Rich Harshaw

The Level 10 Contractor Daily Podcast

Marketing and business-building insights, information, and inspiration to help remodeling and home services contractors make the jump to $10MM+.

Author

Rich Harshaw

Category

Business

Podcast website

www.level10contractor.com

Latest episode

Jul 11, 2026

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Episodes

2448: Identity, Part 3 of 3 - Say It Often - The Wall Drug Strategy 22.05.2026

Rich wraps up his three-part Identity series by revealing the secret behind Wall Drug's 20,000 daily visitors: relentless repetition. Using stories, psychology, and real-world marketing examples, Rich explains why contractors must "say it often" to dominate their markets. Learn the power of frequency, consistency credit, accelerated discontentment, and how to "Wall Drug" your market through Facebo...

2447: TBT - Finding The Story 21.05.2026

Today's podcast really should be in the hall of fame--this is GREAT stuff. It's part of our Throwback Thursday series, and is taken from an old webinar that Rich did back in the Monopolize Your Marketplace days called "Finding The Story." Today's podcast is going to get down and dirty and teach you why stories work, how to find good stories, elements of good stories, and where to put them. Then he...

2446: AI for Contractors: Your 90-Day Game Plan 20.05.2026

At the FAST Remodeler Conference, Rich unpacked a practical, contractor-focused roadmap for integrating AI into remodeling businesses. Rather than chasing random tools, Harshaw emphasized first-principles thinking, identity-driven marketing, and human ove

2445: In N Out Burger Actually Sucks 19.05.2026

Ever been to an In N Out Burger restaurant before? If you're from California, chances are basically 100% that you have… and chances are also close to 100% that you LOVE you some In N Out. But if you're not from California… you may not have even heard of In N Out… and even if you have, you may not have actually tried it before. So here's the question: How good is In N Out's food? Well, if you ask R...

2444: 5 Ways To Make Customers Pay Higher Prices With Smiles on Their Faces 18.05.2026

Welcome to the Monday podcast–you know what that means… it's time for the latest installment of our "5 Ways to Monday" series… quick, easy to chew nuggets of advice from the master himself. Today's topic: Getting customers to pay higher prices… with a smile on their face. The basic premise is this: People don't actually want to pay low prices… they just don't know what they actually should be look...

2443: Sunday Podcast: The Guy in the Gorilla Suit 17.05.2026

Welcome to another Sunday podcast, where we delve into topics a little more on the personal development and or spiritual side of things… and I think today's episode will in fact cover both. Rich is going to talk to you about something called Selective Attention, which is where you don't notice things that are literally in front of your face… and show you how by doing this, you might be unwittingly...

2442: Topic Showcase: Inside Reality 16.05.2026

Every Saturday, we showcase a topic important to you by rounding up the greatest highlights and clips from Level 10 Contractor's ENTIRE podcast run. This week, let's focus on what Rich calls your Inside Reality, especially as it relates to your Outside Perception. He will define these terms in greater detail in the clips, but to put it simply here: your inside reality is how great your company act...

2441: Identity, Part 2 of 3: How to Build Your Identity From Scratch 15.05.2026

Rich teaches contractors how to uncover what truly sets their business apart in part 2 of the Identity series. Using real examples — from 172 hardwood dowel rods to six nails per shingle — he walks through the Five Pillars of Identity and the Trust Pyramid, showing how to dig past platitudes and build a compelling, specific case that wins customers before the sales call even starts.

2440: The Plain English Approach To Business Writing 14.05.2026

Today's episode is an old ·Monopolize Your Marketplace· webinar Rich did where he goes through some of the most important concepts found in an outstanding book called ·The Plain English Approach to Business Writing· by Edward P. Bailey

2439: SmackDown in Sac Town 13.05.2026

I know today's podcast title might sound like some kind of MMA or heavyweight fight… but for good reason! Rich is going to walk you step by step through the TV buy he made on behalf of one of his new clients in Sacramento… Hence, Smackdown in Sac-Town! Last week on episode 222 he showed you how he took the radio buy from $628,000 down to just $350,000… AND got better schedules AND added 2 new stat...

2438: Club Memberships for Roofers 12.05.2026

Today's podcast is for all you roofers out there… and hey, even if you're not a roofer, listen to this anyway because the concept Rich is going to discuss is pretty darn cool. He's going to borrow the strategy of club memberships that is pretty common in the HVAC world, and bring it over into the world of roofers. Why would he do such a thing? Well… in talking to one of his clients, he realized th...

2437: 5 Ways Engage in Hyper-Local Marketing 11.05.2026

It's Monday… which means we're ready to rock and roll with a brand new installment of our 5 Ways to Monday series… and today, we're talking about hyper local marketing. The idea here is to double and triple down on marketing for a relatively small, potentially lucrative geographic area.

