The Presence Lab

Send us Fan Mail What in the world happened to Yahoo? Once valued at 120 billion, Yahoo finally got sold for less than 5 billion to Verizon. Every CEO the company hired only made matters worse and most of them should have gone to jail for management malpractice. How did this once incredibly valued company become the joke of Silicon Valley and what lessons are there to learn? Support the show

Send us Fan Mail When do you think people stop asking the questions ‘why’ and ‘what if’? The answer is a shocker and it will definitely cause a change in your behavior. This is one of the neatest pieces of research Jason has come across in a long time. You’ll love it. Support the show

Send us Fan Mail During his book research one of the CEOs of a company he was studying told Jason a story about customer service that he’s never forgotten and frequently shares with others. Here it is for you to borrow and tell. Support the show

Send us Fan Mail One of the observations made by Jason and his research teams is that truly great companies keep all their doors open believing it leads to transparency. Can something so simple really make a difference? Listen and find out. Support the show

Send us Fan Mail It’s taken a long time but most businesses now get it. They know they need a set of guiding principles or values in order to achieve their full potential. Imagine, taking the concept of having a set of values one step further; to your home and family and teaching your children the family values the same way you teach them their ABC’s or to count to 10. Here’s the story of one man...

Send us Fan Mail It’s a fact; the more priorities you have the less effective you are. Maybe it’s time to prune the number of priorities you’re chasing. Find out how in this episode. Support the show

Send us Fan Mail If you lead other people at work or at home there’s a big question you’ve probably never asked them. It’s knowing the answer to this question that allows you to lead them. Support the show

Send us Fan Mail Each year Jason conducts somewhere between 700 and 1,000 conversations in preparation for speeches. During the past week –a rare week of being off the road - he had 36 conversations with leading entrepreneurs, academics, heads of not-for-profits and CEOs and Presidents for upcoming speeches. He finished the week’s work having figured out what he believes is the single most importa...

Send us Fan Mail Jason travels between 200,000 and 360,000 miles a year on research, consulting and speaking and he’s been doing it for many years. Along the way he’s developed 15 tips that will make your travel life easier and more productive. Even seasoned travelers will learn valuable tips from the guy whose flown 10 million miles on business. Support the show

Send us Fan Mail Almost 70 years ago Abraham Maslow put forth an idea in a revolutionary research paper titled, "A Theory of Human Motivation" that all people are motivated by five primary needs. His original findings have been validated by hundreds of subsequent studies and surveys. Do you know the five needs? Do you know how you can use Maslow’s work to make your enterprise lightning f...

Send us Fan Mail One of the twelve labors of Hercules was cleaning out the stables. Sometimes all of our stables – the house, the car, the office, the purse and briefcase - need a good cleaning out. And, you’ll be surprised to learn that many benefits accrue from cleaning up. Support the show

Send us Fan Mail Once in a while, even the best among us, either screws up and makes a mistake or error in judgment and ends up disappointing a customer and/or making them angry. Here’s the best way to handle the situation when that happens based on the research from Jason’s bestseller, The High-Speed Company- Creating a Culture of Urgency and Growth. Support the show

Send us Fan Mail Words are like eggs dropped from a great height. You can’t call them back or ignore the mess they’ve caused. In this episode of The Game Changer’s Jason discusses the power of words with an intensely private and personal story he’s never told publicly before. Support the show

Send us Fan Mail When you make a conscious decision to make growth a guiding principle of your company everything changes for the better. In this episode Jason talks presents the 10 great things that will happen when you decide to grow your business nonstop. It’s a Life Changer! Support the show

Send us Fan Mail Do you have something big and important enough in your life that you’re willing to be seen by others as being foolish? Henry Ford did. Bill Gates did. Steve Jobs did. Charlie Chaplin did as well. Maybe it’s time to step to the pump and find something in your life you feel so strongly about that you’re even willing to be deemed foolish by some. Support the show

Send us Fan Mail Are you away from home on business too much? Do some of your work days seem too long and hard? Ever want to chuck it all? Ever feel bummed out and depressed at how tough and long the journey is? Jason argues we need to be thankful for being allowed to practice our craft and puts things into perspective. Support the show

Send us Fan Mail Jason and Dale talk about customer service and where the decision to serve the customer must take place; based on a real life example at Delta Airlines. Support the show

Send us Fan Mail Jason is traveling in the Middle East on a speaking tour and he and Dale were unable to secure a high quality audio line to do this week’s podcast. In its place we’re urging you to listen to or listen again to the episode that has generated the biggest response of any episode. Originally it aired as Episode 66: Exceed Everyone’s Expectations Every Time. This episode reveals the si...

Send us Fan Mail Jason tells the story of River Valley Bank, based in Wausau, Wisconsin, USA, which was founded by immigrant farmers to America’s Midwest who started with one cow and a vegetable patch and, which has become, a highly successful and powerhouse mid-size bank through nonstop innovation. You’ll learn how innovation can come from the most unlikely places and events and how one small see...

Send us Fan Mail This episode explains the nine primary reasons that people hesitate and how to overcome each of them and you’ll learn the words that were shared with Jason by an early mentor and had guided him during his entire career. Support the show

Send us Fan Mail Jason was in the middle of a 17,000 five city speaking tour when host Dale Dixon caught up with him. Based on Jason’s research they discuss whether or not a recession is looming, the biggest challenge facing businesses right now and conclude with something shocking that happened to Jason in Mexico. Support the show

Send us Fan Mail Every time you say to someone, “I’m so busy,” or, “my schedule is so jammed,” what you’re really saying is that your life is out of control and you’re not in charge of your own destiny. Here are seven steps for getting control of your calendar and your life. Support the show

Send us Fan Mail The Gig Economy: Millions of people don't work for a company; they work for many. Gain remarkable insights into the new gig economy and learn how to be prepared. Support the show

Send us Fan Mail This week’s edition of, The Game Changers, reveals the single most powerful and important question you’ll ever ask as you’re about to begin doing business with someone. IT’s a simple question that will change your entire life. Nothing more needs to be said. Support the show

Send us Fan Mail Average performing companies have 372 priorities. Above average companies have 21. That means above average companies are outperforming average companies by 17 times. Reducing the number of priorities companies are tracking from 372 to 21 means doing away with a lot of stuff that will take care of itself. This episode of, The Game Changers, takes its lead from Peter Drucker who sa...