The My Practice My Business Dental Podcast

Send us Fan Mail Welcome to the MPMB office manager and front office training on the Kona Coast, Big Island of Hawaii, at the Westin Hapuna Beach Resort. Our training for front office personnel at MPMB is second to none. Those are not our words, those are the words of those we train. Listen to the curriculum and experience, and then get signed up for next years event ahead of time. This is a &quot...

Send us Fan Mail Enough is enough. We as dentists can no longer do free dentistry on our PPO patients, yet that is precisely what third-party payers want us to do. It needs to stop right now. Look at what we did in Utah. Get involved with your state dental associations, copy Utah's House Bill 359, and show the leaders of your state dental associations why they need to get going on copying thi...

Send us Fan Mail CAD/CAM technology simply makes dentists want to do better. And the patient experience is second to none. Cerec is leading this charge. If you're not going to DS World, you are missing out, and should just GO! Support the show

Send us Fan Mail Five components that differentiate effective dental teams versus ineffective dental teams. The first one deals with "trust" issues.  Support the show

Send us Fan Mail Today's podcast dives into excerpts from a book called, "The Unspoken Rules" by Gorrick. This is a great read and can be applied to dentistry to help practices do better. Support the show

Send us Fan Mail We had a dental product rep attend one of our introductory courses, and he was blown away with what he learned. Especially when he learned how dental offices can charge for his amazing product, instead of it being a loss leader of freeness to the patient, and just another expense for the dentist. Learning how to charge for technology is a barrier breaker for dental sales reps. May...

Send us Fan Mail Just because a #dental #insurance company states something doesn't make it true. I know that sounds unrealistic, but we see this crap all the time. We investigate dental insurance #contracts, newsletters they email us, and state #laws that govern those lovely third-party-payers. My dental colleagues, learn to push back, and do it correctly. It will mean thousands of dollars o...

Send us Fan Mail Opening up a solo dental practice isn't as difficult as most are led to believe, and they become quickly profitable with just a little bit of business training with the dentist/owner.  Support the show

Send us Fan Mail For years we've been told "what to think" instead of "how to think" when it comes to the clinical business of dentistry. We need to dismiss the "dictators of thought" and allow rational thought, or thought leadership, to govern our decisions in business and life. Do you, Doc, encourage innovation and thought leadership within the ranks of your de...

Send us Fan Mail It's simply time to invest in formal and "realistic" training for our front office team members, especially the Office Manager. Support the show

Send us Fan Mail Tracy reads the letter, Dr. Rob comments... Good job to the Dentist who got rid of them as a provider. Wouldn't it be nice if we could all get rid of all PPO Plans and go back to indemnity plans... That alone would improve the oral health of a Nation. Support the show

Send us Fan Mail It's time for dentists to invest in the person that they have great expectations from, yet most have never received formal training. That's right, it's your office manager, and possibly the entire front office team. Let us help them help you! Send them to Hawaii for training this fall, and we will send back an office manager with knowledge and skills to increase you...

Send us Fan Mail I'm joined with Tracy on this episode, talking about some of the "hot topics" surrounding dentistry today. We all need to keep fighting the fight for our profession. Support the show

Send us Fan Mail Freeloaders of Dentistry who choose to do nothing as others do things that help them need to be called out in a nice way.  We need leaders not followers...enough said.  Support the show

Send us Fan Mail There is so much all of us can do when it comes to passing laws in each of our states that protect dentists and the patients we serve. I hope that the state dental associations can humbly accept the help from dentists who may not have positions within their organizations, but who have knowledge and skills to get things done when it comes to working with state representatives. Utah...

Send us Fan Mail My interview with two of my patients on CAD/CAM Technology. The information they give is priceless to dentists everywhere.  Support the show

Send us Fan Mail I interviewed one of my patients after he told me about his experience with his previous dentist. He told his former dentist his gums would bleed when he brushed, and especially when he flossed. Yet, no periodontal disease was ever diagnosed, until he visited our office. There are great "take-aways" from this interview that I hope all of us remember. Support the show

Send us Fan Mail I loved reading some posts on the Utah Dental Networking Group that Tracy showed to me just the other day. I hope his podcast is helpful on how to pay your hygienist. When the hygiene department is profitable, everyone does better. It's tough with PPO reimbursements, but it can be done with a little bit of training from us here at MPMB. Support the show

Send us Fan Mail Think about it, dental insurance companies have eliminated certain codes from their payable lists. From anesthetic to PPE, and from acid etch and bonding to build-ups. It's all about frequency. What do I mean? It's simple, they have algorithms that point to procedures we do all the time, and they realize that if they can alter just one thing, if they can eliminate paymen...

Send us Fan Mail What happens when the philosophies of dental insurance companies collide with the quality of patient care dentistry can deliver? A continuation of our battle on Utah's Capitol Hill. What has become clear is this: there are a handful of dental insurance companies that are honestly trying to do the right thing for their clients who happen to be our patients, and there are many...

Send us Fan Mail If you have increases of patients who are paying at 60% of your fee-for-service fees (PPO patients), and your overhead is 60-70%, you're simply cost-shifting your FFS patients to cover your PPO patients. How can you be profitable on those PPO patients? That's where MPMB's Clinical Business of Dentistry Training comes into play. Support the show

Send us Fan Mail All of us here at My Practice My Business have been busy working at Utah's Capitol Hill on three legislative bills that will help dentists and their patients in the State of Utah. If these bills are passed, they will be passed on to other states.  Support the show

Send us Fan Mail Take your time at the end of the appointment when patients need treatment. It's not a major rush to get them out of the office at this stage of the game. Give your case presentations from the heart, not some script. Patients can tell the difference. Support the show

Send us Fan Mail For years, I have never been a fan of "in-house plans." I have recently (four months ago) signed up for one. More out of curiosity than anything, just to see if they are really worth it. There are many companies out there who are selling "in-house membership plans", or the administration of them, so you can be competitive with #insurance plans. But are they rig...

Send us Fan Mail Can and should you use D0140 Limited Exam with D9110 Palliative Treatment? The answer is in this podcast. Support the show