2436: Sunday Podcast: God Loves the Druggies 10.05.2026

Welcome to another Sunday edition of the Level 10 Contractor Daily Podcast; As usual, today's Sunday podcast is going to focus on topics in the realm of self improvement and spirituality. Now you might be wondering about the title today… about God loving the druggies. RIch is going to tell you a story about a guy named Zak who thought that God was looking out for him… but as it turns out, God was...

2435: Topic Showcase: Using Facebook In Marketing 09.05.2026

Every Saturday, we showcase a topic important to you by rounding up the greatest highlights and clips from Level 10 Contractor's ENTIRE podcast run. This week, we take you step by step through what Facebook is, what it does, and different ways you can use it. Rich calls it the Swiss Army Knife of social media. Let's make sure you use every tool it offers.

2434: Identity, Part 1 of 3: What Identity Is (And Why Yours Is Probably Broken) 08.05.2026

Rich explains "identity" — the art of communicating what makes your business genuinely different. Using memorable stories about a hidden taco stand and a hotel showerhead, he shows contractors how to replace empty platitudes with specific, vivid language that resonates with customers. This is part one of a three-part series on building marketing that actually works.

2433:TBT - Super Robust Proximity Marketing 06.05.2026

It's another Throwback Thursday, and we're going to dip into the archives for one Rich's old "Monopolize Your Marketplace" Remodeler's Marketing Essentials Webinars… this one on the topic of not just Proximity Marketing… but what Rich calls "Super Robust Proximity Marketing." What's the difference? Well…. Regular proximity marketing calls for sending out a few postcards to the neighbors of your cu...

2432: Innovation Starter: The Magic Wand 06.05.2026

Rich is going to talk about a topic that's near and dear to his heart… but that hasn't really gotten much air time on this podcast. And that topic is INNOVATION. RIch has come up with about 15 or 20 different what he calls Innovation Formulas…. Which are practical ways to get your brain started thinking in different directions that it's used to going. Today's episode is the most fundamental, found...

2431: Managing by the Numbers 05.05.2026

How's your business doing… financially? I don't mean "Are you having a great sales year?"... I mean, when you dig down into the nitty gritty numbers, is it healthy? Are you doing as well as you should? Are you doing as well as you THINK you are? This podcast is all about getting into your numbers. In this episode, Rich interviews Gary Cohen, Vice President of Certified Contractors Network; They ar...

2430: 5 Ways to Write Killer Headlines That Move the Needle 04.05.2026

It's Monday, which means it's time for the latest installment of our 5 Ways to Monday series… and today, Rich goes back to his roots and talks about copywriting–writing great headlines, to be specific. The headline is the "ad for the ad" so to speak, and is therefore the most important element in any marketing you could write. Rich has a little 5 minute rant on the importance of headlines to start...

2429: Sunday Podcast: The Power of Personal Touch 03.05.2026

Remember the old TV commercials for AT&T back in the day-- "Reach out, reach out and touch someone?" Well that's the theme of today's podcast. We're reaching into the archives today… this comes from a webinar Rich did back in 2010 in what he then called his "Personal Edge" series… geared then on personal development topics. You'll hear Rich, in his trademark storytelling style, discuss the importa...

2428: Topic Showcase: Level10 Core Concepts 02.05.2026

Every Saturday, we showcase a topic important to you by rounding up the greatest highlights and clips from Level 10 Contractor's ENTIRE podcast run. This week, we review core concepts of Level 10's marketing strategy. This is a great refresher if you've been listening to the podcast, absolutely necessary if you're new to Level 10, and a perfect bookmark podcast you can return to anytime you need t...

2427: Going Bananas: Innovating Your Business To The Max 01.05.2026

Today's podcast is the continuation of last Friday's episode where Rich talked about the Savannah Bananas baseball team. This episode focuses on things you can do to maximize innovation in your company so that you GET NOTICED!

2427: Going Bananas: Innovating Your Business To The Max 01.05.2026

Today's podcast is the continuation of last Friday's episode where Rich talked about the Savannah Bananas baseball team. This episode focuses on things you can do to maximize innovation in your company so that you GET NOTICED!

2426: 5 Biggest Marketing Mistakes, Part 5 30.04.2026

Today is the day we are going to finally conclude our 5-part Throwback Thursday series on ·The 5 Biggest Marketing Mistakes.· If you missed any of the previous 4 parts, just go back to each of the last 4 Thursdays and look them up! So far we·ve covered

2425: I Want To Punch Christine Cook In The Face 29.04.2026

Okay, this episode has a pretty inflammatory title… something about Rich wanting to punch some lady in the face. Before you get too upset, just know a couple of things: One: Rich would never actually punch a lady--or anybody for that matter--in the face. Two: the story has a happy ending, and the punchworthy Christine Cook actually ends up getting complimented very nicely. Three: This is a story a...

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