The IT Experts Podcast

This year , everyday we hear about the financial crisis, recession, and all kinds of danger s in our business and to be honest it can be quite mind boggling.     Howev er, in this episode, let me help you sort out your spending by bringing Daniel Welling and Adam Morris from the MSP Finance Team into the conversation , and we have a conversation about where you should really be putting your cash i...

I know there's a lot of talk about business and economic threats happening aro und or all the possibilities that might happen but, in this episode, I will help you refocus and keep an eye on what matters.   Many MSPs compete on Price and that just ends up being a race to the bottom! However, if we focus on selling the Value that you bring to an organisation – then something magic starts to happen!...

We have previously heard from him in one of our episodes , Ben Spector from Zomentum shares his insights while we ask for his help in simplifying some of the key tools that MSPs need in their growth journey to reach their objectives or directions ahead. In the first few minutes, we will hear from Ben and specifically about the extensive measures his company takes in helping MSPs. He first shares h...

N o doubt, there are so many questions about this contentious R&D issue that we get from MSPs     Join t his conversation with Jack from P.S.S Limited – R&D Tax Expert , as he answer s a fire hose of questions and overcomes some confusion to help us maximize our R&D tax credit claims.    In the first few minutes, Jack shared some of his success stories and experience in what they do around the ind...

Guess what, we are welcoming the second month of 2023 with Tech Tribe's main man, Nigel Moore.    If you have been tuning in since last year of our IT Experts Podcast journey, you'd recall that Nigel and the Tech Tribe help connecting MSPs together with their trainings and resources.   As we kickstart this fun (the start is even hilarious already!) yet worthwhile conversation, I asked Nigel about...

Just like the previous episode, we're reaching miles across the United States as Brian Gillette from Feel-Good MSP joins us today. Listen in as he shares how his framework helped him survive and feel good about selling.   More often than not, there are a few MSP owners who are naturally confident in marketing their products. I couldn't help but get fascinated with our conversation in this episode,...

We're reaching all the way across to Atlanta, Georgia to talk with Alton Johnson, as he openly shares what he's up to and how he developed his automating pentesting software for MSPs. He also shared his story since he was 11 years old and how his discoveries brought him to help MSPs.  This podcast goes deep into all the elements around securing your MSP and how having a regular Pentest can help re...

In this episode of the IT Experts Podcast, together with Stuart, we claim this as the best year and moving forward, we will help you beat the dangers of what lies ahead.    Either this is your best year or you just want to make it better, me and Stuart talked about crucial things that we have to get our knees on as we start or continue our business.   Listen in as discussed in the first few minute...

Happy New Year and welcome to your best year yet! 💪🏼   In this episode of the IT Experts Podcast, I am giving you a "Motivated Firehose" that will definitely kickstart your 2023 by first, Raising your Standards.   This is just the perfect way to start your New Year! It is usual that in every start of the year, we get to think of the things we want to change, let me help you as I give you some in...

Nearing the holidays, I will help you unwrap effective tips on how to retain your people, especially since we are in a situation where we both deal with the challenges of remote and site works in today's time.   Make sure to take note of the action points and get yourself loaded as I shared and discussed every strategy, I am giving you. You can implement either one, two, three, four, or even all o...

This episode comes from the amazing discussions during one of our client alignment and goal setting sessions.   As we all know, the relationship with our team is as important as how we connect with our clients. Over the years as we as individuals as well as in business, this does change.   So, how can we ensure that we stay connect and constantly promote employee engagement?   That leads me to our...

This one is for the reference books so I hope you won't miss listening to this golden episode, get your pens and paper ready.   I first let Chris walk us through everything the Microsoft Tech for Social Impact Team is doing. It is important we get to know who they are and what their team is doing that is massively helpful for every MSP   In the early minutes, I let Chris unbuckle myths about how n...

Fun Fact: If you're in this episode, you are lucky to know and listen to what structured my discussion with Tracy Pound from CompTIA and Maximity Ltd, during the CompTIA EMEA Conference.   First things first, I believe it is relevant that I talk about the context and reason why I find it crucial to discuss this in my podcast episode. Things that are happening and the changes that are constant, are...

