The Property Management Podcast with That Property Mum

Sometimes the most courageous step you can take isn’t chasing the biggest growth possible, it's deciding exactly what kind of life you want your business to support, and then building it that way. In this episode, I chat with Deborah Gidman from Resident Property who shares how she how she went from 14+ years working for others in WA’s property management industry to starting her own boutique agen...

In this episode of the Property Management Podcast, I dive into how digital tools can completely transform the way property management businesses run. If you're feeling bogged down by the daily grind and wishing for a little more time to focus on growing your business, you’re in the right place. I share the digital tools I rely on to automate tasks like email marketing, social media scheduling, an...

For many agency owners, the dream of owning a real estate business begins with the promise of freedom,  time with family, lifestyle flexibility, and the chance to build something of lasting value. But between the vision and reality lies a journey of leadership challenges, financial learning curves, and daily decisions that determine whether that business becomes a burden or an asset. In this...

I’m diving into something that can genuinely transform your business—creating a customer journey that turns leads into lifelong, raving fans. I even share a personal story about selling my property management business. And guess what? I still get messages and calls from clients asking for advice on tenant selection, pricing, and more. Why? Because I built relationships, not just completed transact...

Your business is only as strong as the people in it and your people are only as strong as the systems that support them. There’s a real issue growing in the property management industry and it starts with recruitment. Why do good people leave? Why do some teams feel out of sync, no matter how much you invest in them? And why does hiring so often feel like an expensive gamble? In this episode I cha...

In this episode of The Property Management Podcast, I’m sharing five essential tasks property managers should stop doing to free up more time for what truly drives growth. If you’re tired of juggling endless administrative tasks, tenant screenings, maintenance scheduling, handling inquiries, and marketing, this episode is for you. I’ll dive into each task and explain why they’re better suited for...

What happens when the life you built is no longer the life you are living? It is a question that doesn’t come with easy answers, especially when your identity has been so closely tied to your business, your home, your relationships. In property management, in business, and in life, we need more spaces where it’s safe to be honest about the hard parts. The grief. The endings. The identity shifts. T...

In today’s episode, I’m sharing two simple but powerful strategies to help you generate leads for your property management business. If your lead flow has slowed, these actionable steps will make an immediate difference without requiring a huge overhaul. You can implement them today and start seeing results. First, it’s all about building your network. This isn’t just about exchanging business car...

What if growing your property management business wasn’t about more social posts or flashy ads but instead about smart video content that saves you time, positions you as the expert, and actually helps your clients? Video is no longer optional,  we’re living in a screen first world, where attention is short and competition is high. If you’re still relying solely on proposals you're leaving tr...

Creating a solid follow-up plan is a game-changer when it comes to growing your property management business. By sorting your leads into hot, warm, and cold categories, you can give each lead the attention it deserves. Hot leads need quick follow-up, warm leads need nurturing over time, and cold leads still deserve a spot on your radar with occasional outreach. I’ll also share how my 21-year-old s...

What if your next phase of growth didn’t mean chasing more leads but simply looking after the ones you already have? In today’s competitive and ever-changing rental market, focusing on growth alone isn’t sustainable. If you're signing up 30 new properties but losing 35, you’re not growing, you're exhausting your team, making everyone work harder for the same result, and still feeling like you’re g...

Struggling to keep up with consistent content creation for your social media? You're not alone! In today’s digital world, staying visible and engaging on platforms like Instagram and Facebook is crucial for growing your property management business—but how do you keep up without burning out? With the right tools, you can streamline your content creation process and maintain a steady flow of engagi...

What separates a good property manager from a great one? It’s not just doing the routine inspections, collecting rent, or chasing arrears. It’s being able to have deeper, value-driven conversations with landlords, ones that go beyond the usual transactional touchpoints and actually speak to why they became investors in the first place. And that’s exactly what this episode is all about. Many landlo...

Are you ready for a wake-up call? Property management is evolving at lightning speed, and if we don’t make a shift now, we risk being left behind. But here’s the thing—change doesn’t start with the market, the clients, or the economy. It starts with us. As property managers, we hold the power to shape the future of our businesses, our teams, and our industry. No more waiting for the perfect moment...

What if the energy you bring to a room was the secret to better client relationships, team morale, and more momentum in your business? We’re not talking fluffy motivation here, we’re talking about real, tangible shifts in how you show up as a leader in your business and life. Because if you’ve ever walked into an office, a landlord call, or a team meeting and felt the weight of low energy then you...

In today’s fast-paced property world, doing it all yourself is no longer the smartest strategy. Discover how outsourcing key tasks and embracing the right tech tools can completely transform the way you manage properties, boosting your efficiency, strengthening client relationships, and helping you reclaim your time (and sanity). If you’re ready to scale without burning out, this is the game-chang...

What would shift if you finally stopped playing small and owned your worth, especially when it comes to money? In property management, it’s easy to slip into hustle mode. To feel like you have to compete on price, chase clients who don’t value you, and hold back from raising your fees or starting your dream business because it doesn’t feel realistic. But what if the problem isn’t the industry but...

If you're feeling the weight of stress and overwhelm in your property management career, you’re not alone. In today’s episode, we’re taking a step back and diving into personal insights from a transformative retreat in Bali. How this retreat helped them break free from the stress and overwhelm so common in property management. If you’ve ever felt the pressure of juggling client demands, property i...

What if the reason your business isn’t growing has nothing to do with your systems or your skills and everything to do with how you see yourself? In property management, we’re experts at holding it all together. Juggling the inspections, the emails, the team questions, the urgent calls. We’re flat out keeping the wheels turning. But somewhere along the way, we start to shrink. We default to ‘doing...

If picking up the phone makes you feel anxious, sweaty, or full of self-doubt, you’re not the only one. We’re diving into what cold calling really feels like, why so many of us avoid it, and how to rewire your mindset so it actually becomes one of your most powerful growth tools. We get real about the fear of rejection, the pressure to sound “perfect,” and the impostor syndrome that creeps in when...

Behind every growth focused property management business is someone working tirelessly to build trust, generate leads, and convert prospects into long term clients. Growing your rent roll isn’t about one secret trick. It’s about showing up on the phones, in the follow ups, and with a message that speaks to the pain points property investors are feeling right now.  Whether you’re a property ma...

Struggling to turn followers into clients? Your shortcut to smarter marketing. Learn how to blend organic content and paid ads into one powerful strategy that builds trust and gets results. We dive into why organic content, like social media posts, behind-the-scenes videos, and client testimonials, is your secret weapon for building credibility and long-term relationships. It’s all about showing u...

Growth - It’s the one word on every property management business owner’s lips right now but also the one thing that feels harder than ever to achieve. Whether it’s privacy laws, limited building activity, or just the competition out there, growing a rent roll today is tough. Growth isn’t just about more properties; it’s about smart decisions, financial strategy, and knowing when and how to in...

AI is changing how people search for property managers. Are you showing up where it counts? Discover how tools like ChatGPT are reshaping the way potential clients find and engage with your business. You’ll get easy-to-implement strategies to boost your visibility in AI-powered searches, no tech background required. In this episode of the Property Management Podcast, I dive into the impact that AI...

What if growing your rent roll wasn’t about more doors but about smarter numbers? Many property management business owners get caught in the growth trap chasing more properties without realising that profit per property is the true measure of success. If you’re serious about building a sustainable, sellable, and profitable rent roll, understanding and improving your AAMI (Average Annual Management...