The Property Management Podcast with That Property Mum

Are you  a BDM or property manager looking to grow your rent roll, adapt to market changes, or perhaps add more value to your clients? In today’s changing real estate market, BDMs and property managers need to be more proactive, innovative, and adaptable than ever before. With vacancy rates shifting and investor urgency slowing, it’s critical to focus on building strong client relationships,...

Interest rates, mortgages, and refinancing are the backbone of smart investing and successful property management.  Understanding these financial components can significantly impact your approach to property management and investment and can distinguish you as a property manager in a competitive market -  and in this episode we go over exactly that! I chat with Aaron Christie - David&nbs...

In the fast-paced world of property management, it's easy to feel overwhelmed by daily challenges. Whether it's dealing with difficult tenants, navigating market fluctuations, or managing an unexpected maintenance crisis, the hurdles can seem endless. Here’s a crucial truth: success often lies not in controlling every situation, but in how we react to those situations. As property managers and bus...

Feeling tempted to wind down for the holidays? Not so fast!  What if I told you these last weeks could set up your best year yet? As the year winds down, it’s tempting to relax, (After all, it's been a busy year, and we're all more than deserving of a well-earned break!). But this is actually a golden opportunity to take strategic action in your business that will help you attract new clients...

Lead generation isn’t just about tools and strategies; it’s about consistency, action, and the right mindset. By embracing challenges and staying committed, you can position yourself as the go-to expert in your market. If you’ve ever felt stuck in your business or struggled with consistent growth, this episode is for you! I’ll be sharing strategies, personal stories, and practical tips to help you...

When it comes to creating social media content, consistency and authenticity are your superpowers. Social media success doesn’t happen overnight but with consistent effort, the right tools, and a clear strategy, you can achieve amazing results. If you're struggling with what to post, when to post, or how to generate leads consistently this episode is packed with actionable strategies just for you!...

Social media can feel like a daunting task sometimes – but guess what? It doesn’t have to be! With the right strategy and tools, you can set yourself up for success by using social media to grow your personal brand, generate leads, and reduce stress so you can have fun with your business. By focusing on authentic content, planning ahead, and engaging with your audience, you can create a consistent...

One of the foundations of marketing is our personal and business brand. Without implementing this correctly, all our other marketing efforts may not resonate and could make our overall marketing approach much harder. This week, we have a special episode where I take you behind the scenes and share a recent workshop I held inside PM Accelerate on building and becoming an iconic brand. This session...

Are you looking to grow your Real Estate business and improve efficiency in your property management?  As a property manager or real estate agent, you know that every minute counts. Whether you’re managing multiple properties, handling client inquiries, or dealing with endless paperwork, finding ways to streamline your work, leverage technology and learning how to scale smartly, really can ma...

Having a strong digital presence is crucial for any real estate agent. Whether you’re an experienced agent or just starting out, focusing on how you present yourself online will help you build trust with potential clients and grow your business. Maintaining consistency in your digital profile, showcasing your expertise and keeping your brand relevant in the ever changing online world is key and in...

Tired of dealing with rent arrears?   Rent arrears can start off really small with a late payment here or there but if not managed properly it can snowball into something much bigger leading to serious financial stress and legal battles. Rent arrears is a task that must be given attention daily and sometimes we forget the human element involved in managing finances or money. Life happens...

Have you ever wondered if it’s too late to switch careers or start something completely new? Maybe you’re considering a career in property management or need some encouragement to take on a new venture?  If you're curious about starting a new career later in life,  want to learn more on how to balance work with life’s challenges and have motivation to overcome obstacles, or simply want t...

As the property management landscape evolves we are witnessing a new breed of property entrepreneurs coming through who are redefining the industry with innovative approaches, cutting edge technology and a fresh perspective on client service. These trail blazers are not just managing properties, they are transforming the entire business model to create more efficient customer centric and profitabl...

Burnout at work isn't just about high workloads - it's also about how well teams are supported and engaged. If you're a business owner, property manager, or team leader, you know the struggle of managing high demands without burning out your team.  If you want to learn more on how you can improve workplace performance while reducing burnout then this episode is for you! By reducing job demand...

Customer service is the cornerstone of success, going the extra mile for your clients and constantly adding value ensures you stay competitive in the fast movingreal estate tech world. Every touch point matters and when you focus on proactive, value driven communication with your clients it helps build trust, loyalty and creates long term relationships. So if you’re interested in how to elevate yo...

AI is no longer just a buzzword in property management—it's here, and it's transforming how the industry operates. From automating routine tasks to setting new standards for accuracy, AI is an essential tool for property managers looking to boost efficiency, reduce errors, and improve client service. Whether you’re part of a large agency or running a small portfolio, embracing AI can help you stay...

       What if the key to growing your business wasn't just about numbers, but about the community you build and the people you serve? If you're ready to discover how a service first mindset can fuel your business growth, this episode is for you! Whether you're just starting or aiming to take your business to a new level, implementing strategies to best serve oth...

Property management is evolving more than ever so whether you’re a property manager, investor or real estate professional it’s key to stay informed with what action steps to take to stay competitive. By positioning yourself and business as valuable partners to clients and investors - property managers can secure their place in the industry, future proof their business and continue to thrive in yea...

Are you a Property Manager looking to break free from employment? Or perhaps you’re exploring new avenues for business growth? If you nodded yes to either of these then this episode is going to be a game changer for you! Imagine being able to run or start your own property management business without the hefty start up costs or having the feeling of being held back by those financial barriers. &nb...

As property managers, business owners, and entrepreneurs, you're likely grappling with the rising costs, increasing competition, and the ongoing challenge of maintaining profitability.  And this episode is all about addressing those pain points with innovative solutions! We chat with a familiar voice - Brock Fisher who is a leader in property management technology  and Executive Manager...

In the world of Property Management, not setting boundaries from the start can lead to and create problems from tenant expectations and property owners demanding more than what’s reasonable.  A lack of boundaries can create stress, inefficiency and can lead to burnout and without the ability to say no and set firm boundaries from the get-go property managers often find themselves overwhelmed,...

Wouldn’t it be great if we could pick what was going to happen in the real estate industry? Staying ahead of the curve requires not just keeping up with the news but also understanding the underlying trends and then making informed predictions about the future. For many of us, whether we're property managers, business owners, investors, or just curious, getting a clear picture of what's ahead can...

From handling tenant complaints and managing maintenance issues to ensuring timely rent collection and staying on top of the evolving and changing regulations, property managers juggle a variety of responsibilities that can easily spiral out of control. But what if you could turn that chaos into order and elevate your property management game? Well, today we're focusing on inspections and processe...

If you’re wanting to start a property management division and don’t know where to start this episode is for you! We have a special focus on how to start a property management department from scratch and I chat with Alicia McCulloch who is a seasoned professional within the Real Estate industry and who has done exactly that - build up a property management division. Whilst Alicia has faced some cha...

As property manager's we often get caught up in the murky waters trying to solve way more than we should, wasting time and energy on situations beyond our control and losing sleep over issues that are quite frankly not ours to worry about. In this episode we chat with Kirk Stafford who is a Property Management Coach and has been active in the property industry for 40 years now. Kirk shares his kno...