Jason Greenwood

THE ECOMMERCE EDGE Podcast with Jason Greenwood

Business EN ↓ 700 episodes

Welcome to THE ECOMMERCE EDGE Podcast (formerly At the Coalface).-THE ECOMMERCE EDGE brings you the very best in eCommerce, Omnichannel and Retail tech & trends. We cover key topics such as eCommerce Mentorship, B2B eCommerce and eCommerce technology.-With 23+ years in the industry, Jason and his guests discuss topics in simple language anyone can understand and apply to level up their business.

Author

Jason Greenwood

Category

Business

Podcast website

www.greenwoodconsulting.net

Latest episode

Jul 10, 2026

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Episodes

E125: How & Why B2B Brands Should Implement a Killer DTC Strategy - Jason Greenwood at DTCX3 APAC - 7 April 2022 06.04.2022

Jason Recently Spoke at the DTCX3 APAC Virtual Conference Here is his track from the conference where he discusses DTC strategies for B2B brands Many B2B brands want to establish DTC routes to market but have no idea where to start or how to measure success This talk covers all the basics of the why and how for you to sink your teeth into

E124: Talking Consumer Sentiment, UGC & Brand Love for CPG Brands w/ Ido Ramati, Sentimate - At the Coalface Podcast - 31 March 2022 30.03.2022

Ido is the Founder & COO of Revuze - https://www.revuze.it Revuze have developed a unique, proprietary, AI driven, CPG product sentiment and insights engine called Sentimate - https://sentimate.com Sentimate is a consumer insights SaaS platform that claims: "Get instant and free access to 1 billion consumer product insights — indexed, analyzed, and ready to be used for your market research." Senti...

E123: Talking How to Build a Top 10 Global Shopify App w/ Yair Miron, RiseAI - At the Coalface Podcast - 24 March 2022 23.03.2022

Yair Miron is the Founder & CEO of Rise.ai - https://rise.ai Rise.ai is a complete gift card, store credit, loyalty and associated customer experience SaaS platform & app originally built exclusively for Shopify Site builder platform Wix acquired Rise in May of 2021 and Rise technology will soon be coming to Wix and other platforms Rise also integrates with other popular apps and platforms such as...

E122: Talking Reverse Logistics & Returns Management as a Strategic Brand Strength w/ Chris Jarvis, uReturn - At the Coalface Podcast - 17 March 2022 16.03.2022

Chris Jarvis is the Founder of uReturn - https://ureturn.ca uReturn is a new, Canadian startup SaaS platform designed to efficiently automate and manage the returns process for (primarily) eCommerce and Omnichannel merchants You can think of uReturn a bit like a reverse logistics order management system The entire goal of uReturns is to make returned, resalable items available to sales channels as...

E121: Talking ’Quiz Commerce’ for Ultimate eCommerce CX & Personalisation w/ Tom Coburn, Jebbit - At the Coalface Podcast - 10 March 2022 09.03.2022

Tom Coburn is the Co-Founder & CEO of Jebbit - https://www.jebbit.com Jebbit is a 'Quiz Commerce' SaaS platform for eCommerce Jebbit allows merchants to create interactive quizzes and gamification experiences that gather zero/first party customer product preference data to create a hyper personalised, guided shopping experience Jebbit allows merchants to recommend the right products, to the right...

E120: Talking eCommerce Customer Experience Personalisation w/ James Taylor, Particular Audience - At the Coalface Podcast - 03 March 2022 02.03.2022

James Taylor is the Founder & CEO of Particular Audience - https://particularaudience.com Particular Audience is a dynamic eCommerce website personalisation platform for commerce Particular audience also helps merchants personalise the customer experience across other digital platforms and services via native integrations with 3rd party marketing tools Particular Audience is a true 'Search & Merch...

E119: Talking eCommerce & The Brave New World of Web3 w/ Mike Angell, Fractal - At the Coalface Podcast - 24 February 2022 23.02.2022

Mike Angell is a Co-Founder & CTO of Fractal - https://www.fractal.is Fractal is a new Gaming NFT Marketplace Mike's well known Fractal co-founders are: Justin Kan (co-founder of Twitch), David Wurtz (founder, Charm.io) and Robin Chan (Founder & GP, Goat Capital) Mike is a legend in the eCommerce space and this is his 2nd time guesting on the Pod (he was also on E81) - he is our first ever repeat...

E118: Talking eCommerce Website Speed & Performance Optimisation w/ Subbu Varadarajan, Zycada - At the Coalface Podcast - 17 February 2022 16.02.2022

Subbu is the Founder & CEO of Zycada - https://www.zycada.com Zycada is SaaS based website performance optimisation platform Zycada uses completely unique and proprietary technology to help accelerate websites by fully caching them all around the world, ensuring the content is being rendered from close to the site visitor Zycada differs from traditional CDN's in that it even caches dynamic content...

