The Nifty Thrifty Dentists

Why is the front office so difficult for many doctors? It’s a lack of knowledge and the fear to say, “I don’t know what I’m doing”. What are some of the most common questions? How do I deal with the doctors? The front does not get the same kind of training that a doctor may get. A lack of communication and a lack of training creates a big disconnect. There is no school for front office like there...

Dr. Rajan Seth- Dr. Seth moved from England to Cincinnati to become an American student and did a degree in Finance at the Ohio State University. He did a GPR and started a practice in Delaware, Ohio. He fell asleep at the wheel on the way home from work, and the accident made him shift his perspective about what he wanted out of life. He decided to pick up and start fresh in Arizona. He suggests...

Show Notes Dr. David Epstein- Wonderful Dental He started out as an electrical engineer but decided on dentistry after meeting a dentist in a bridge tournament. While in dental school, he ended up working well with kids and went into pediatric dentistry. He enjoyed a 50-year career in peds. Tips for working with children: Speak softly to calm a child and force them to listen. Pay attention to all...

Kinzie Hess Broxon answer viewer questions about PPO insurance and how to approve your claims and lessen appeals.

Show notes Cash Flow Quadrant- Job, Owning a job that needs you, Expanding to a managerial role, Passive investments Same Page Mastermind There is a difference between owning a job or being relied heavily on for the success of your practice. The ideal is investing in passive income that you are informed about. Step 1- optimize your business Step 2- find knowledgeable people that can help you inves...

Show Notes Dr. Nate Jeal, Dental Authority Marketing, owns 6 practices with his wife and enjoys time with his 4 kids. He’s too busy for social media drama. Why did you get into marketing? It’s such a polarizing group. Dr. Jeal says it’s better than being considered in “sales” The marketing aspect allows him to spend the limited amount of chair time he has on doing higher revenue procedures or more...

Show notes Dr. Herzog is a practicing dentist and board certified oral implantologist who places a large number of implants as a focus of her practice. She found with Neil’s marketing created a huge boom in her patient load. She began a group called Implant instructors that did courses in Puerta Vallerta. Neil started with adwords, which is now Google Ads. After doing his own thing and finding dec...

Show Notes Callforce- Cory Pinegar Callforce is your phone team of superheros that help appoint hygiene patients. They charge you per appointment set, so you’re paying for effective leads. Callforce focuses on afterhours calling to increase the likelihood of reaching patients. The majority of people who work for Callforce have dental experience, so they can be knowledgeable and effective on the ph...

Reuben Kamp- Darkhorse Perksoft out of Milwaukee was hacked and affected over 400 practices by a ransomware that currently has no solution. Two-factor authentication when available is always going to be a good idea. Darkhorse has personal ID that protects their clients, and given the current hack, they went back through to reevaluate their security to keep their clients safe and double check all o...

Vivos addresses the core issue of airway obstruction via DNA sleep appliances. Dr. Liao discusses that typical nightguards for grinding are only giving the teeth a new surface to grind on, rather than fixing the problem of airway obstruction to stop the symptoms. By focusing on maxillary placement and allowing the mandible to follow, we can affect the airway to improve sleep and allow the body to...

Show Notes Kirpa Sudwick - The Bachelorette Hygienist Dr. Nguyen is a huge fan of “The Bachelor” and has watched since season 1. Kirpa is from a family in dentistry. Her father is a dentist, and helped inspire her to pursue hygiene. After a failed relationship through a dating app, her friends joked that she should apply and surprisingly got a call back. Her dad thought it was hilarious and her mo...

Show Notes Smile perfected was created by a dentist with the struggles and challenges an office faces. Average office does 2 zooms per year, but this gives you a more favorable patient experience and an easier sell for the dentist. They use the prophy plus approach. By removing the pellicle layer, you get better whitening. It addresses the pain points of time and cost for the patients. A new pract...

Show Notes Scott Leune is the founder of Breakaway seminars The landscape of dentistry is changing from what we used to know. There are Super DSOs, mid sized groups to about 100 practices, private multiple practice owners of 5-30 practices, direct to consumer offices, and even dental insurance companies owning practices. Solo practice dentistry is changing. We have to learn how to better run our b...

