The Mental Health Evolution

Rachel speaks with Dr. Shairi Turner, Chief Health Officer at Crisis Text Line, a nonprofit that provides free, 24/7 text-based mental health support and crisis intervention through a community of trained volunteer counselors. In 2025, Crisis Text Line had more conversations than any year since its founding — over 1.5 million — and the data from those conversations tells a story that every clinici...

Rachel speaks with Dr. Elizabeth Carr, a clinical psychologist and the founder and CEO of Kentlands Psychotherapy in Gaithersburg, Maryland. Elizabeth leads a team of 20 doctoral and master's-level clinicians and has spent over two decades building a community-focused, financially sustainable practice through some of the most disruptive periods in the history of mental health care. A former Navy p...

Rachel speaks with Matthew Bergman, founding attorney of the Social Media Victims Law Center, about the landmark KGM verdict — the first social media addiction case in the United States to reach a jury. In March 2026, a Los Angeles jury found Meta and YouTube negligent in the design of their platforms and awarded $6 million in damages to a young woman whose mental health was seriously harmed by he...

In this solo episode, Rachel Harrison takes a break from her usual guest conversations to address something that has been generating a lot of discussion in the mental health community this week: the rebranding of CAQH as DataSpring. If you have been in mental health practice for any amount of time, you know CAQH. It is the credentialing portal most clinicians and practice owners have relied on for...

Rachel Harrison speaks with Dr. Nick Shumate, a psychiatrist at the Division of Digital Psychiatry at Beth Israel Deaconess Medical Center and Harvard Medical School, whose background is as rare as it is relevant: before medicine, he was a regulatory attorney practicing before the Federal Energy Regulatory Commission. That combination of clinical training and legal expertise is exactly what drove...

Rachel Harrison speaks with Cara Cheevers, Vice President of Coverage Policy at Inseparable, a national mental health advocacy organization working to win better mental health care for everyone in this country. Cara brings more than fifteen years of experience in health equity advocacy, including leading Mental Health Parity and Addiction Equity Act enforcement at the Colorado Division of Insuranc...

In this episode, Rachel Harrison speaks with Maryland State Delegate Lily Qi, who represents District 15 in Montgomery County and has served in the Maryland General Assembly since 2019. Delegate Qi sits on the Economic Matters Committee, where her work focuses on consumer protection, business regulation, and positioning Maryland for the industries of the future. This conversation centers on Maryla...

Rachel speaks with Dr. Linda Michaels, PsyD, MBA, a psychologist in private practice in Chicago and co-founder of the Psychotherapy Action Network (PsiAN). Founded in 2017, PsiAN was built to provide a unified voice for psychotherapists across all disciplines and theoretical orientations, advocating for access to quality care and pushing back against the forces reshaping the field. Dr. Michaels br...

In this episode, Rachel Harrison speaks with Naveen Raman, a PhD student at Carnegie Mellon University whose research focuses on sequential decision making and the integration of human feedback into AI systems. Naveen is a developer behind PeerCoPilot, an AI powered assistant being tested in real behavioral health settings to support peer support workers in their day to day sessions. The conversat...

EPISODE SUMMARY In this solo episode, Rachel Harrison explores the reality of mental health parity enforcement through the lens of a recent case involving Aetna . She breaks down what mental health parity is intended to achieve under the Mental Health Parity and Addiction Equity Act and why, despite being in place for nearly two decades, the gap between policy and practice remains significant. Usi...

EPISODE SUMMARY In this episode, Rachel is joined by Adrienne Wilkerson, founder and CEO of Beacon Media and Marketing and author of Digital Marketing for Mental Health . Adrienne brings a deeply informed perspective shaped by her experience growing up in a therapy practice and working closely with behavioral health organizations. Together, they explore how the mental health landscape is rapidly e...

🎧 Show Notes – Episode 34 Mental Health Access, Telehealth Policy & the Future of Behavioral Health Care with Andrea Fox In this episode of Mental Health Evolution , host Rachel Harrison speaks with Andrea Fox, Senior Editor at Healthcare IT News , about the evolving landscape of mental health access in the United States. Andrea brings more than two decades of experience covering healthcare techn...