E117: Talking Web3, NFT’s & the Metaverse for Social Good w/ Sam Joel, GiveTree - At the Coalface Podcast - 10 February 2022 09.02.2022

Sam is the Founder of GiveTree - https://www.givetree.io GiveTree is a coming (launch planned for April 2022) social good and fundraising NFT marketplace platform combined with a social good focused Metaverse platform Sam had a vision to combine charitable fund raising and NFT's - GiveTree is the fruit of that vision Sam went from knowing almost nothing about NFT's to building a HUGE Discord commu...

E116: Talking The Power of Partnership in eCommerce w/ Peter Bray, impact.com - At the Coalface Podcast - 03 February 2022 02.02.2022

Peter is the APAC Sales Director for impact.com - https://impact.com impact.com is a US-based SaaS partnership management platform with 14 offices across the world including 2 in Australia impact.com helps technology vendors, merchants and agencies manage all types of partnerships and collaborations across the entire partnership lifecycle impact.com makes the creation and logistics of partnerships...

E115: Talking How to Build an Omnichannel ’Retail Operating System’ w/ Sara Arthrell, Brightpearl - At the Coalface Podcast - 27 January 2022 26.01.2022

Sara is the CMO of Brightpearl - https://www.brightpearl.com Brightpearl is a UK based, end to end SaaS omnichannel operations platform for merchants Brightpearl encompasses IMS, OMS, WMS, POS, CRM, Demand Planning, Financial and Analytics modules You can think of Brightpearl as a SaaS ERP in steroids, designed for mid-size+ retailers In this episode, Jason and Sara talk about the state of retail...

E114: Talking eCommerce History, Tech & Legacy w/ Karen Baker, ShipperHQ - At the Coalface Podcast - 20 January 2022 19.01.2022

Karen is the Founder & CEO of ShipperHQ and WebShopApps Karen is an iconic tech pioneer in the eCommerce space, helping merchants improve eCommerce experiences for their customers since 2008 ShipperHQ is a SaaS platform that helps manage highly complex shipping rules, custom logic and calculations on eCommerce sites ShipperHQ is based in Austin, Texas and has out of the box integrations with all p...

E113: Talking Secret Shopping at Scale for Omni-channel Success w/ Rick West, Field Agent - At the Coalface Podcast - 13 January 2022 12.01.2022

Rick is the Co-Founder & CEO of Field Agent - https://www.fieldagent.net Field Agent is a SaaS mobile app that connects secret shoppers with brands Field Agent was one of the first iOS apps ever created/approved and from day one it was designed to facilitate and automate the process of finding and engaging with secret shoppers to monitor and improve the brandcustomer experience In this episode, Ja...

E112: Talking How to Maximise Amazon eCommerce Performance at Scale w/ Hai Mag, Eva - At the Coalface Podcast - 06 January 2022 05.01.2022

Hai is the Co-Founder & CEO of Eva - https://eva.guru Eva is a full spectrum SaaS platform that helps merchants monitor, manage and enhance their performance on Amazon. Eva has multiple modules such as AI-powered Repricing, Restocking & Reimbursement Eva also offers a services layer that helps with Amazon PPC, store management and fulfillment In this episode, Jason and Hai discuss how Amazon has c...

E111: Talking Epic New eCommerce Fintech and Social Shared Payments w/ Cameron Richardson, PaySQUAD - At the Coalface Podcast - 30 December 2021 29.12.2021

Cameron is the Founder & CEO of PaySQUAD - https://www.paysquad.co.nz PaySQUAD is a new eCommerce Fintech and Payments platform that supports shared, social payments PaySQUAD allows a group of people to easily pay for a single online eCommerce transaction Think of scenarios where a group of people might want to do this - such as a family gift for a parent - this is what PaySQUAD is all about PaySQ...

E110: Talking eCommerce Influencer Marketplaces w/ Adam Bouris, Snatchit - At the Coalface Podcast - 23 December 2021 22.12.2021

Adam is the Co-Founder & Director of Snatchit - https://www.mysnatchit.shop Snatchit is a SaaS eCommerce Influencer Marketplace & Affiliate Platform Snatchit connects Shopify retailer websites with influencers to allow them to easily share and recommend the retailer's products to their audiences and earn commissions for doing so Snatchit connects influencers with brands via mobile app and allows t...