Dr. John Wayland and Dr. Heath Hendrickson of Western Surgical and Sedation What led them both to a practice focusing on 3rd molar extractions Dr. Wayland has removed about 30,000 3rd molars while Dr. Hendrickson has done over 90,000 Dr. Hedrickson says the impacted teeth are much easier than fully erupted ones. Taking the teeth out before the roots grow can make a simple mental shift to make remo...

Legwork is a dental support platform aimed to engage your patients from the first point of contact. They have services that range from increasing search rankings, patient contact methods, and website s designed to get your practice connected to your community Before the first new patient appointment, Legwork sends a pre-appointment comfort survey to assess what will give the patient a great dental...

Compassionate Finance works with patients to make dentistry affordable for someone that may have a lower credit score, but consistently pays their bills. Their team trains your office to present the option to patients, while a second team works on the patient side to keep them on track or work with issues. Questions: Do I get full payment up front? They recommend offices to take 20% as a down paym...

Maverick was at the forefront of online education Now they are taking it old school with their Maverick dental conference This isn’t stuffy CE with a dinner and open bar. Not only will you learn, but you’ll build relationships IRL Releasing content in small chunks creates manageable small changes that lead to big results without getting overwhelmed. How do I create staff accountability? I make the...

Dr. Armen Mirzayan is the founder of Cad-Ray and has trained thousands of Dentists in Digital technology. The scanner provides excellent digital impressions for lab work. Clean and clear surfaces are still important with digital impressions. The visuals can smear on the margins and affect your outcome. Milling does not recognize a $10k machine from a $110k machine, it is about making a good scan....

Dr. Zak Allmand and Jonathun Catapano of Apex Payment Solutions show their payment portal. It is an integrated “pay it now” button to put on your website. The link goes to their secure payment site for online safety and let you choose the info fields to include so it lines up best with your system Online funds batch per day and make reconciling much simpler There is an automated payment option on...

Show Notes Thomas Doan President of the Florida Academy of Cosmetic Dentistry Why would you want to join an organization? It is an extension of the community and core culture. Organizations provide mentorship, motivation, networking and sharing ideas The best way to connect with FLACD is to talk to a member to find out about what they do and how they can help you improve. This year’s meeting is Hy...

Drew Sparks from Swell, a review and marketing platform. Dr Vo has seen a huge increase in reviews in his own practice in the 7 months since starting with Swell. Their reviews are focused on Facebook and Google sites, and they are expanding features to interact with patients. The webchat feature is a simple plug in with your website. The plugin captures the potential patient’s name and phone numbe...

Show Notes Vlad Kostovski is with Nextiva, the 6th largest telecom service in the country with over 100,000 customers. They have 8 points of service (8 towers to work from) so you have shorter travel distance for better call quality. One thing that makes Nextiva different from their competitors is that they run at 40% capacity, so updates to service will not cause interruptions. Some of the great...

Show Notes Sean Ryan is part of Medidenta, Prophy Magic, and Whiter Image. Handpiece buyback deal- Medidenta – They will take back ANY handpiece and you get a new handpiece of equal or lesser value for HALF OFF! And they even pay for shipping! They offer air free highspeed and surgical lines. Unless a company is a manufacturer, they are coming from the same distributor. They come from the same pla...

Show Notes Dr. Leonard Tau, Dental Director of Birdeye, Host of Raving Patients Podcast, and dental marketing consultant. As a marketing strategist, he helps design marketing plans in a step wise process. By using the proceeds of the previous step to fund your marketing plan, you compound your investment. The process involves a zoom conference about your goals and objectives. Dr. Tau has a one tim...

Show Notes Kristyn Ivey is a professional organizer, owner of For the Love of Tidy, and podcast co-host of “Spark Joy” that uses the Marie Kondo Method with her clients. Her ah-ha moment was when she felt stress as an engineer and read the book "The Life-changing Magic of Tidying Up" as she decluttered her life, she felt less stressed. She was able to devote time and attention to things she valued...