The Lease-Up

A key distinction between traditional multifamily and build-to-rent communities is the unique opportunity for residents to truly create a sense of "home." In this episode, I had the pleasure of speaking with Colleen Yeager, chief operating officer at Quinn Residences, a company that develops, owns, and operates BTR communities across the Southeast. Yeager explains that what sets successf...

"A good culture can steer the ship out of storms such as a global health crisis, unstable financial markets or civil unrest," Christine Ramsey, chief administrative officer with Draper and Kramer Inc., told Multi-Housing News Senior Editor Laura Calugar in the August edition of the Mission Success: Women in Multifamily podcast series. In this interview, she highlights best practices for...

Every multifamily company varies in how it integrates technology to make employees’ lives a bit easier. In this Top Marketers podcast, Christina Steeg, senior vice president of marketing & communications at Waterton, joins Multi-Housing News Associate Editor Jordana Rothberg to talk about the systems that Waterton uses and why. Steeg brings almost 30 years of professional experience in the rea...

Welcome back to Management Diaries, MHN’s property management podcast, where we bring you new trends, innovative strategies and real-world insights from industry experts on everything from increasing NOI to creating vibrant communities. In this episode, I welcomed Jacqueline Rogers, chief communications and operating officer at Capital Square. Rogers provided an overview of her company’s expansion...

Returning to Multi-Housing News’ quarterly podcast with the National Multifamily Housing Council for the second time, President Sharon Wilson Géno says that multifamily waters are a bit murkier than she had anticipated they would be in Q3. But 2024 has also had some notable successes when it comes to housing policy and legislation as well.   Wilson Géno holds more than 30 years of experience in th...

As regional banks continue to pull back—and capital for new development becomes scarcer and more expensive—more borrowers are looking outside traditional capital sources, with alternative lending becoming more of a complement to conventional financing sources. "There’s a lot of market inefficiency that borrowers are seeing, and alternative lenders are really stepping in to fill that gap,&quot...

Sometimes in multifamily, building one cohesive brand means building a thousand smaller ones. For Greystar, each of its communities is a brick in the foundation of the overall company’s story. In this episode of Top Marketers, Scott Berka, senior managing director of brand and customer experience, talks about how the Greystar Family of Brands came to be. In his current role, Berka heads up consume...

As the property management landscape continuously evolves, effective leadership during times of change becomes paramount. Whether you're dealing with market fluctuations, technological advancements or shifts in roles or responsibilities, property management leaders will inevitably need to guide their teams through change. Creating a culture of resilience involves staying agile and fostering a...

A study recently released by the National Apartment Association found that rent control leads to a reduction in housing quality. The research examined the empirical link between the quality of housing and rent control penetration, and one of the main conclusions of the analysis is that the increase in the number of rental homes that are subject to rent control in a particular community is strongly...

The ⁠rising demand for student housing⁠ has pushed developers and designers to think outside conventional solutions and come up with mixed-use developments or even innovative construction strategies to tackle costs. In this podcast episode of Student Housing Unlocked MHN Associate Editor Olivia Bunescu explores current design trends shaping the sector, how are architects building communities faste...

Construction industry veteran Helena Finley started in the hotel business and got her first experience in multifamily 25 years ago. Among site visits, project budgets and everything that goes into her managing director & executive vice president role at EMBREY, she still finds time for an activity that has not only brought her lots of satisfaction, but it also helps her relax.    Since forever...

Digital advertising has come a long way. From the times of low regulation and plenty of data to a digital awakening and an increase in competition, marketers have had to stay on top of a drastically shifting landscape. And through it all, Noah Echols, vice president of customer experience, The RMR Group, has aligned his strategies to stay on top. In his current role, Echols heads up creative marke...

As the regional manager of The Habitat Co.’s market-rate and condominium portfolio in Michigan, Steven St. Louis has maneuvered crises big and small. When unexpected situations arise, he prioritizes trust, transparency and timely communication with his residents. According to St. Louis, this is crucial to maintaining credibility, whether you’re addressing a dispute between two neighbors or somethi...