Episode Summary In this solo episode, Rachel takes an honest look at where the 988 Suicide and Crisis Lifeline stands nearly three years after its July 2022 launch. She grounds listeners in how the system is structured, what changed in the transition from the old ten-digit lifeline number, and why that shift mattered more than it might seem. Drawing on recent data, Rachel walks through what is gen...

Episode Summary This week, Rachel brings listeners one of her favorite conversations from her previous podcast, The Mental Health Entrepreneur, featuring Dr. Kryn McClain, founder and CEO of CatapalloVR. Dr. McClain is a therapist turned entrepreneur whose work sits at the intersection of clinical expertise and emerging technology. She built CatapalloVR to give mental health providers, autism spec...

Episode Summary This episode brings one of our favorite conversations from Rachel's previous podcast, The Mental Health Entrepreneur, to the Mental Health Evolution audience. Dr. James Cordova is a researcher and clinician who has spent over two decades studying relationship health, and Matt Rubin is the entrepreneur who helped bring that research to life through Arammu, a company built around a c...

Episode Summary Jason Youngblood is the Senior Director at Cigna U.S. Markets Behavioral Center of Excellence and Sales Operations and a licensed professional counselor whose path to the insurance industry was anything but planned. After discovering his passion for the therapeutic relationship early in his career, Jason spent years in clinical work before joining Cigna, where he has spent over two...

EPISODE SUMMARY In this episode, Rachel sits down with Shirali Nigam and Arul Nigam, sibling co-founders of Circuit Breaker Labs, a company built around a simple but urgent idea: AI mental health tools should be rigorously tested for safety before they ever reach a real user. Shirali brings a background in AI safety, psychology, and technology, along with an MBA from the Wharton School at the Univ...

Got it! Here are the final show notes: Mental Health Evolution Podcast — Show Notes Episode Title: Community Health, Local Solutions with Malcolm Furgol Episode Summary In this episode, Rachel Harrison sits down in person with Malcolm Furgol, Executive Director of the Coalition for a Healthier Frederick County, for a grounded conversation about what it actually takes to improve mental health acces...

EPISODE INTRODUCTION: In this solo episode, Rachel  steps back from guest conversations to share her own observations and questions about one of the most pressing topics in the field: where does technology fit in mental health care, and where does it fall short? Drawing from six recent research articles and peer-reviewed publications, Rachel explores an emerging tiered model of care that blends te...

Episode Description: In this episode, Rachel sits down with Becky Stoll, Vice President for Crisis and Disaster Management at Centerstone, to explore how crisis mental health systems can be intentionally designed to support staff well-being, retention, and long-term sustainability. Becky draws on nearly four decades of experience to challenge the industry's historic approach to workforce wellness,...

EPISODE SUMMARY This solo episode features Rachel Harrison , host of Mental Health Evolution , exploring how rising out-of-pocket health care costs are reshaping access to therapy and mental health care in 2026. Rachel examines national data, insights from practitioners, and lived experiences from clients to explain why costs and coverage patterns have shifted so dramatically—and what this means f...

EPISODE OVERVIEW In this solo episode of the Mental Health Evolution , Rachel explores one of the most promising—and complicated—policy shifts in mental health care today: interstate licensure compacts. As telehealth becomes a permanent part of service delivery, clinicians are increasingly navigating challenges related to cross-state licensure, insurance reimbursement, and legal compliance. Rachel...

EPISODE SUMMARY In this episode of Mental Health Evolution , host Rachel Harrison welcomes Sue Abderholden , a national leader with over 40 years of experience in disability advocacy, mental health policy, and nonprofit leadership. Sue served as Executive Director of NAMI Minnesota (National Alliance on Mental Illness), where she led systems advocacy by engaging grassroots members, shaping legisla...

In Episode 22 of Mental Health Evolution , host Rachel Harrison is joined by Ryan Dewey Smith, Founder and President of Inperium, to explore what it takes to scale mental health and human service organizations in a sustainable way—without sacrificing culture, staff well-being, or quality of care. Ryan shares how his career in behavioral health and community-based services led him to develop Inperi...

Episode Description In this solo episode, host Rachel Harrison explores one of the most pressing and complex issues shaping mental health care today: the mental health provider shortage — and how technology and AI-driven tools are increasingly positioned as solutions to it. Rachel unpacks what the data actually shows about workforce shortages, clinician burnout, insurance barriers, and access gaps...