The Presence Lab

Send us Fan Mail Episodes of The Game Changers always rely on the research for Jason’s bestselling books and the fascinating people he meets during the course of traveling hundreds of thousands of miles each year. But, in this episode opens up and reveals a personal story he’s never shared before and the four e invaluable lessons he learned that changed his life. It’s a must listen podcast. Suppor...

Send us Fan Mail This episode will strike terror in the hearts of anyone involved in sales. Several fascinating studies have repeatedly proven the efficacy and financial benefits of constantly changing things up, shuffling portfolios and changing account lists. Learn about the fascinating research in this edition. Support the show

Send us Fan Mail At the end of 2015 Jason read about something Mark Zuckerberg, the CEO of Facebook planned on doing in the coming year. He decided that if it was good enough for Zuckerberg it was good enough for him and he made a promise to do the exact same thing. The results of his New Year’s resolution have been amazing. Not sure how it worked out for Mark Zuckerberg but it can make a huge dif...

Send us Fan Mail Out of the more than 1000 keynote speeches and teaching assignments that Jason has delivered in every state, province and nearly 100 countries he’s only found himself speechless on four occasions. Recently, after being introduced as the closing speaker for ComEd’s Key Manager’s Meeting in Chicago, he took the stage and it happened again…he looked out ta the audience and almost did...

Send us Fan Mail Jason guesses he’s stayed in more than 3,000 different hotels during his career and his favorite hotel will surprise you. Recently, while staying at that hotel, he was engaged in one of those unplanned, spur of the moment conversations with a man standing next to him in the lobby. It turns out the man is the owner of the hotel and a dozen others. During their conversation, he shar...

Send us Fan Mail Does your customer service suck? The only way to find out is by being your own customer and experiencing firsthand how you treat your customers. Here are seven steps for dramatically improving customer service. Support the show

Send us Fan Mail At least once a year Jason has lunch with Russ Colombo, President and CEO of Bank of Marin, a highly successful bank which has enjoyed remarkable growth under Russ’s stewardship. This year they decided to bring their spouses. While comparing notes they discovered both couples had been together since they were twenty, were celebrating big anniversaries this year and that’s where th...

Send us Fan Mail Many years ago, a woman named Laura, who was my assistant, walked into my office, laid down a bunch of memos and letters and said, “That letter you wrote is the worst letter I’ve ever transcribed in my life,” adding, “you should be ashamed of yourself!” And, then, she proceeded to give me a lesson I’ve never forgotten and use every day. In many ways it wasn’t only a game changer b...

Send us Fan Mail We receive a lot of mail from people asking what they can do to change or transform their company from the bottom or the middle. Many of these emails express utter frustration at feeling stuck in a company that doesn’t get it. Here are Jason’s thoughts and advice on making an impact from the bottom or the middle. Support the show

Send us Fan Mail This week, in preparation for a speech in Arizona, I interviewed Patsy O’Brien, the Chief Operating Officer of Smith & Howard, an accounting and advisory firm in Atlanta, Georgia, a firm consistently rated the number one CPA firm in America by INSIDE PUBLIC ACCOUNTING. At the end of a great conversation Patsy said, “Wait a minute, there’s one more thing I need to tell you abou...

Send us Fan Mail Peter Drucker said culture eats strategy for breakfast, your research really illustrates that point. (Jason, pick it up and illustrate with a story). When you talk about a lean culture, what do you mean? In your book, Less is More, you identify eleven leadership traits behind creating the culture. While we don't have time to go into all eleven. Give us one or two that a leade...

Send us Fan Mail What can you learn from the most successful companies? The research shows top performers consistently master the art of creating and sustaining organizations where everyone thinks and acts like the owner. In this episode of The Game Changers, Jason shares the story of Billion Dollar Brad and details the way to make every employee feel like the owner. Support the show

Send us Fan Mail Need some help supercharging meetings within your company? Here are six things to do to make every meeting exciting and productive. Support the show

Send us Fan Mail In preparing for five upcoming speeches to five different companies in five different cities Jason was tasked with five different assignments. One company wants to get everyone on the same page. Another wants to their workers to embrace radical change, another fears a new onslaught of competition, still another is struggling with finding, engaging and keeping its workforce and oth...

Send us Fan Mail Do you love stories about fast growing remarkable companies with nothing but upside potential? Here’s a story about a company that has increased their revenues ten times in fifteen years. High tech? Nope. Healthcare? Nope. A new App? Nope. Try… you’ll love how this company keeps everyone on the same age shooting at the same target. Support the show

Send us Fan Mail Have you ever noticed that some people just seem to be luckier than most and go from strength to strength and win to win almost effortlessly? Have you ever been tempted to mutter under your breath that you’d like to be as lucky as they are? Here are a couple of basic truths about getting lucky. Support the show

Send us Fan Mail Last week I spent some time with a CEO in the middle of a 26 billion dollar merger. He was talking about the challenges of getting both companies on board the same culture and had some startling, revealing and spot on advice. Support the show

Send us Fan Mail It’s been said that luck occurs when preparedness meets opportunity. Most fortunes and successful careers have been created when someone sees something, instinctively knows it’s going to be a winner and finds a way to put themselves in the front of the parade. But, how do you find the parades in formation so you can get in front? That’s the subject of this edition. Support the sho...

Send us Fan Mail We’re all in a hurry. We feel like we’re responding to one problem after another and if we fail to act fast every delay is potentially deadly. It’s almost as if we’re trying to put out the latest fire with no time to get the whole story. This edition teaches why you should make sense first and judgments second. Support the show

Send us Fan Mail In Podcast 93, listeners learned the question that Jason asked thousands of times each as part of his research, “What’s Keeping You Awake at Night These Days?” That question has been the basis of each of Jason’s eight bestselling books and so we asked you, the people who listen to the podcast to share what’s keeping you awake at night these days about your business? You submitted...

Send us Fan Mail The two biggest markets in the world are ‘consumer technology’ and ‘escape from consumer technology’. What’s your role going to be in the new world and are you developing the skills that will allow you to achieve your full potential in whichever you choose? That’s’ the subject being discussed in this podcast. Support the show

Send us Fan Mail All of Jason’s bestselling books on leadership, speed, change, innovation and reinvention have occurred as a result of asking CEO’s, leading entrepreneurs and business people one question, Here’s your chance to be learn that question and be involved in selecting the title and subject for Jason’s next book. Support the show

Send us Fan Mail Jason was in Sri Lanka doing a speech and leadership training for MAS Holdings, a truly exceptional company that does business worldwide. While listening to one of the company leader’s talk about culture he was stunned when he heard the leader say, “What we have here is a culture of defiance!” Later, Jason realized that every great company has a culture of defiance. Defiant cultur...

Send us Fan Mail At the end of a newsletter that Jason received there were six tiny stories; each being one or two sentences long. He read them, thought about them all day long and went through the day with a smile on his face. Maybe you will too. Support the show

Send us Fan Mail If you spent too much time listening to the pundits and all the self-serving, wannabe, not so bright folks who call themselves journalists, you’d be running for cover. Are things as bad in the US as people say? I don’t think so and this week’s podcast features some facts and thoughts that you should know and act on. Support the show