Jen & Todd Ford
the Hello Hair Pro podcast
This is a place for education, inspiration, and entertainment. Our mission is to help as many hair pros, salon, and barbershop owners as possible by sharing our stories, experiences, and thoughts on business.
Author
Jen & Todd Ford
Category
Podcast website
Latest episode
Jul 6, 2026
Where to listen?
Podcasts in the app Replaio Radio Coming soonPodcasts are coming to the app soon. Install now and be the first to see a whole new take on podcasts
Episodes
Become More Confident [EP:102] 21.08.2023 39:17
"Send us a message!" This week we're talking about confidence. Let's go! Up to 85% of people struggle with low self-esteem. Meaning you're not alone. Why are we seeing such high amounts of anxiety? Lack of REAL education Lack of REAL leadership So many fall in love with the idea of becoming better but aren't unwilling to do the necessary work. What are you doing now...
Breaking Limits: Ask Better Questions [EP:101] 14.08.2023 31:30
"Send us a message!" This week we're discussing how asking better questions can help drive success in your career. But first, we talk about NH House Bill 409, which removed a redundant aspect of licensure here in our state. Here's what was removed from the bill: "[(b) Booths attached to or within a salon or barbershop that are operated independently of the salon or barber...
Pricing with Purpose [EP:100] 07.08.2023 32:53
"Send us a message!" Happy 100th episode! We're discussing pricing in this episode but with a different approach. Here are the things we touched on: Industry echo-chambers. Why can't the hair world make up its mind? Jen shares a story. Complainers are going to complain regardless of price. Todd shares a story. Your mindset and the support you have will allow you to charge more...
Staying on Track [EP:99] 31.07.2023 27:43
"Send us a message!" This week we're covering a few different topics; here they are: Dealing with slow times Goal setting Building confidence Why you should never advertise "books closed" Links and Stuff: Our Newsletter Mentoring Inquiries Find more of our things: Instagram Hello Hair Pro Website
Stop Losing Employees [EP:98] 24.07.2023 36:52
"Send us a message!" This week we're discussing a problem we currently see across shops of all sizes, ages, and reputations: hanging on to staff. Here are the notes: What are you doing now to retain staff and keep them engaged? What have you done in the past? What have you already tried? What worked, and what didn't? Have you attempted to replicate anything that's worked o...
The Hair Industry is Under Attack! [EP:97] 17.07.2023 29:59
"Send us a message!" OK, our title may be a little 'clickbaity,' but it got your attention, so it worked. Here's what we talked about in this episode: The hair industry is self-sabotaging itself by claiming only one path to success. You don't strengthen something by dividing. There is room for all models, pay structures, businesses, etc. Renting is not new, it's...
It's Your Fault [EP:96] 10.07.2023 25:33
"Send us a message!" In this episode, we talk about why schools get a bad rep, the mindset of people entering the field, and our thoughts on school in general. "School only teaches you to pass a test." is a silly statement. It's your responsibility to learn, practice, and fine-tune skillsets. We see 3 phases for the 'most' part. 1. Coming out of school, most peop...
Are You Becoming Complacent? [EP:95] 03.07.2023 28:49
"Send us a message!" This week we're talking about complacency once again! DISCLAIMER : I was in the worst mood, for absolutely no reason, when we sat down to record. We ended up laughing about it after because it's not as big of a deal as it seemed in the moment. I left most of my BS and attitude in the episode because I think there's value in the lesson. You don'...
From Student to Hair Pro [EP:94] 26.06.2023 31:11
"Send us a message!" In this episode, we answer these questions: What should students be focused on while in school? What’s the fastest way to move from student to successful stylist? How can salon owners help students transition from student to stylist and successfully find their way into the industry? As always, we'd love to hear from you! You can reach out HERE or leave us a 5-...
Building Your Clientele [EP:93] 19.06.2023 26:48
"Send us a message!" This week we cover some methods to build your clientele! Here are some past resources we've published that align with this topic: Blog Posts " Don't Be For Everyone " " Don't Discount " " Attracting the RIGHT Clients " " Ways to Increase Business " " What is Marketing? " Podcast Episodes " Empire S...
Hello Assistant Program! [EP:92] 12.06.2023 26:49
"Send us a message!" In this episode, we talk about our (coming soon) brand new Hello Assistant Program. Heads up for our listeners: We are attempting to shorten our episodes and will aim for 20-30 minutes per week. We've received great feedback, and while it seems like many enjoy the longer content we have been publishing that it's time to try something new. If you have an o...
Level Up: Focus [EP:91] 05.06.2023 23:33
"Send us a message!" This week we're talking about FOCUS. The Power of Focus: Focus contributes to honing technical skills and creativity and delivering exceptional client experiences. Overcoming Distractions: Young hair professionals may encounter common distractions, such as social media, workplace dynamics, or personal challenges. Setting boundaries, time management techniques, a...
Enhancing Your Skill Set [EP:90] 29.05.2023 26:38
"Send us a message!" This week we're talking about some skills that will help you become a better person, leader, hair pro, or really anything. Then we dive into Jen's most recent apprentice and what the beginning of the program looks like. The SKILLS: Virtuosity the character, ability, or skill of a virtuoso Patience the quality of being patient, as the bearing of provocation,...