Jennifer Rowe was studying finance and economics in Boston when she took a summer internship with a real estate firm. She liked the industry so much that she decided to deviate from her initial plans to pursue a career in investment banking. Today, she is the vice president of portfolio management at StreetLights Residential, a company that has been in Dallas for more than a decade and has since d...

Crafting a resident-first multifamily management company is a feat of its own. But marketing and getting the word out about it is another. Take it from Nicole Jones, senior vice president of marketing and communications, Veris Residential, who created and launched an entire program that takes residential care to a whole new level. In her second appearance with Top Marketers, Jones dives into the c...

The cost of insurance for multifamily communities isn’t going down. Instead, owners and operators are having to find ways to adapt. But it doesn’t have to be entirely on the plates of multifamily to solve problems brought about by increasing insurance prices. Policy solutions have the potential to offer some help too. In this episode of Quarterly with NMHC, Multi-Housing News Associate Editor Jord...

Despite ongoing volatility and uncertainty in the economic sector, the student housing market has performed better than other assets, maintaining an uptick both in preleasing and units under construction.  Major players in the field, such as Core Spaces, managed to pencil student housing deals and even kick off projects nearing 2,000 beds . With a portfolio of 70 properties, serving over 40 instit...

Though her official title is Director of Development, Marquette Cos.' Ann Reckelhoff plays a huge role in all aspects of projects, including branding and design, construction management, hiring and operations, management and lease-up. In this episode of Mission Success: Women in Multifamily , Reckelhoff reveals to Multi-Housing News Senior Editor Laura Calugar what it takes to be successful in...

Welcome to Management Diaries, MHN’s podcast on multifamily property management. In this episode, Denile Doyle talks with Miguel Gutierrez, COO at CAPREIT. Gutierrez leads business strategy for CAPREIT’s full apartment portfolio, which comprises more than 100,000 residents. Every decision he makes for the communities he oversees centers around resident satisfaction and retention. With an ongoing g...

Each team has their strengths. And a great marketer knows how best to utilize these to create an authentic brand. That’s one of the ways that Carol Greenspun, director of marketing and operations, RailField Partners, helped put the company on the map. Greenspun has been with RailField Partners since 2021. She has more than 20 years of marketing consulting services background and has previously hel...

The high interest rates and overall lack of stability are generating "a very significant reset" in the multifamily investment market, according to Robin Potts, partner & CIO in Canyon Partners Real Estate’s Los Angeles office. However, Potts expects sales to pick up later this year, when rates will likely come down. But even though that will encourage banks to loosen their lending st...

Welcome to Management Diaries,  MHN ’s podcast on multifamily property management. In this episode, Denile Doyle talks with Jackie Impellitier, vice president of operations at ZRS Management. With a property management career that spans more than 25 years, Impellitier guides her team to deliver a frictionless leasing experience for prospects. She shares her insights on how property managers can st...

In the real estate industry, sometimes things can go wrong no matter how much you prepare. That’s why having a good public relations team is key. Whether its prepping for plan A, going to plan B or dealing with an absolute crisis, Seth Linden, president of Dukas Linden Public Relations , knows how to best execute a good playbook. Linden has been president of the firm since 2014, previously serving...

Together with husband Elde, DeLisa Guerrier owns a successful real estate development and investment firm in Nashville, Tenn. Guerrier Development is all about intentional development and long-term impact. Alongside partners, DeLisa and Elde delivered hundreds of workforce apartments and continue to focus on improving local families’ lives by building attainable housing on land owned by churches....

"Survive 'till '25" seems to be this year’s mantra for the commercial real estate industry. And this also applies to multifamily. "Operational efficiencies will be the spotlight this year,” Paula Munger told Multi-Housing News Senior Editor Laura Calugar in this episode of the NAA Insights podcast series. The National Apartment Association’s vice president of research reveal...