes to cut out the fat and turn your business into a lean, mean, green makin' machine. We dive deep with Tom to understand how he used lean management, R&D, and great execution to grow Lee's Air to new heights and how you can do the same for your business!

We're taking a trip down memory lane to one of our very first and very favorite episodes this week, as To The Point is taking a week off to recharge. Join us as we hear firsthand the incredible story of former UFC Lightweight Champion Jens "Lil' Evil" Pulver.

So many salespeople struggle to find their stride. John Misuraca, VP of Sales Southeast Division for Germaire, is here to help! With a long and successful heating and air conditioning career both being a salesperson and creating great salespeople, John provides our listeners with some simple, actionable advice to take the mystery out of sales.

Are you giving your team an experience, or simply chasing the bottom line? Anna Yano, COO and Co-Founder of RYNO Strategic Solutions joins To The Point to talk about how she balances client fulfilment with making RYNO the best possible place to work. If you're more concerned about your P&L sheet than whether your employees are grateful and happy, this is an episode you don't want to mi...

What does it take to make HVAC sexy? Kevin Howard, President of Howard Air, has been on the journey of perfecting HVAC and making it attractive to customers and employees alike for almost half a century. Kevin joins To The Point to discuss the new Howard Air Showroom and Design Center, what a fire department and Howard Air have in common, the Howard Air Academy, and how to stay ahead of the compet...

On this special episode of To The Point, it's just Chris in the studio to give a personal, honest look at what he's learned in his home services career. From the traits that successful contractors have to what has made RYNO successful, Chris gives a no-holds barred breakdown of how the podcast started, where he came from, and what it takes to succeed in any aspect of your life.

M&A keeps heating up, and more and more home service company owners are getting LOIs about selling their businesses. Brian Cohen of SF&P Advisors digs into the pressing questions you have about M&A, private equity groups, and what it means to sell your business in the current market.

Wish there was a simple formula to get your company from a single truck to $50 million? Chad Setchell, owner of Hansen Air and baddest MF'er in Mobile, Alabama has been following a tried and true recipe that has allowed him to grow year after year and dominate his market. Chad joins Chris and Tall Paul to share what he's learned in his decades of industry experience!

Ken Goodrich, CEO of Goettl Air Conditioning & Plumbing is back for another masterclass in HVAC expertise! Our first guest ever returns, and this time has deep and meaningful conversation with Chris and Tall Paul about how to transform yourself and your business. From understanding how to use disruption to change gears to using the 7 Centers of Management Attention, you can't miss this epi...

Our loyal host Chris Yano, CEO of RYNO Strategic Solutions, is enjoying a Spring Break vacation. That means...it's time for a Tall Paul takeover! "Tall" Paul Redman, President of Sales of RYNO Strategic Solutions, takes a look back at the greatest To The Point moments in 2021 so far.

Frank DiMarco, Chief Operating Officer of Service Champions Plumbing, Heating & AC joins Chris and Tall Paul to share with To The Point listeners his storied journey through the trades. From starting, acquiring, and selling multiple HVAC businesses to becoming an expert in what it takes to grow a company to the next level, Frank's take on the trades is a must-listen.

Chris Roth, CEO of National Technical Institute joins To The Point to discuss how his life of educating and serving the home service industry has led him to running a fast-growing training organization for entry-level technicians, plumbers, and electricians. We break open the labor shortage conversation and talk strategies and solutions about how contractor involvement and education can solve the...

Eric Rogell of the Warriors, Lovers, Kings, and Heroes podcast joins To The Point to talk about the journey of a man and the archetypes of the software of our soul. Eric helps transform the Warriors and Lovers of the world into Kings, Queens, and Heroes in their worlds. Learn how YOU can turn into the Hero you were destined to be!

From merging plumbing and air conditioning to navigating the world of M&A, Alan O'Neil has learned quite a bit during his journey through the trades. The CEO and founder of Abacus Plumbing, Air Conditioning & Electrical and Regional CEO for The Wrench Group Texas joins To The Point to share his wisdom around M&A, adding additional services, hiring outside the industry, and what to...

If you didn't catch the big news, we are giving away two free tickets to our first annual RYNOx Service Summit event on April 1st. This event is headlined by keynote speakers including our strategic partner Gary Vaynerchuk, social media mogul and CEO of VaynerMedia. Jens Pulver, the first lightweight UFC world champion will also be speaking at the event, as will industry titans like Ken Haines...

With so many of our past guests mentioning Nexstar as an integral part of their journey through the trades, it is our great pleasure to have Julian Scadden, President & CEO of Nexstar Network as a guest on To The Point. Julian, like many others in the trades, didn't enter the home service industry by choice, but out of necessity. The trades have shown Julian love, and just as Nexstar suppo...

Can you remember a time when seeing a commercial for an HVAC or plumbing company on TV was unheard of? No, it wasn't the 70's, or even the 80's. Nancy O'Hare, owner and founder of Yellow Dog Creative, remembers less than 30 years ago when a plumbing company running an ad on television was a groundbreaking idea. In fact, it started her journey towards running the top video marketing...