The Nifty Thrifty Dentists

Michael Bonnano is the CEO of Performance Partners and Virtual Support Solutions. They use the Bank Methodology to improve patient case acceptance. As a past practice owner, he understands the issues dentists face. The average offices are missing 87-250 calls per month. By providing call rollover, you can greatly increase your ROI. Their training to meet the high caliber response of a practice mea...

Jay Glazer, Shira Friedman, and Howie Friedman are from Crazy Dental Besides hoarding, why are we having supply issues? Are they getting better? Our first problem was masks because they are mostly produced overseas. Those countries kept them for themselves. Gowns may have a material shortage that affects production. Right now they are confident in their supply for K95 masks and gloves. They feel t...

Sean Ryan and Dr. Carlos Ramos of Medidenta and Prophy Magic Dr. Carlos Ramos is originally from Brazil and is an endodontist. He has several patents on Apex generators and spent years training and perfecting endodontics. He now works full time for Medidenta to help grow their endo products and training. Several years ago, they created an air-free handpiece. Originally it was used for ortho to inc...

Dr. Ron Nguyen is the CEO of Ultralight Optics. He designed a face shield while in dental school, but put it away because people wondered why you’d ever need a face shield, much less how to wear one with loupes. When the pandemic struck, they pulled out the molds ready for action. It works with a 5.0 light and flips up while you are taking a break. Very little light is reflected back, so your ligh...

Evan Reynolds of Dental Space Advisors works almost exclusively with dentists to help negotiate their leases and target locations for a new startup practice. What is your suggestion for dealing with landlords? We have found that the most effective thing is to reach out to them personally, not necessarily a form letter or even his company contacting them as a third party. Most landlords have been w...

Laura Hatch is the CEO of Front Office Rocks/ Team Training Being married to a dentist, she found herself managing a new startup in Baltimore and then again in Southern California. After seeing the same problems and need for continual training for the front office, she decided to create a team training that could be done anywhere. After opening up in 2008 in one of the most challenging markets in...

Dr. Justin Bhullar and Dr. Paul Etchison Justin has practices in Alberta, Canada and Paul is outside of Chicago. What should doctors be thinking about right now? We are hoping there is some lead time to prepare, but there are a lot of questions as to what it will look like. Even if we open as usual, expect a drop in production due to patient hesitation and budget or benefit loss. Consult with your...

Sean Hamel is CEO of Grow Practice Grow, a marketing company created out of a need in dentistry. They do websites, SEO and strategic marketing. As a past professional musician, he learned the importance of branding themselves by doing things outside the box. It comes down to building relationships. Because of the mass closures, it will be a bit like starting up all over again. Doing things with in...

Keanu Oliva is from Value Driven Ads which provides marketing typically for implants, but they have shifted slightly in their methods given the current situation. By advertising for emergency care, you have an opportunity to continue to advertise your business. Help sustain your practice by changing your focus. They are offering to help 50 practices for free to get their emergency marketing plan t...

Aaron Boone is CEO of MVP Mailhouse. How are you doing and how is the business doing? It has been a change helping with homeschooling and getting time with family while still trying to get work done. From a business standpoint, they are feeling the effects because they only cater to dentists, and they are all at a standstill as well. As a leader in direct mail for dentists, what are some action st...

Mike Buckner from Weave says they are adjusting to working from home for the last 3 weeks. It has been a big shift for him to go from traveling frequently to being at home. This situation will change normal going forward, and it can be a great time of innovation. We expect to see a lot of technology moving to touchless processes. Just like 9/11 changed the way we fly, COVID-19 will change how we d...

Xana Winans is the owner of Golden Proportions Marketing. She is both a speaker, business owner, and spouse of a dentist. She says she’s a Boy Scout in hiding and well-prepped for this pandemic. Golden Proportions started 20 years ago to be a company solely for dentists. They cover everything from marketing and branding to call tracking. If we are open, we need to let patients know we are there. B...