E109: Talking eCommerce Visual AI, Product Tagging & Search w/ Abhi Vohra, Okkular - At the Coalface Podcast - 16 December 2021 15.12.2021

Abhishek (Abhi) is the Co-Founder & CEO of Okkular - https://www.okkular.io Okkular is a retail SaaS Tech Platform Okkular helps merchants dynamically/automatically enrich their products with accurate product descriptions, attributes and tags based on machine vision and visual AI with a particular focus on fashion verticals Fashion brands (particularly fast fashion) often struggle to maintain thei...

E108: Talking Building the eCommerce Marketplace of the Future w/ Jason Wyatt, Marketplacer - At the Coalface Podcast - 9 December 2021 08.12.2021

Jason is the Co-Founder & Executive Chair of Marketplacer - https://marketplacer.com Marketplacer is a SaaS eCommerce Marketplace Platform Marketplacer is one of the very few 'turn-key' marketplace platforms in the world Many brands are now looking at starting a marketplace to expand their offering, better monetise their existing traffic or start a standalone marketplace to fill a gap in the marke...

E107: Talking Live Chat & Moving the eCommerce Needle w/ Eric Kades, TextChat - At the Coalface Podcast - 2 December 2021 01.12.2021

Eric is the Founder & CEO of TextChat - https://www.textchat.com TextChat is live chat platform that alerts agents via text message in real time when a customer activates a chat session with them This unique notification systems helps ensure that remote teams never miss a chat message again TextChat is also looking at bringing their notification system to WhatsApp in the near future Live chat is a...

E106: Talking B2B eCommerce & Marketplace Payment Solutions w/ Bar Geron, Balance - At the Coalface Podcast - 25 November 2021 24.11.2021

Bar is the Co-founder & CEO of Balance Payments - https://www.getbalance.com Balance is a specialist B2B payments platform and fintech solution provider based out of Tel Aviv B2B merchants & marketplaces have very unique payment system requirements and Balance is the first and perhaps only platform specialising in this space Balance was specifically designed to help B2B merchants and marketplaces...

E105: Talking Complex B2B eCommerce Experiences & Solutions w/ Greg Rudakov, Devicedesk - At the Coalface Podcast - 18 November 2021 17.11.2021

Greg is the Founder & CEO of Devicedesk - https://www.devicedesk.com Devicedesk is a 6 year old, specialist B2B SaaS enterprise eCommerce & order management platform based out of Melbourne, Australia Enterprise B2B merchants have very unique needs, especially in verticals like IT products, IT services and Telcos Devicedesk was specifically built for these complex environments Devicedesk makes it e...

E104: Talking eCommerce Product Customisation & Personalisation w/ Shadi Taleb, Spiff3D - At the Coalface Podcast - 11 November 2021 10.11.2021

Shadi is the Founder & Director of Spiff3D - https://spiff3d.com Spiff3D is a SaaS eCommerce product customisation platform Spiff3D allows almost any eCommerce merchant to customise & personalise their products, thereby creating a deeper customer connection and making more profit per order Merchants can use Spiff3D to create the front end product customisation customer experience, manage back offi...

E103: Talking the Marriage of Digital & Direct Mail Marketing Automation w/ Dennis Kelly, Postalytics - At the Coalface Podcast - 4 November 2021 03.11.2021

Dennis is the Founder of CEO of Postalytics - https://www.postalytics.com Postalytics is a SaaS direct mail marketing automation platform - think of it like Klaviyo but for direct (physical) mail Postalytics brings the power of segmentation, marketing automation, workflows and sending to an easy to use SaaS direct mail marketing automation platform for brands Merchants can use the Postalytics inte...

E102: Talking the ‘No Code‘ Commerce Revolution w/ Kaus Manjita, Mason - At the Coalface Podcast - 28 October 2021 27.10.2021

Kaus is the Founder of Mason - https://getmason.io Mason is a 'No Code' SaaS eCommerce integration and automation platform - think of it like Zapier for eCommerce, on Steroids. Mason brings design 🎨, + data 📊 + channels, together all in one place, with easy to deploy 'playbooks' for marketing and eCommerce. Merchants can use Mason's easy, simple content micro-apps to automate tedious commerce fu...

E101: Talking eCommerce Pick, Pack, Dispatch & Courier Automation w/ Hakan Steele, Starshipit - At the Coalface Podcast - 21 October 2021 20.10.2021

Hawk is the Partnership and Sales Manager for Starshipit - https://www.starshipit.com   Starshipit is a New Zealand based eCommerce courier integration and order management platform. Starshipit helps eCommerce merchants ease their fulfillment operations pain and make them more efficient and scalable through courier integration and fulfillment process automation. In this episode, Jason and Hawk dis...

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