The My Practice My Business Dental Podcast

Send us Fan Mail The pro's and con's about what fee you attach to those insurance claims.  Support the show

Send us Fan Mail We've all been there, sleepless nights, irritable bowel syndrome, tension at home, all because of that "one employee" who you know is aggravating you and your team, let alone your patients. But you just don't have the courage to tell them "you're fired." Doc, learn to just "let go" and trust it will get better. Support the show

Send us Fan Mail Here in Utah we are working on State Laws that will help dentists in all States when it comes to protecting our patients, and being paid fairly for the services dentists provide. Think about this, if "up-coding" of procedures is a felony, why are dental insurance companies allowed to "down-code" procedures to get gain? Support the show

Send us Fan Mail There's a certain segment of our dental training that doesn't get the attention it deserves, and that is preparing for retirement. 95% of dentists are not prepared! There are many reasons that prevent dentists from preparing, and most of the time it comes down to profit margins on the dentistry they provide. If dentists are busy in their practices, they've made payr...

Send us Fan Mail As if being a dentist isn't stressful enough, we also get to deal with the second highest cause of stress in the workplace, that of blending together the people who work for us. In this episode we discuss reasons for dental office conflict, how job titles often times cause issues, and how to fix issues with team members before it becomes a problem.  Support the show

Send us Fan Mail Direct operating costs are to be viewed on an hourly rate. Knowing this number is mission critical in setting your fee-for-service fees, and determining if a particular dental insurance is worth being a provider for. As in any business, profits and profitability are key to maintaining a thriving and successful practice. Support the show

Send us Fan Mail In this podcast you will hear about discussions I've had with colleagues on things they have learned from the Covid-19 pandemic. They discussed with me things they are grateful they did, and things they wished they could have done, and things they have learned from our training that have helped them with their dental practices. Support the show

Send us Fan Mail Stop making up excuses for not offering ridge preservation on every adult extraction. It should be your patient's choice, not yours. Oral Surgeons, of all dental colleagues, should know better... I was shocked with my neighbor's story. She would have been happy to pay for the procedure had she have been given the option. Never judge a patient on whether they can pay for...

Send us Fan Mail It's time to start training your patients, if you haven't already, that dentistry isn't free. Support the show

Send us Fan Mail Not charging for the amazing dental services you provide hurts you Doc, and your dental team. Support the show

Send us Fan Mail Learning new skills, going through new trainings, purchasing new technology all requires change. Maximizing those skills, trainings, and technology requires implementation. In this podcast we go over how to make change happen! Support the show

Send us Fan Mail During this tough time for most dental practices, we wanted to give back. We have gone virtual with our training, and there are no up-front costs. We don't make money unless you make money. Dental Consulting the way it should be! Call us today and get scheduled for the most incredible dental business training you will ever see.  Support the show

Send us Fan Mail After reading several publications in the dental industry with regards to increasing production within our dental practices and mastering insurance protocols, it's safe to say the status-quo with what has been taught for years is alive and well. No wonder we had so many bankruptcy's in dentistry last year. They still don't get it. MPMB has the answer. Just ask our w...

Send us Fan Mail It's amazing how we have become, or have limited ourselves, into being "task managers". What makes a "task thinker"? Someone who is usually educated, either with lots of formal education, or on-the-job learning, not training. Task thinkers are able to problem solve, think outside of the box, and more quickly adapt and overcome problems. I believe anyone ca...

Send us Fan Mail This is without a doubt one of the toughest times I've seen in our Nation. Lots of shaming and bullying going on with dental networking groups within our state, dentists just trying to hold on as they are still seeing patients that are willing to come in. Misinformation, conflicting information, and decisions trying to be made as to how best to handle what is going on in the...

Send us Fan Mail An office manager on day two of our training said to me, "I went home and told my husband that I knew I wasn't crazy. I knew there had to be a better way to present treatment, and actually get paid fairly for it. Not just with PPO insured plans, but also with our fee-for-service patients too." We contrast the above office manager with one that has done all she can t...

Send us Fan Mail This past week there were several comments about the wages being offered new dental hygienists in the State of Utah. They couldn't believe many docs were offering a starting salary of $25 per hour (sorry docs from other states, it's just supply and demand). In this podcast, I give the history of the wages of dental hygienists in the State of Utah, where they are currentl...

Send us Fan Mail Today we give you seven talking points of what your dental business should look like. Obviously, this isn't a complete list, but it is one that consumers look at. Remember, consumers are patients, and dental patients are consumers. They buy dental care. You sell dental care. It's a business thing. Don't become complacent when it comes to the look and feel of your de...

Send us Fan Mail This past week I was fortunate enough to witness a graduation ceremony with some of our Nation's finest. One of the speakers gave a powerful yet simple talk on teamwork. If only all of dentistry could have heard it. So here it is, and then some, on the principles of team development in the dental office. Support the show

Send us Fan Mail All of you need to know our Clinical Business of Dentistry Introductory Seminar is always being updated. We continue to place new information in our presentations as we go. However, I know the training so well, that I'm not as focused on what I'm teaching as much as I'm focused on the eyes of the audience I'm training. Nothing is more powerful than seeing the e...

Send us Fan Mail Why are there so many dentists not offering ridge preservation to their patients who need surgical extractions, or any extraction for that matter...baby teeth not included. If only you could see all the x-rays and intra-oral images I have gathered over the years showing the benefits from this procedure, you would put it into practice on all of your extraction patients. It's n...

Send us Fan Mail Our thought leadership here at My Practice My Business is in protecting the office manager and all team members, in addition to the dentist owner, when it comes to fraud and embezzlement. Unfortunately, over 70% of all dental practices will experience fraud and embezzlement at least once in their dental career. So how do we prevent it? By working hard to prevent those we care abou...

Send us Fan Mail Dental insurance companies, most of them, simply do not cover direct and indirect pulp capping. They state in their rules and regulations that dentists are to bundle them with the "global" composite filling. Yet the ADA states that bundling of procedures is potentially fraudulent, and I support that statement completely, so should you. In this podcast, I give my thoughts...

Send us Fan Mail Everyone thinks that whatever the contracted rate with a patients insurance company states is what they can charge. Nothing could be further from the truth when it comes to more expensive products and services. And when dentists and their teams write off collectable revenue, it harms everyone! Why is this done? Because dentists and their team members lack "real" business...

Send us Fan Mail This is our launch for the New Year Season Two! Thank you to the hundreds of listeners. I hope that all of us can apply Lou Holtz's three statements of life to our dental practices: 1. Do what is right. 2. Do your best. 3. Show people you care. Here's to an awesome year of profitable dentistry, caring for those we serve. Support the show