Such a great episode we have here since we have never done this before. This meaningful episode is inspired by a session we did in the MSP Growth Hub weeks ago. I'd like to believe that this is truly inspiring to everyone, especially to the MSP owners as we help you understand how important releasing one's potential is.   I started by asking Stuart what made him decide to start talking with this p...

In the IT & MSP space, opportunities do not disappear. In fact, they keep on coming. Whether you are a small MSP or a booming 7-figure MSP, there are always opportunities for your business, that are right for you and help you grow your MSP to YOUR next level.   This is the big finale with the "It's a Big Tech Quiz" that will show just how little a lot of us actually know about tech!   You can also...

In this fifth and final episode of the special IT Experts Podcast mini-series, we dive into the 36 powerful ideas and talk about f inally taking all you learned into action to scale your MSP with confidence.   These 36 powerful ideas to scale your MSP comes from a resource that we have where you can actually download right HERE and is spread out into the five key episodes in this mini-series.    ...

In this fourth episode of the special IT Experts Podcast mini-series, we dive into the 36 powerful ideas and talk about maximising your opportunities to scale your MSP with confidence.      These 36 powerful ideas to scale your MSP comes from a resource that we have that you can actually download right HERE and is spread out into the five key episodes in this mini-series.      As usual, I briefly...

In this t hird episode of the special IT Experts Podcast mini-series, we dive into the 36 powerful ideas and talk about a mplifying your capacity to scale your MSP with confidence.     These 36 powerful ideas to scale your MSP comes from a resource that we have that you can actually download right HERE and will be spread out into the five key episodes in this mini-series.     As usual, I briefly s...

These 36 powerful ideas to scale your MSP comes from a resource that we have where you can actually download right HERE and will be spread out into the five key episodes in this mini-series.     As usual, I briefly share with you what this mini-series is about, how it came together, how many episodes this consists of, and what these episodes are.   Now, being the second episode of the mini-series,...

In this first episode of a special IT Experts Podcast mini-series, we dive into the 36 powerful ideas and understand the mind behind success to scale your MSP with confidence.   These 36 powerful ideas to scale your MSP comes from a resource that we have that you can actually download right HERE , and will be spread out into the five key episodes in this mini-series.   As I briefly share with you...

As MSP owners and operators, our growth journey is intrinsically tied to our personal aspirations. Yet, how often do we truly reflect on this? Today, I'm going to share five key tips to help you take control of your MSP's growth and avoid becoming the bottleneck.       1. Visualize Your Success: It all begins with a clear vision . Where do you see your MSP in three years? Is it about spending more...

First things first, Stephen shares all about himself and why he was put in front of the IT Experts Podcast limelight on behalf of NinjaOne. Stephen shares that he is from the MSP world himself with 14 years running an MSP in the Northeast of England. He briefly shares his journey in the MSP space.   Stephen then talks about the transition from Ninja RMM to NinjaOne and how the whole thing came abo...

This is something that EVERY MSP needs to hear!    So, before we head on to the 7 Power Presenting Protocols in successfully presenting to others, I let him talk about who and what he does.   As a kickstart, David talked about the first protocol Purpose. Which I think is an essential starting point in order to build a clear call to action.   The following protocols which are filled with stories an...

If there's anyone credible about how we could use this strategy to add more value to our clients and more projects in our MSP, he is no other than a VCIO himself – Paul Croker. In letting him introduce what he's been doing, Paul speaks of his company 18it UK which is focused on providing outsourced Virtual Chief Information Office (VCIO).   Before getting serious about how VCIOs help in the MSP jo...

Early on Monday 8 th August 2022, we had our very first LIVE podcast session, and we streamed it LIVE on our Facebook Group, there is no other thought than sharing it with you. This one's for those who want to listen again and for those who missed this special episode.   As a kickstart, I personally shared my corporate experience as a team member for six months. A memorable one, and mind you, I wa...