Barb Stackhouse of More to Life/ Profit First is a hygienist who went into dental education and consulting. She was introduced to the book “Profit First” and began to use the concepts with her clients. What is “Profit First”? This is additional profit, not the owner’s pay. There is a difference because you are both deliver the service and own the business. You are doing two roles, but you typicall...

Evan Lazarus of Simple Impact Media is seeing the impact of COVID-19 on the dental industry. In talking with an oral surgeon who is a client, he mentioned the doctor knows he will get the virus, but it is a matter of when. When the rest of the industry comes to terms with that, we can get back to work. If your office is still open, people need to know that you are there. People are already inundat...

Tim Twigg is the co-owner of Bent Ericksen HR. We are focusing on HR amid Covid-19 closures. The new HR6210 bill was signed. It starts on April 1st and ends on December 31st. There is a 30-day grace period from March 18th-April 18th. It applies to companies with less than 100 people. They will initially focus on compliance. Being able to qualify as an employee is a rather stringent process. For em...

Dr. Scott Leune is from Breakaway Seminars. All of your seminars are based on being prepared. Did you ever see this coming? No, but there are lots of things we can do to prepare for the next wave of opportunities. While we are concerned about what is happening, we can be excited about the new plans for entrepreneurship. In many ways, we are opening like a startup again. It's a good time to look at...

Kinzie Hess- Broxson is the cofounder of Dental Logic. During office closures, this is a great time to clean up the outstanding insurance claims to bring income into your office. Insurance build in is the first aspect to clean up. By putting group numbers together, updating plans for all patients is simplified so that changes apply to all the applicable patients at once. This makes verification ev...

Justin Puckett is a founder of MB2, a practicing attorney and accountant. With the government discussing mandates that use the verbiage of emergencies as “life-saving”, what does that mean for us as dentists? The aim is to keep people out of emergency rooms when possible. If a staff member is uncomfortable with working, they should be able to stay home unpaid. If a team member gets infected, can t...

Kyle Wallace is the founder of Wallace Specialty Insurance. He only works with dentists, and started originally with malpractice and has moved into other areas of insurance that apply to practice owners. The recommendation was that you could continue to practice for emergencies, but it is ultimately at the discretion of the dentists, not a mandate. With no mandate, be aware that there are no pande...

Zak Allmand from Apex is in a special position amidst this unique health and economic crisis. How has it been as both as a business owner and a practicing dentist? He is dealing with the same struggles as you. He is keeping things running at his own office, but also want to keep Apex going. The goal of Apex is to support his colleagues. Apex is doing a call savings analysis for new customers, but...

Ruben Kamp of Darkhorse Tech states that one of the biggest problems faced by offices right now is their server being onsite will need remote access. What are some of the security issues? Remote access is typically sporadic, but we are now dealing with lots of new devices and security levels, so it’s even more important right now. All setups need Antivirus, malware, ransomware, and firewalls as a...

Mango Voice has offered lots of online and web features with their service. Today he is going over how to use some of these features to help your practice during reduced or closed hours. To forward calls, go to the switchboard and drag and drop the line connecting to the line you want. Click on external transfer. Click transfer and continue by entering your number you would like the calls to ring...

Dr. Raghunath Puttaiah is a specialist in infection control, OSHA compliance trainer and epidemiologist. Do you recommend closing or only seeing emergencies? As trained dental professionals need to use common sense and use what we know. Use screening procedures and continue seeing emergencies with caution. Try not to do high splash procedures and post the protocol in your office and on social medi...

Dr. Justin Bhullar is the founder of High Performance Practice. He started looking at joining the best practices in his fourth year of dental school. He ended up in Canada as an associate. He then purchased several rural practices that he managed remotely. After selling he tried other practice models including startups. Today he has six practices in Canada and manages them from Florida. He thinks...

Kelly Schwartz FB Live Kelly Schwartz and Minal Sampat are joining forces Kelly and his wife Anna have been teaching dentists how to become CEOs of their businesses. The focus has been on systems and patient retention. Minal specializes in marketing and acquiring new patients. They are doing a May 2nd conference at Dentsply Sirona in Charlotte that is limited to 75 people. The focus is growing you...