The Shipper's Toolbox by Refund Retriever

The FedEx Ground Unauthorized Package Charge is a fee rarely seen by shippers, but when it appears, a shipper will take action immediately! FedEx recently announced general changes to surcharges on unauthorized shipments that require additional handling. Generally, FedEx announces these fee increases in September each year, which go into effect at the beginning of the year. FedEx unauthorized and...

Amazon.com has solidified its position as the leading delivery business in the United States, surpassing UPS and FedEx in parcel volumes. According to internal Amazon data and insiders, the Seattle-based e-commerce giant outpaced UPS in parcel deliveries in 2022, having already overtaken FedEx in 2020. Furthermore, Amazon is set to widen this gap even further this year.  Since 2006, Refund Retriev...

Here are FedEx 2023 Holiday money-back guarantee details every business should know! During the 2023 holiday shipping season, FedEx will temporarily extend delivery commitment times for the money-back guarantee for certain dates. Other than the dates listed below, each and every ground, home delivery, and express FedEx package is guaranteed to arrive on time, or it's free. R ead More. Since 2006,...

Many FedEx shippers see an additional handling charge on their FedEx invoices and wonder what it is and why it is so expensive. Additional handling charges are an added fee because the package did not conform to FedEx's characteristics. They have to treat the box differently than the rest. So how much are these fees, and how can we reduce them? Read More.   Since 2006, Refund Retriever has been au...

The FedEx oversize charge for many shippers is a shipping expense that cannot be avoided. Many shippers do not know what these are until the charge is on a FedEx invoice. Let's look at the definition of the FedEx oversize charge, the price of the FedEx oversize charge, and FedEx peak season oversize charges. In addition to understanding these changes, we will help reduce the cost impact and show h...

Effective January 1, 2024, all FedEx shippers will experience shipping rate changes. It is important to note that FedEx Express, Ground, and Home Delivery shipping rates will increase by an average of 5.9%.   The FedEx Ground and Home Delivery minimum net charge will also increase. The 2024 FedEx rate for the minimum net charge will go from $10.10 to $10.70. This is an increase of 5.94%. In contra...

FedEx has an annual revenue of $93.5 billion. Next year, the annual revenue will be even more significant due to FedEx's yearly general rate increase. The 2024 FedEx General Rate Increase will go into effect on January 1, 2024. FedEx Express shipping rates will increase by an average of 5.9% for Domestic, Export, and Import services. FedEx SmartPost shipping rates will also increase. Read More. Si...

The last mile or final delivery of a UPS package voyage is where costs add up regardless of distance. The last mile varies from a few blocks to 100's of miles, which is where UPS SurePost can help. Consequently, reducing shipping bills and realizing viable cost savings start with last-mile delivery. Why is the last mile so expensive, with so many shipments going out daily?  Read More.. Since 2006,...

A Remote Area Surcharge applies to UPS On-Call Pickup requests made within specific ZIP Codes within Alaska, Hawaii, and the 48 contiguous states. To determine if your ZIP code is included, refer to the Area Surcharge Listing at ups.com/rates for a listing of pertinent ZIP Codes. Additionally, these apply to UPS Simple Rate packages.  Read More... Since 2006, Refund Retriever has been auditing Fed...

The FedEx oversize charge for many shippers is a shipping expense that cannot be avoided. Many shippers do not know what these are until the charge is on a FedEx invoice. Let's look at the definition of the FedEx oversize charge, the price of the FedEx oversize charge, and FedEx peak season oversize charges. In addition to understanding these changes, we will help reduce the cost impact and show h...

Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inve...

FedEx shipment exceptions are not fun for recipients or shippers. The ability and promptness of a courier service operator to deliver a package without a hitch are at the top of the requirements list for most clients. In a world that prioritizes swift delivery of both services and packages, FedEx ranks as one of the best courier services, with a few delivery exceptions. https://www.refundretriever...

Many shippers notice a UPS Additional Handling charge on their UPS invoice and wonder what it is and why it is so expensive. Additional handling charges are an added fee because the package did not conform to UPS's characteristics. UPS service centers must treat the box differently than the rest. So how much are these fees, and how can we reduce them? https://www.refundretriever.com/blog/ups-addit...

UPS Chargebacks for consignee billed shipments are rarely understood by shippers. Unfortunately, we had a conversation with a UPS shipper that had a nasty surprise on his recent UPS invoice. Upon reviewing the invoice, we found nearly $500 in charges in the invoice category labeled "Chargeback." There were four tracking numbers shipped five months in the past that were rebilled to the shipper. htt...

The FedEx Unauthorized Package Charge is a fee rarely seen by shippers, but when it appears, a shipper will take action immediately! FedEx recently announced general changes to surcharges on unauthorized shipments that require additional handling. Generally, FedEx announces these fee increases in September each year, which go into effect at the beginning of the year. FedEx unauthorized and additio...

There are a few characteristics to ring this bell—packages with an actual weight of more than 150 pounds. Shipments exceeding 108 inches or a total of 165 inches in length plus girth are not accepted for transportation. So if your package is not accepted for transportation, they will still ship it but tack some charges on. Therefore, let's read the fine print from UPS. Packages with an actual weig...

Many shippers contact us with questions about shipping insurance. To start, FedEx does not offer shipping insurance. FedEx offers additional declared value. So let's better understand the rules for FedEx's declared value.  Read More Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and...

Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inve...

Early termination language is a contractual language FedEx includes in aggressive pricing agreements. FedEx can assess an early termination fee if certain events occur due to the customer's actions. The penalty fee could be a set dollar amount of a percentage of yearly small parcel shipping spend. Read More Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries a...

UPS defines a residential surcharge as a residential delivery made to a home, including a business operating out of a home. Furthermore, an additional shipping charge will apply for each residential delivery. However, this fee applies in two cases. If either the delivery address entered or the actual delivery address is deemed residential by UPS. Read More Since 2006, Refund Retriever has been aud...

FedEx defines a residential surcharge as a shipment addressed to a home or private residence. Including locations where business is conducted from home or a shipment in which the shipper designates the delivery address as residential. Read More Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier di...

As a FedEx shipper, there is a 99% chance that you have seen a DAS or delivery area surcharge fee on your FedEx invoice. A delivery area surcharge applies to shipments intended for select U.S. ZIP codes. DAS also applies to FedEx Express and FedEx Ground shipments destined for areas in Alaska and Hawaii that are remotely populated and challenging to reach. Read More Since 2006, Refund Retriever ha...

Coming on the heels of the  2023 FedEx shipping increases, the 2023 UPS Rate Increase is here! UPS announced increases in the 2023 shipping rates. UPS ground, air, and international rates will increase an average net of 6.9% effective December 27, 2022. Read More Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in ma...

UPS announced the 2023 rate increase going into effect on December 27, 2022. Incidentally, the 2023 UPS accessorial fees are a considerable part of every shipper's weekly billing. Subsequently, the UPS ground and air rates will increase by an average of 6.9%. UPS Air Freight rates for the U.S., Canada, and Puerto Rico will increase by an average of 6.2%. The UPS late payment fee will increase from...

The 2023 FedEx general rate increase goes into effect on January 2th, 2023. FedEx Express shipping rates will increase by an average of 6.9% for Domestic, Export, and Import services. The 6.9% increase is the highest increase in years, above the annual increase of 4.9%. Read More Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assi...