Rich Harshaw

The Level 10 Contractor Daily Podcast

Marketing and business-building insights, information, and inspiration to help remodeling and home services contractors make the jump to $10MM+.

Be sure to visit the podcast's website and support the creator: www.level10contractor.com

Author

Rich Harshaw

Category

Business

Podcast website

www.level10contractor.com

Latest episode

Oct 18, 2026

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Episodes

2597: Sunday Podcast: When Bad Things Happend To Good People 18.10.2026

As you know, on Sundays, Rich turns his attention to topics more along the lines of personal development and spirituality. Today's definitely does a cannonball into the deep end of spirituality. He's going to talk about having perspective to deal with the inevitable hard things that are going to hit all of us sooner or later in life… and how to handle them without becoming angry with God.

2596: Topic Showcase: Workmanship 17.10.2026

Today continues our series of Topic Showcases, where we focus on a crucial topic by rounding up the greatest highlights and clips from Level 10 Contractor's ENTIRE podcast run. That's over 2500 episodes of fantastic treasures and marketing gold to curate from! This week, we shine our flashlight on this particular pillar of your marketing Identity–workmanship–and explain how you can transform this...

2595: Making People Fall In Love With Your Business 16.10.2026

Getting prospects to choose your business starts long before you ask for the sale. Rich explores how clear messaging, a compelling identity, and consistent marketing help contractors build trust and stand out. Discover how showing homeowners who you are, what makes you different, and why it matters can make your business the one they want to work with first.

2594: TBT: Rehash Programs 15.10.2026

It's Throwback Thursday and this is a classic! Why keep buying new leads when there's money sitting in the ones you already have? Rich explains how rehash programs give contractors another shot at homeowners who didn't buy the first time. Learn why an old "no" doesn't mean "never," and how consistent follow-up can turn forgotten opportunities into sales while squeezing more value from your existin...

2593: How To Use Customer References The Right Way 14.10.2026

I've got a short little podcast for you today where Rich gives you a controversial idea about the best way to use customer references. Take a quick listen and see what you think.

2592: Word of Mouth Ain't Gonna Cut It 13.10.2026

Today's episode is a strategy call that Rich did with a carpet cleaning company right there in his backyard in Utah. They are a small company with no real marketing presence… that has been built up slowly over the years by, well, just being there and existing. So when Rich gets ahold of them, he asks them, basically, "what do you want to be when you grow up?" If they choose to remain small and the...

2591: 5 Ways to Increase Conversion Ratios in the House 12.10.2026

How would YOU like to increase your sales peoples' conversion ratios in the home? Of course you would like that! But how do you actually make that happen, besides a good dose of sales training? The answer can be found on today's podcast… Rich has 5 ways… of course it's 5 ways--it is "5 ways to Monday" today… he has 5 ways to get those closing ratios up, including things you might expect like brand...

2590: Sunday Podcast: The Biggest Liar You'll Face All Day 11.10.2026

As you know, on Sundays, Rich turns his attention to topics more along the lines of personal development and spirituality. There's an old saying that goes something like this: "The biggest liar you'll face all day is staring back at you in the mirror while you shave your face." Okay, so maybe not exactly applicable to the ladies out there… but you get the idea. Today's topic is hypocrisy… and how...

2589: Topic Showcase: Sales Process 10.10.2026

Today continues our series of Topic Showcases, where we focus on a crucial topic by rounding up the greatest highlights and clips from Level 10 Contractor's ENTIRE podcast run. That's over 2500 episodes of fantastic treasures and marketing gold to curate from! This week, we shine our light away from our usual topic, marketing, and instead highlight the sales side of the business. You invest a lot...

2588: Marketing is a Playground, Not a Funnel 09.10.2026

After renewing radio and TV schedules for 12 clients, Rich shares eight lessons contractors should know about traditional media. From surprisingly stable TV pricing and negotiating better deals to catching rep mistakes and getting freebies, he breaks down what he learned firsthand—and explains why radio and TV remain powerful, viable tools for contractors willing to buy them intelligently.

2587: TBT: Turning One Sale Into Many - Getting Referrals 08.10.2026

It's Throwback Thursday again, and today we are going to continue our topic of Turning One Sale into Many from a 2015 webinar Rich did. The first half of the webinar was covered LAST Thursday on the podcast, and was on the topic of Proximity Marketing. Go back and take a listen if you missed that one for some reason. Today Rich is going to talk about how to get more referrals… or for a lot of you...

2586: Innovation Lab: FUNGI 07.10.2026

Today's podcast is all about FUN! Specifically, it's a challenge to you to find ways to make doing business with your company more fun! It's not only possible, it might actually be a big competitive advantage for you. Without further ado, here's Rich talking about having a little FUN!

