The Shipper's Toolbox by Refund Retriever

My FedEx Rewards is a free program that benefits FedEx small parcel shippers. With My FedEx Rewards, shippers can accumulate rewards such as brand-name gift cards from leading retailers due to daily shipping.  Read More Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing ca...

he FedEx Fuel Surcharge is an additional charge applied to shipping rates to account for fluctuating fuel costs. Both ground and air shipping services can have fuel surcharges. Fuel prices can be quite volatile, frequently changing due to various global factors. By applying a fuel surcharge that varies with current fuel prices, FedEx (and other carriers that employ similar mechanisms) can stabiliz...

Shipping errors don't just create operational headaches—they can also trigger unnecessary fees. One of the most overlooked accessorial charges from FedEx is the Missing or Invalid Account Number fee . While it may seem minor on a per-package basis, this fee can quietly add up across your shipping volume if it's not properly managed. A FedEx invalid account fee applies if the shipper does not provi...

For many shippers, the FedEx oversize charge is an unavoidable shipping expense. Many shippers are unaware of these charges until they appear on a FedEx invoice. Let's look at the definition of the FedEx oversize charge, its price, and the FedEx peak-season oversize charges. In addition to understanding these changes, we will help mitigate the cost impact and demonstrate how Refund Retriever's rep...

UPS has changed some rules for AHS and large package measurements.  Read More. Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping? Refund Retriever also offers a solution to al...

Often, angry customers will demand a refund for shipping charges because their delivery was made past the guaranteed delivery date. It is very important to keep a customer happy but equally important to know under what circumstances FedEx or UPS will NOT issue a refund for late delivery. FedEx and UPS both have a money-back guarantee on all ground and express services. Here is a list of common rea...

FedEx defines a residential surcharge as a shipment addressed to a home or private residence, including locations where business is conducted from home or a shipment where the shipper designates the delivery address as residential. UPS and FedEx charge a higher price for residential addresses. In short, this additional charge is due to the inconvenience of delivering one shipment to a single locat...

UPS defines a residential surcharge as a residential delivery made to a home, including a business working out of a home. Furthermore, an added shipping charge will apply for each residential delivery. However, this fee applies in two cases. If either the delivery address entered or the actual delivery address is deemed residential by UPS. Read More.   Since 2006, Refund Retriever has audited FedE...

Many shippers notice a UPS Additional Handling charge on their UPS invoice and wonder what it is and why it is so expensive. Additional handling charges are an added fee because the package did not conform to UPS's characteristics. UPS service centers must treat the box differently from the rest. So, how much are these fees, and how can we reduce them? Learn More. Since 2006, Refund Retriever has...

UPS holiday shipping deadlines are crucial for all shippers. Holidays are usually the most active time of the year for small parcel shippers. Even with a large staff, it is easy for a company to overlook shipping costs in its efforts to keep customers happy. Let Refund Retriever monitor your shipping invoices for late deliveries and billing mistakes. Our late delivery refund technology will automa...

The 2026 FedEx general rate increase is on January 6th, 2026. FedEx Express shipping rates will increase by an average of 5.9% for Domestic, Export, and Import services.  FedEx SmartPost and FedEx One Rate shipping rates will also increase; we will explore those increases in a future blog.  Read More. Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing m...

Effective January 5, 2026, all FedEx shippers will experience shipping rate changes. It is important to note that FedEx Express, Ground, and Home Delivery shipping rates will increase by an average of 5.9%. FedEx Freight rates will increase by an average of 5.9%. We will explore the 2026 FedEx surcharge increases in this blog. Learn More Here. Since 2006, Refund Retriever has audited FedEx and UPS...

UPS continues to modify its pricing. UPS demand surcharges are enormous costs for shippers. UPS started adding to its Peak Surcharges for international and US domestic packages. These modifications are significant and will undoubtedly impact many shippers. https://www.refundretriever.com/blog/ups-peak-surcharges Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries an...

FedEx demand surcharges were traditionally only implemented during seasons with high shipping volumes. Unfortunately, FedEx demand surcharges are being applied on a year-round basis.  Read More.  Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a comprehensive logistics analysis, we help shippers maximize carrier discounts and achiev...

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a comprehensive logistics analysis, we help shippers maximize carrier discounts and achieve best-in-class pricing. Are you paying too much for your shipping? Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually review the entire inventory l...

The FedEx Ground Unauthorized Package Charge is a fee rarely encountered by shippers, but when it appears, a shipper will take immediate action. FedEx recently announced general changes to surcharges on unauthorized shipments that require additional handling. Generally, FedEx announces these fee increases in September each year, which take effect at the beginning of the following year. FedEx's una...

Many FedEx shippers see an additional handling charge on their FedEx invoices and wonder what it is and why it is so expensive. Additional handling charges are an added fee because the package did not meet FedEx's specifications. They have to treat the box differently from the rest. So, how much are these fees, and how can we reduce them? Read More Since 2006, Refund Retriever has audited FedEx an...

The FedEx Fuel Surcharge is an additional charge that FedEx applies to its shipping rates to adjust for the varying fuel costs. Both ground and air shipping services can have fuel surcharges. Fuel prices can be volatile, frequently changing due to various global factors. By applying a fuel surcharge that varies depending on current fuel prices, FedEx (and other carriers that use similar mechanisms...

For many shippers, the FedEx oversize charge is a shipping expense that cannot be avoided. Many shippers do not know what these are until the charge is on a FedEx invoice. Let's look at the definition of the FedEx oversize charge, the price of the FedEx oversize charge, and FedEx peak season oversize charges. In addition to understanding these changes, we will help reduce the cost impact and show...

Today, we're covering a significant development in the parcel world: Amazon and FedEx are teaming up again, after years apart. You'd think news like that would send FedEx stock soaring. Not quite. Let's unpack what's happening and what this means for your business. Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics...

Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping? Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory...

    The FedEx Ground Unauthorized Package Charge is a fee rarely seen by shippers, but when it appears, a shipper will take action immediately! FedEx recently announced general changes to surcharges on unauthorized shipments that require additional handling. Generally, FedEx announces these fee increases in September each year, which go into effect at the beginning of the year. FedEx unauthorized...

Many FedEx shippers see an additional handling charge on their FedEx invoices and wonder what it is and why it is so expensive. Additional handling charges are an added fee because the package did not conform to FedEx's characteristics. They have to treat the box differently than the rest. So how much are these fees, and how can we reduce them? Read More.  Since 2006, Refund Retriever has audited...

UPS defines a residential surcharge as a residential delivery made to a home, including a business working out of a home. Furthermore, an added shipping charge will apply for each residential delivery. However, this fee applies in two cases. If either the delivery address entered or the actual delivery address is deemed residential by UPS. Read More.   Since 2006, Refund Retriever has audited FedE...

The current FedEx late fee is 8%, and the UPS late fee is 8%. However, UPS will increase the late payment fee to 9.8% and apply fees to check payments and paper invoices. Let's dive into these additional shipping fees.  2025 UPS Payment Changes Effective March 16, 2025 Paper Commercial Invoice Services Surcharge: A fee of $10.00 per shipment will be applied to the shipper when the commercial invoi...