Commision & Rental Salons: Are They Even Different? [EP:89] 22.05.2023 41:23
"Send us a message!" This week we explore commission-based salons and rental situations' features, pros, and cons. Commission-Based Salons Definition and explanation of commission-based salons. Advantages for employees working in a well run commission-based salon Predictable income and stability. Access to salon-provided tools, products, and resources. No need to worry about product...
Stepping Up Your Leadership [EP:88] 15.05.2023 38:56
"Send us a message!" Today we're talking about leadership. We also had Jen blindly rank superheroes because it seemed like it would be fun! Poor “leaders” worry about how things will affect them and what sacrifices they may have to make instead of approaching scenarios with empathy and compassion. Being a leader sometimes means you’re making sacrifices others won’t. Bad leaders ar...
Consider Your Audience, Systems, and Take a Minute! [EP:87] 08.05.2023 38:08
"Send us a message!" In this episode, we discuss what we learned by visiting a farm this past weekend. The importance of understanding your base clientele. How to create, test, and adjust systems. The importance of taking a step back, whether by vacation or just a little reset. Links and Stuff: Our Newsletter Mentoring Inquiries Find more of our things: Instagram Hello Hair Pro Website
Empire State of Mind II [EP:86] 01.05.2023 41:16
"Send us a message!" Today, we're talking about marketing! A business needs to be in a state of constant marketing. Let's talk about the Instagram Blue Check Subscription They removed increased reach as a benefit on March 17th "Expand your reach with increased visibility and prominence in some parts of IG and FB like comments, search, and recommendations." This "...
Where Should You Invest Time as a Hair Pro? [EP:85] 24.04.2023 48:19
"Send us a message!" “ Time is our most valuable non-renewable resource, and if we want to treat it with respect, we need to set priorities.” - Albert-László Barabási In this episode, we discuss focusing and spending your time wisely throughout different career stages. We cover these main areas: You're in hair school Get in those reps! Loosely explore options Shadow or possibly ass...
We Chat with Tyler Sullivan of Sullivan Beauty: Part 2 [EP:84] 17.04.2023 52:14
"Send us a message!" In episode 84, we pick up our conversation with Tyler Sullivan of Sullivan Beauty right where we left off by discussing complacency. Enjoy part 2 of this conversation, and then take action to improve your business! Complacency is one of the silent killers of business A brief touch on social media and where things are going. What is something that distributors are m...
We Chat with Tyler Sullivan of Sullivan Beauty: Part 1 [EP:83] 10.04.2023 41:52
"Send us a message!" In episode 83, we were excited to sit down with Tyler Sullivan. Tyler is a son, a brother, a dog lover, a business owner, a friend, and someone we enjoy having conversations with. He's more stuff too, but this is a podcast description, and we only get so many characters. We talk over tons of topics that we hope will inspire some thought and, if required, som...
Motivating Your Salon Team [EP:82] 03.04.2023 39:57
"Send us a message!" This week we're talking about motivation! These are the points we covered: Putting people in the position to succeed Help the person focus on themselves and what's best for them Understanding what people truly want Create opportunities Having their back AND demonstrating that Setting firmer “rules” and/or structure Having “the” conversation that needs to...
Inside Look: Our Salons Hiring Process [EP:81] 27.03.2023 51:35
"Send us a message!" In this episode, we discuss our hiring process and share insights on how the industry generally approaches hiring. Todd literally lays out a step-by-step 'how to get hired at Hello Hair Co' The Hello Hair Co 4-step hiring process 1 Chat, usually several 2 Invite to shadow 3 Invite to the team 4 Model day *These steps CAN be altered at our discretion We...
The Differences Between an Apprentice & an Assistant [EP:80] 20.03.2023 38:37
"Send us a message!" In this episode, we talk about the differences between an apprenticeship and an assistant position. It's especially important to clearly define both; both require strong systems and leadership to be effective. Todd expresses frustration with the common practice of taking advantage of "assistants" in the hair world. And more! Reach out if you'd lik...
Simple Methods to Find More Hair Clients [EP:79] 13.03.2023 34:55
"Send us a message!" In this episode (we're both fighting the longest-lasting cold ever), we're talking about a few strategies we've used to put clients in chairs. Topics covered: Facebook. Facebook isn't dead; in fact, we've leveraged Facebook to bring plenty of clients into Hello Hair Co. You can do the same, and it does NOT require paying for adds, but it doe...
Don't Let These Things Hold Your Salon Business Back [EP:78] 06.03.2023 43:07
"Send us a message!" Do you struggle to turn a profit with your business? Or find yourself wondering why your revenue isn't where it should be, despite your hard work and dedication. The truth is, it's not uncommon for salon businesses to experience struggles and setbacks along the way. But to turn things around, you first need to identify the root causes of those struggles. I...
Similar podcasts
Replaio is not a podcast publisher; show names, artwork and audio belong to their authors and are distributed through public RSS feeds.