2585: 8 Things I Learned Renewing 12 Clients' Radio And TV Schedules 06.10.2026

The traditional marketing funnel is dying. Today's customers don't want to be pushed from awareness to purchase—they want to explore, interact, and learn on their own terms. Rich explains how contractors can build a marketing "playground" using surveys, social media, videos, podcasts, giveaways, lead magnets, and other tools that keep prospects engaged until they're ready to buy.

2584: Five Ways OTT Is Superior to Regular TV 05.10.2026
2583: Sunday Podcast: Let's Talk About Hopelessness 04.10.2026

As you know, on Sundays, Rich turns his attention to topics more along the lines of personal development and spirituality. Today's podcast title is "Let's Talk About Hopelessness," and it gets really personal. Rich tells a couple of stories about his own family and friends, as well as one about a 1990s infomercial star… the common connection in all three stories--people who had lost hope. How did...

2582: Topic Showcase: Bedside Manner 03.10.2026

Today continues our series of Topic Showcases, where we focus on a crucial topic by rounding up the greatest highlights and clips from Level 10 Contractor's ENTIRE podcast run. That's over 2500 episodes of fantastic treasures and marketing gold to curate from! This week, we drill down into one of the 5 pillars of identity: specifically Bedside Manner. If you aren't sure what identity is or what th...

2581: Seminar Replay: Rich's 2.5 Hour Presentation in Austin 02.10.2026

Today is the second in a two-part series featuring two and a half hour training sessions that Rich gave last week for GAF in Texas–first in San Antonio (yesterday's podcast) and then in Austin–today's episode. In last week's intro, I gave a detailed overview of how the two presentations are the same, and how they are different, and why it's probably worth your while to listen to both. So crank up...

2580: TBT: Turning One Sale Into Many - Proximity Marketing 01.10.2026

 It's another Throwback Thursday… and today we dip into the vault to pull out a webinar Rich did about 5 years ago on the topic of Turning One Sale into Many. The webinar is pretty long, and covers two distinct topics, so I'm going to give you the first half today--proximity marketing… and the second half next Thursday… getting referrals. In both cases the idea is simple and easy to understand: Le...

2579: Why You Should Attend Top 500 Live in Vegas 30.09.2026

What can you learn from contractors who've built nine-figure businesses—and the mistakes they'd avoid next time? Rich and Qualified Remodeler's Pat O'Toole preview TOP 500 LIVE 2026, from growth and profitability to lead generation, AI, and sales leadership. Hear why Rich keeps coming back for the speakers, the trade show, and conversations with people doing the work.

2578: 10 Identity-Based Radio Ads In 10 Minutes (Vol. 4) 29.09.2026

Today is the FOURTH volume of our series called "10 Identity-Based Radio Ads in 10 Minutes"...and as the name would suggest, I'm going to play 10 ads for you… each is a minute long… so that's 10 minutes. You'll hear 2 ads each from 5 different Level 10 Clients… These are ads that are on the air, working hard to get great results for our clients!  This is what you can expect from Level 10 if we hel...

2577: Six Ways To Put OTT To Work Alongside Your Other Marketing 28.09.2026

You don't need a Bud Light budget to become the contractor homeowners remember. In Part 2 of his OTT series, Rich reveals six ways to use streaming TV alongside direct mail, canvassing, storm response, home shows, and traditional TV. Learn how to target the right neighborhoods, reinforce your existing campaigns, test commercials, and turn repeated exposure into more appointments and sales for your...

2576: Sunday Podcast: I Hate These Stupid Macaroons 27.09.2026

As you know, on Sundays, Rich turns his attention to topics more along the lines of personal development and spirituality. Do you like Mac-a-roons, you know those cute little cookies that look like little brightly-colored hamburgers? Or are they called Mac-a-rahns? Well, it doesn't matter what they're called. Or… as Rich found out--maybe it does. Today he's going to explore the topic of being eith...

2575: Topic Showcase: Postcards 26.09.2026

Today continues our series of Topic Showcases, where we focus on a crucial topic by rounding up the greatest highlights and clips from Level 10 Contractor's ENTIRE podcast run. That's over 1000 episodes of fantastic treasures and marketing gold to curate from! This week, we head out to the mailbox to discuss the magic of postcard advertising. Rich reminds us often how our marketing has to fight fo...

2574: Rich's 2.5 Hour Presentation In San Antonio 25.09.2026

Hear Rich Harshaw's San Antonio presentation for GAF, where he goes off script with stories, insights, and a deep exploration of why identity is essential to every part of your marketing—including digital.

2573: TBT: Getting Inside John Smith's Head 24.09.2026

There's an old saying in marketing that says "if you want to know why John Smith buys what John Smith buys, you've got to see the world through John Smith's eyes. That seems pretty obvious, but it actually goes a lot further than just knowing what your target prospect--John Smith--likes and dislikes. It often entails knowing what John Smith wants before he even knows he wants it… so you have to un...

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